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Participant
February 24, 2023
Question

photoshop23 keeps shutting down on my mac m2 chip computer

  • February 24, 2023
  • 2 replies
  • 169 views

I don't know why but when ever I mask and then brush

photoshop keeps shutting down on my computer 

is this fixable? it's happened like almost 10times in 2 hours.

This topic has been closed for replies.

2 replies

CShubert
Community Manager
Community Manager
February 24, 2023

Hi @TaeYoung268780860vhl are you saying your Ps app is crashing? Do you get the submit crash report screen?

 

It may help if we could see your Photoshop System Info. Launch Photoshop, and select Help >System Info...and copy/paste the text in a reply.  

 

Thank you,

Cory

Kevin Stohlmeyer
Community Expert
Community Expert
February 24, 2023

Hi @TaeYoung268780860vhl have you tried resetting your PS Preferences?

Go to Photoshop preferences/General and click the reset button. Relaunch PS.

Also I've seen another report where the user tried to run using Rosetta mode. If the reset doesnt resolve, try that.