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Participant
February 5, 2025
Question

Photoshpe crashed, need unsaved file

  • February 5, 2025
  • 1 reply
  • 122 views

Hi, I was working on photoshop and suddenly my device crashed and restart. I opened photoshop again to recover the file I was working on, but it gives me black screen with some red color at top and it shows as an image in layer panel. is there any way to recover the file. or some of it. cause at preferrance it should save every 10min.

1 reply

D Fosse
Community Expert
Community Expert
February 5, 2025

That's a corrupt file.

 

Most likely the machine crashed just as the recovery data were saved.

 

Autorecovery usually works, but it's no guarantee. It did actually work here, but at exactly the wrong moment.