Photshopa erişemiyorum.

Forum|Forum|8 months ago
August 17, 2025
1 reply
240 views

creative cloud uygulaması bilgisaayrımda yüklü ve hesabım açık. photshop uygulamasını yükledim fakat açtığımda "abonelik durumunuzu doğrulayamıyoruz" yazıyor ve photshop kapanıyor. başka bir internet bağlantısı ile girdiğimde böyle bir yazı çıkmıyor ancak hesbaıma da giriş yapamıyorum ve bir süre sonra photshop kendiliğinden kapanıyor.

Actions and scripting

Correct answer nikunj.m

Hey, we're sorry about the trouble!

Please try the steps suggested here: https://adobe.ly/45J8qmo

If you continue to experience the same behavior, you can try uninstalling the Adobe apps using the Creative Cloud cleaner tool and then reinstalling them (including the Creative Cloud desktop app).

You can check out the steps to use the Creative Cloud cleaner tool here: https://adobe.ly/4mLhiyD

Let us know how it goes!
Thanks,
Nikunj

Tina_Irvine

Community Expert

Hi @cemre_4810,

Have you checked to ensure that your account information is correct and up-to-date? https://account.adobe.com

C

cemre_4810Author

Participant

Yes, I checked. I was able to use Photoshop before I deleted it. After
deleting and reinstalling it, I can't use it anymore.

nikunj.mCorrect answer

Legend

Hey, we're sorry about the trouble!

Please try the steps suggested here: https://adobe.ly/45J8qmo

If you continue to experience the same behavior, you can try uninstalling the Adobe apps using the Creative Cloud cleaner tool and then reinstalling them (including the Creative Cloud desktop app).

You can check out the steps to use the Creative Cloud cleaner tool here: https://adobe.ly/4mLhiyD

Let us know how it goes!
Thanks,
Nikunj

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