Skip to main content
Participant
April 19, 2025
Answered

Pinch to Zoom in Photoshop never recognises pinch to zoom

  • April 19, 2025
  • 1 reply
  • 354 views

Pinch to Zoom in Photoshop never recognises pinch to zoom. It always works on other apps like Paint.
I have already tried all the troubleshooting steps (like toggling "Enable Gestures" or resetting preferences) that I could find via LLM's

 

Adobe Photoshop 26.5.0
Acer Nitro ANV 15-51
13th Gen Intel(R) Core(TM) i5-13420H 2.10 GHz
System type: 64-bit operating system, x64-based processor
Windows 11 Version 24H2

Correct answer nikunj.m

Hey, sorry about the delay in responding! Are you still experiencing this behavior? If yes, please go to the Help menu in Photoshop, then System Info, and copy the text. You can either paste the text here as a reply or in a text file and share the file with us. 

Meanwhile, you can check out: https://adobe.ly/4jCuLYq

Also, try updating Photoshop to the latest version to check if that makes a difference. 


Thanks,
Nikunj

1 reply

nikunj.m
nikunj.mCorrect answer
Legend
May 7, 2025

Hey, sorry about the delay in responding! Are you still experiencing this behavior? If yes, please go to the Help menu in Photoshop, then System Info, and copy the text. You can either paste the text here as a reply or in a text file and share the file with us. 

Meanwhile, you can check out: https://adobe.ly/4jCuLYq

Also, try updating Photoshop to the latest version to check if that makes a difference. 


Thanks,
Nikunj

Esmari11Author
Participant
May 8, 2025
This worked, thanks: https://adobe.ly/4jCuLYq
Claire H.
Community Manager
Community Manager
May 8, 2025

@Esmari11, Welcome to the Photoshop forums. I'm glad the solution that @nikunj.m linked here worked! Please don't hesitate to let us know if you encounter any other issues. Thanks! ^CH