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DugieP
Known Participant
September 20, 2024
Question

Plugins not available after crash when not connected to internet

  • September 20, 2024
  • 1 reply
  • 164 views

I use my laptop when travelling and most of the time I am not online as I am in remote areas.  When Photoshop crashes for any reason, my plugins are no longer available to me as it is looking to touch the Adobe site.  Once I am able to connect they are available to me.  

 

This is rediculous!  I spend a lot of time unable to connect to the internet and loosing the access is unacceptable as I am usually editing while on the road.

Apple Macbook Pro M1 Max processor

Mac OS 14.6.1 (23G93)

Photoshop 25.11.0

 

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1 reply

Kevin Stohlmeyer
Community Expert
Kevin StohlmeyerCommunity Expert
Community Expert
September 30, 2024

@DugieP depending on the reason for the crash, PS may need to reconnect to the authentication servers to verify subscription but also to confirm installed add-ons like plugins. The bigger concern is why is your PS crashing so often?

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