PNG files not transparent in Photoshop

Forum|Forum|2 years ago
June 14, 2023
11 replies
44401 views

HI

Is anyone else having issues exporting files as png, on the preview it looks transparent but is saving with a white background. When I bring the image back in photoshop, background is still white. It was fine yesterday. Dont know if I am doing something wrong or if there is a bug. Please help, I have searched youtube and forums and can't find an answer that works

{Title edited by Moderator}

Windows

Correct answer ciaragu

I had the same issue. I copied the elements to a new file without an artboard (unchecked the artboard when creating the file) and it exported perfectly as a png with no bg. Hopefully this helps!

Show previous replies

Ranjisha Sengupta

Legend

Hi @Juanita M22462745z6dj

Thanks for reaching out; we will help you with this.

How are you saving the files? What is the file format?

If you have Photoshop Layers, and you remove or delete the background so that it is transparent --- it will stay transparent in the PSD file, but if you try to export to export it for the web, you might see a WHITE background for GIF, PNG, and JPEG.

If the PNG is not showing transparent in Photoshop, go to the Properties panel (if it's not open, you can go to Window > Properties), and under the Artboard background color, change the dropdown menu to Transparent.

Let us know if that answers the question.

Best,

Ranjisha

Z

Zach33298560oyr0

Participant

I deleted my background and get a white background upon saving. So dumb. Serves absolutely no purpose but to waste people's time.

[Abuse removed by moderator]

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