PORTFOLIO

Forum|Forum|3 years ago
October 29, 2022
4 replies
1620 views

All of a sudden I am no longer allowed access to PORTFOLIO. I am, and have been a fully paid Adobe Photography Plan member for 4 years.

In fact, PORTFOLIO does not even show up as an available app any longer.

What's the story?

Windows

This topic has been closed for replies.

Correct answer jane-e

@MGBJAY

For help with Adobe Portfolio, go to https://help.myportfolio.com/hc/en-us and click "Contact Us" in the upper right.

Jane

davescm

Community Expert

Portfolio does not show as an app in the CC desktop. It should though show under resource links. I've just checked and the link works fine here.

Dave

S

shen30570252r9qc

Participant

I have a similar problem. Created the website on Aoble portfolio 3 years ago. Did not continue to pay after using it for a while, but all my works are on Aoble portfolio. Currently since my place (CN) no longer supports the use of Aoble portfolio, how I need to restore my information on the website? Very urgent and important for me

davescm

Community Expert

@shen30570252r9qc

Your issue is different to the post in this thread. See here as to what happens if you no longer subsribe:

https://help.myportfolio.com/hc/en-us/articles/1260807019930-Canceling-your-Adobe-Portfolio-Creative-Cloud-subscription

However, if your location blocks access then there is little we can advise

Manny Sani

Participant

I have been using adobe portfolio for years. I recently got a billing error, but ut when I go to fix it, it has no place for my billing information. I check to see if I have the plan, its not there. I just try to subscribe to a new one, it won't let me. What gives?

Good thing my adobe portfolio is still working for now