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cbanados
Participating Frequently
Feb 29, 2024 5:00 AM UTC
Answered

Postscript Error When Placing Captured Shape From Library

I am running Adobe Photoshop Version: 25.5.0 20240214.r.375 c4f33ec arm64 Number of Launches: 73 Operating System: Mac OS 14.3.1 System architecture: Apple M3 Pro, HybridCPU(6:6)

 

After I create a shape from an image in the library using the Capture in-app extension by clicking + then extract from image then going ot the shapes tab and saving the shape to my CC library, it saves this captured shape into my library.

 

My problem is when I export this captured shape to a blank document or any document, I get the following error message: "Error:  Could not place becasue the Postscript data isd empty or invalid". This only happens on shapes that I captured with this extension in Photoshop desktop.  I can import other shapes from my library and they import just fine.  I only have problems with shapes that were created using the capture in-app extension.  I know that this captured shape is not corrupted because when I access my library from Photoshop for iPad, the same captured shape that had an error in Photoshop Desktop imports correctly in Photoshop for iPad.  I can also successfully place shapes captured by the Capture Mobile App into Photoshop Desktop.  I only have this problem on shapes captured by the app extension in Photoshop Desktop.  

 

 

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Jeff Arola
Jeff ArolaCorrect answer
Community Expert
Mar 5, 2024 6:29 AM UTC

Looks like it's fixed in the just released Photoshop 2024 25.5.1 update.

17 replies

Participant
Apr 9, 2025 6:03 PM UTC

I'm experiencing this issue as well, with newer versions. I am not able to upgrade to the newest as my hardware does not support it. But this is an irritating bug that I was hoping to find a fix for!

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Jeff Arola
Community Expert
Community Expert
Apr 10, 2025 1:58 AM UTC

It's still a bug in the very latest Photoshop 2025 (ps ver 26.5), so updating to the newest Photoshop version wouldn't make any difference as far as this particular issue is concerned.

 

You can install Photoshop 2024 (ps ver 25.12.2 ) which doesn't seem to have this bug.

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Missbee
Known Participant
Jun 27, 2025 1:05 AM UTC

Still has the bug in newest edition PC. AND most of my tools go away. 

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Participant
Aug 27, 2024 10:01 PM UTC

Facing the same issue here on both general release and beta version.

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Participant
Aug 30, 2024 7:27 PM UTC

Issue still exists, just updated today to Version: 25.11.0 20240716.r.706 b326a7d x64

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Participant
Sep 13, 2024 1:53 AM UTC

yes the same error on Mac

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Participant
Aug 21, 2024 4:30 PM UTC

Same here... newest PS version (25.11) on Mac OS... if anyone find's a solution, please share!

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Participant
Aug 2, 2024 6:57 PM UTC

I have the same issue. I updated it, however, it was not fixed.

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Jeff Arola
Community Expert
Community Expert
May 2, 2024 6:37 PM UTC

Looks like the bug was fixed for a few update releases and now it's back in 25.7

 

Other than going back to 25.6, we'll have wait for a fix in the next photoshop update release.

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alford.chey
Participant
May 5, 2024 2:23 AM UTC

I'm getting this error even when using the older versions of Photoshop - incl. 25.6 and 25.5.1

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Known Participant
May 2, 2024 5:14 PM UTC

i'm using 24.7 today and i still got this error. Just created this shape but can't place it from the library. Can anyone help?

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Participant
Jun 29, 2024 5:44 PM UTC

I'm funning 25.9 and getting it now too.

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cbanados
cbanadosAuthor
Participating Frequently
Mar 5, 2024 8:26 AM UTC

Yes, just downloaded the latest release.  It works now.  With the more frequent software updates come unintended bugs but it also has its upside, the bugs discovered are also fixed much faster.  👍

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Jeff Arola
Community Expert
Jeff ArolaCommunity ExpertCorrect answer
Community Expert
Mar 5, 2024 6:29 AM UTC

Looks like it's fixed in the just released Photoshop 2024 25.5.1 update.

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