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pressure sensitivity of Wacom tablet not working anymore

Forum|Forum|12 years ago
February 13, 2013
25 replies
300862 views

I have a Wacom Intuos 3 tablet, photoshop CS6 and Windows 7. I have no idea why, but the pressure sensitivity of my tablet won't work anymore. I did a search on google to see if others had had the same problem, on a forum (I can't remember where) I found a solution that seems to have worked for many so I tried that... Roughly, it said to uninstall my wacom driver, unplug the tablet, reboot, install driver, plug in the tablet and reset my preferences in photoshop. I've done this last night and it worked, I was thrilled but it was late, was exhausted, so I turned off my computer and went to bed. When I turned it back on and went in photoshop this morning it didn't work anymore, pressure sensitivity was gone again. I get this little warning in my brush settings when I try to put it on Pen Pressure or tilt or other setting that requires pressure sensitivity, but it doesn't tell me how to fix it. The only way I can get it to work is with the process I mentionned (uninstalling driver, unplugging tablet, rebooting etc...) but I'd need to do this every time I shut down my computer and that's a bit of a pain... I've also tried installing different drivers, the latest one first, when that didn't work I tried older ones to see if it would make a difference to no avail...

Any help would be greatly appreciated! I'm starting to feel a little desperate...

This topic has been closed for replies.

Correct answer Chris Cox

You obviously didn't read my post thoroughly. This happened right after YOUR product updated. CS6, my tablet, and my driver were working just fine together until the update happened. How do you explain that? That's not a driver or hardware issue. That's either a big mistake on the part of the coders who developed the updates or intended product conflict. And with this happening across the board with all Wacom lines, that can't be coincidence.

I did read your post and found nothing that contradicts my statements. But we've looked into these issues many times - and this sort of problem is due to the driver or hardware.

Yes, if you don't know the code or APIs involved, you might jump to bad conclusions.

But I do know what all is involved (and the fact that the Adobe apps don't share tablet code), and have sat down and debugged these issues more times than I can recall.

Please follow up with Wacom to determine the problem with your drivers or tablet.

Show previous replies

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kngdmond

Participant

For me the issue was neither Wacom nor Adobe. The culprit was Windows Pen and Tablet drivers. I disabled flicks and the press and hold (right-click) options. I don't use handwriting so I disabled that as well. I can't stand the laggy click ring animations so I disabled them in the registry. The weblink below visually shows you how to fix this issue.

viziblr - News - The Ultimate Guide to Making Your Wacom Tablet Work on Windows 7

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Vladimir_M_

Participant

For such issues with Photoshop CC 2014 you should deselect 'windows ink'.

And now, the next might fix the pen pressure while windows ink is off:

1. Uncheck ‘Use Windows Ink’ in the driver.

2. Create a file that contains instructions to revert to the WinTab functionality.

How to create the file and where to put it:

a. Create a text file in a text editor such as Notepad.

Type in the following lines:

# Use WinTab

UseSystemStylus 0

b. Save the file as a plain text file named PSUserConfig.txt .

c. put (copy) the file into the Photoshop settings folder: C:\Users\[User Name]\AppData\Roaming\Adobe\Adobe Photoshop CC 2014\Adobe Photoshop CC 2014 Settings\

Restart your Photoshop CC, check the pen pressure/ overall performance.

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Fabrizio Dei Tos

Participant

Fantastique Workaround ! Works perfectly with the latest version of PS (Windows 8 OS in my case)

Thx a lot

P

psb

Inspiring

after updating the latest wacom driver it works again!

A

Anonymous

I have had lots of issues with my Wacom Intuos Pro medium. I use Photoshop CS6 mostly and kept getting massive blobs like the pressure would just cut out and I'd get marks like I was using a mouse with no sensitivity. Sometimes I would also get lines, as if I was holding in Shift and clicking-and this would pair with the pressure sensitivity failure and I'd get blob lines or a big blob and when I undid that stroke, I'd see a small line underneath it. At first it didn't happen that often; more recently, however, it's been happening very frequently and feels like it was every 5th stroke I did was just a big blobbly mess. I've contacted Wacom support team and they basically just told me to reinstall my drivers- which I had done already but did again, and then they seemed to completely forget about me for almost a month.... that was fun. (not!) and then I made a new ticket and they told me to do a "clean install".... which again didn't work. Then, as I was looking through this post and the replies of other people, I saw someone who was saying the problem might be with windows. I went to the "Pen and Touch" section in the control panel and turned off flicks but that unfortunately didn't work then I looked at the Wacom Tablet Properties. For mine, it has the

Device: Intuos pro M;

Tool: Funtions, Touch, Grip Pen

Application: All, (varioius other programs)

And then there is a box with three tabs labeled Pen, Eraser, and Mapping. I went to "mapping" which I never looked at before really and at the bottom there is a little check box with the text "Use Windows Ink". This box was checked. I never noticed it before but I decided to give it a shot and so far I haven't had the blobbing issue! I really hope it stays like this and hopefully this helps you and others.

Good luck!

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frankz67240153

Participant

For me the problem is over after check the windows ink box

I work with windows 8.1

and PS CC

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Schauk

Participant

I solved this problem adding the application in wacom control panel.

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dennisonb

Participant

This doesn't work for me, and I don't know what to do. I'm using Windows 8 but thinking of moving back to my macbook pro as this is just too frustarting to try and sort out. It should just work and SOMEONE should have a real answer- even Adobe.

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georghilmarsson

Participating Frequently

I am having this issue now after I updated my graphics driver and wacom drivers. I have both cintiq and intous 3. Just updated (2-3 times uninstall, install etc). Pressure is gone in photoshop. Works fine in Z-brush and other software that uses pressure!

Very frustrated, as I am sitting in the office and deadlines approach

GhostRavenstorm

Participant

Its "Use Windows Ink" that's causing this. If you uncheck it Photoshop looses the ability to read pen pressure for some ungodly reason. I unchecked this myself because I am getting really bizarre lag when I go to move slider with the pen. With "Use Windows Ink" checked photoshop doesn't recognize millimeter precision movements for the first few centimeters. But with it unchecked no pen pressure. I don't know who to WTF at. Windows, Adobe, or Wacom? http://imgur.com/rwEpKLW

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yodacloud

Participant

I brought new wacom intuos cth480 . presure sensor does not work with flash professional. this is so frustrating. make me hate wacom and adobe.

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Rembot2000

Inspiring

Been having the same problem. It sucks that my job has been reduced to troubleshooting other company's software. Been having to use CC for mouse only functions while relying on my Galaxy Note in cases where I need pressure sensitivity. The response from tech support and forum mods has been nothing short of infuriating. Why should I have to be spending my time attempting fixes to your software? And if there is a fix why isn't it being rolled out in one of these updates that I thought was supposed to be the whole advantage of using CC? Migrating to CC has been a nightmare. Like others have stated the pen pressure crashes Photoshop every time I use it. Maybe I can pat my head, rub my belly, and do a little rain dance to try to get this thing working but I don't see why I should have to do that, I thought that was Adobe and Wacom's job. Anyone have suggestions for paint software outside of CC that will allow me to regain the functionality of my tablet? I got work to do and don't have time to fix this mess that has been made.

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Zetron47

Participant

Try opening Photoshop with the Wacom pen and not the mouse. Its a short rain dance but its worth the trouble if it works.

Build: ASUS Rog

OS: Windows 7 Ultimate

Current Wacom Driver: WacomTablet_6.3.8-4

Program: Adobe Photoshop CS6

Device: Intuos 3 Model: [PTZ-930]

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Rembot2000

Inspiring

Thank you. I tried it but it did not work for me. To be fair, the CC installed at my house has not been causing me the same problems as the one at my work. But shoot, if its some sorta company network issue I am not going to have the slightest clue on how to troubleshoot that. I'm not an IT person just an artist.

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Zetron47

Participant

I had a very similar issue and I eventually got mine to work. I checked Wacom's FAQ's... Nothing. This thread did not help either. So I figured, "What if Photoshop and Wacom are not the problem then that just leaves Windows. Worth a shot right?!" So I checked my windows settings. Control Panel >Pen and Touch > Press and Hold then disabled the check-box Enable press and hold for right clicking. I don't use Flicks so under the Flicks tab I unchecked Use flicks to perform common actions quickly and easily. For good measure I disabled automatic learning under Handwriting as well. (I know... but at this point I was infuriated. I was about to try everything)

I then re-installed my Wacom drivers (actually just installed the newer Wacom driver WacomTablet_6.3.8-4 over the older version WacomTablet_636-3. Yeah... I know). Restarted the PC, opened Photoshop and low and behold it worked. Pressure sensitivity and tilt were restored. Not completely scientific but I got it to work. That's the important thing. Let me know if this worked for you. Thanks.

Build: ASUS Rog

OS: Windows 7 Ultimate

Current Wacom Driver: WacomTablet_6.3.8-4

Program: Adobe Photoshop CS6

Device: Intuos 3 Model: [PTZ-930]