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evanNow
evanNow
Participating Frequently
March 26, 2023
Answered

Print Presets Won't Save on Mac in Photoshop or Lightroom

  • March 26, 2023
  • 13 replies
  • 13636 views

I have been having this problem for a few months. I am using Mac OS Ventura 13.2.1 and Photoshop 2023 or Lightroom Classic. I have long used presets but now, after I save one, when I come back to it the next time, the saved preset does not retain any of the settings. I tried uninstalling Photoshop 2023, rebooting, then re-install Photoshop 2023. The presets still don't retain settings.

 

I've also tried deleting my P5000 printer from the system settings, and then re-installing my Epson driver. Again, doesn't fix the problem.

 

I also tried printing from Safari and made a preset in Safari and this one does work as it is supposed to. If I then switch back to Photoshop, the preset created while in Safari works properly in Photoshop. I tried one more time to create a preset while in Photoshop, but it still will not work.

    Correct answer CShubert

    Hi @evanNow hold the space bar down when going to File/Print - that will reset just the print dialog box instead of the entire program, does this solve the issue?

     

    13 replies

    Show previous replies
    evanNow
    evanNowAuthor
    Participating Frequently
    April 7, 2023

    Both are listed and active already.

     

    Kevin Stohlmeyer
    Community Expert
    Kevin StohlmeyerCommunity Expert
    Community Expert
    April 7, 2023

    Hi @evanNow Go to Apple System Settings/Security and Privacy/Full Disk Access and making sure PS and LR listed and active. Quit and relaunch the app and try again.

    D
    dllevy
    Participating Frequently
    March 26, 2023

    Mac OS 13.2.1, Photoshop 24.3.0, Epson P7570

    The printer presets no longer function, nor save.  When specifying printer options, the driver defaults to the same standard (or default) presets.  It will print properly when overridden, but when saving to either the Job or Custom options, nothing is saved, thus requiring manual specification on every job.

    Thank you.

      Kevin Stohlmeyer
      Community Expert
      Kevin StohlmeyerCommunity Expert
      Community Expert
      March 27, 2023

      HI @dllevy try holding the space bar when going to File/Print to reset the printer settings.

      Also check for updated drivers that are Ventura compatible.

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