Participating Frequently

Answered

Print Presets Won't Save on Mac in Photoshop or Lightroom

Forum|Forum|3 years ago
March 26, 2023
14 replies
14037 views

I have been having this problem for a few months. I am using Mac OS Ventura 13.2.1 and Photoshop 2023 or Lightroom Classic. I have long used presets but now, after I save one, when I come back to it the next time, the saved preset does not retain any of the settings. I tried uninstalling Photoshop 2023, rebooting, then re-install Photoshop 2023. The presets still don't retain settings.

I've also tried deleting my P5000 printer from the system settings, and then re-installing my Epson driver. Again, doesn't fix the problem.

I also tried printing from Safari and made a preset in Safari and this one does work as it is supposed to. If I then switch back to Photoshop, the preset created while in Safari works properly in Photoshop. I tried one more time to create a preset while in Photoshop, but it still will not work.

macOS

Correct answer CShubert

Hi @evanNow hold the space bar down when going to File/Print - that will reset just the print dialog box instead of the entire program, does this solve the issue?

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CShubert

Correct answer

Community Manager

Hi @evanNow hold the space bar down when going to File/Print - that will reset just the print dialog box instead of the entire program, does this solve the issue?

H

helpseeker12

Participant

Hi Cory,

It worked!!!!

I had been struggling with the exactly same issue as evanNow has but with different printers (9900 and P9570) until I saw these conversations.

Your suggestion just blew away my stress and fraustration.

I really appreciate it.

Hope and believe it helps a lot to others having the same issues.

You saved my day!

👍

evanNowAuthor

Participating Frequently

Both are listed and active already.

Kevin Stohlmeyer

Community Expert

Hi @evanNow Go to Apple System Settings/Security and Privacy/Full Disk Access and making sure PS and LR listed and active. Quit and relaunch the app and try again.

D

dllevy

Participating Frequently

Mac OS 13.2.1, Photoshop 24.3.0, Epson P7570

The printer presets no longer function, nor save. When specifying printer options, the driver defaults to the same standard (or default) presets. It will print properly when overridden, but when saving to either the Job or Custom options, nothing is saved, thus requiring manual specification on every job.

Thank you.

Kevin Stohlmeyer

Community Expert

HI @dllevy try holding the space bar when going to File/Print to reset the printer settings.

Also check for updated drivers that are Ventura compatible.

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