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Inspiring
Sep 12, 2019 8:46 PM UTC
Answered

Printing error "could not print "123.jpg" because of a program error.

Havent seen this specific message on the forum, although elsewhere resetting preferences is suggested, and it works, except it keeps happening, resetting preferences is an extreme move so something is wrong.  Everything is updated, I print similiar pictures ALL THE TIME.

    RAB123Correct answer
    Inspiring
    Sep 12, 2019 10:47 PM UTC
    I had switched the printer from local to network and had two versions installed. A reinstall did it, thanks.

    8 replies

    gener7
    Community Expert
    Community Expert
    Aug 23, 2026 1:13 AM UTC

    I have a macbook neo running Tahoe and connected to a Brother printer.  So far never had to reset anything. Same for my old mid 2015 macbook pro. That's why I don't think it's photoshop.  Now photoshop's print wizard is not like other mac software. A driver might be ok for preview but run into problems on the photoshop route. Photoshop's print wizard stores settings for each document so you  never need to re-enter them. If the reset fixes it, you can move forward. When you get time, scan the forums for print troubleshooting guides.

     

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    Participating Frequently
    Aug 22, 2026 5:38 PM UTC

    Until this morning I have been unable to print in Photoshop since about a month ago.
    AI solved this issue. Press and hold down the space bar. Continue to hold the space bar while clicking File and Print. Once the print window appears, release the spacebar. Everything will work normally from there and the picture prints without further errors.
    Is there an official Adobe fix coming?

     

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    gener7
    Community Expert
    Community Expert
    Aug 22, 2026 5:53 PM UTC

    Spacebar File > Print clears corrupted print settings in a file. This sort of thing happens and you have a good reset shortcut. 

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    Participating Frequently
    Aug 22, 2026 6:59 PM UTC

    It happens on files that I have printed before as well.
    It looks like aPhotoshop issue. Is this problem not seen by anyone?

     

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    Legend
    Sep 12, 2019 9:50 PM UTC

    See this thread: https://feedback.photoshop.com/photoshop_family/topics/cant-print-from-photoshop What Dave suggests (spacebar while hitting print) is the first place to start. Then reinstall latest printer driver.

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    RAB123AuthorCorrect answer
    Inspiring
    Sep 12, 2019 10:47 PM UTC
    I had switched the printer from local to network and had two versions installed. A reinstall did it, thanks.
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    davescm
    Community Expert
    Community Expert
    Sep 12, 2019 9:03 PM UTC

    Try holding down the spacebar when you click on File>Print. That should reset the print settings in the dialogue and document  and may help you get past the error.

     

    Dave

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    Participant
    Dec 29, 2024 11:11 PM UTC

    That was easy! Thank you so much! 

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