Printing error "could not print "123.jpg" because of a program error.

Forum|Forum|7 years ago
September 12, 2019
8 replies
3247 views

Havent seen this specific message on the forum, although elsewhere resetting preferences is suggested, and it works, except it keeps happening, resetting preferences is an extreme move so something is wrong. Everything is updated, I print similiar pictures ALL THE TIME.

Correct answer RAB123

I had switched the printer from local to network and had two versions installed. A reinstall did it, thanks.

gener7

Community Expert

I have a macbook neo running Tahoe and connected to a Brother printer. So far never had to reset anything. Same for my old mid 2015 macbook pro. That's why I don't think it's photoshop. Now photoshop's print wizard is not like other mac software. A driver might be ok for preview but run into problems on the photoshop route. Photoshop's print wizard stores settings for each document so you never need to re-enter them. If the reset fixes it, you can move forward. When you get time, scan the forums for print troubleshooting guides.

J

JV0001

Participating Frequently

Until this morning I have been unable to print in Photoshop since about a month ago.
AI solved this issue. Press and hold down the space bar. Continue to hold the space bar while clicking File and Print. Once the print window appears, release the spacebar. Everything will work normally from there and the picture prints without further errors.
Is there an official Adobe fix coming?

gener7

Community Expert

Spacebar File > Print clears corrupted print settings in a file. This sort of thing happens and you have a good reset shortcut.

J

JV0001

Participating Frequently

It happens on files that I have printed before as well.
It looks like aPhotoshop issue. Is this problem not seen by anyone?

J

J453

Legend

See this thread: https://feedback.photoshop.com/photoshop_family/topics/cant-print-from-photoshop What Dave suggests (spacebar while hitting print) is the first place to start. Then reinstall latest printer driver.

R

RAB123AuthorCorrect answer

Inspiring

I had switched the printer from local to network and had two versions installed. A reinstall did it, thanks.

davescm

Community Expert

Try holding down the spacebar when you click on File>Print. That should reset the print settings in the dialogue and document and may help you get past the error.

Dave

I

iuliia25912801ranm

Participant

That was easy! Thank you so much!

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