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Inspiring
September 12, 2019
Answered

Printing error "could not print "123.jpg" because of a program error.

  • September 12, 2019
  • 2 replies
  • 3186 views

Havent seen this specific message on the forum, although elsewhere resetting preferences is suggested, and it works, except it keeps happening, resetting preferences is an extreme move so something is wrong.  Everything is updated, I print similiar pictures ALL THE TIME.

    Correct answer RAB123
    I had switched the printer from local to network and had two versions installed. A reinstall did it, thanks.

    2 replies

    Legend
    September 12, 2019

    See this thread: https://feedback.photoshop.com/photoshop_family/topics/cant-print-from-photoshop What Dave suggests (spacebar while hitting print) is the first place to start. Then reinstall latest printer driver.

    RAB123AuthorCorrect answer
    Inspiring
    September 12, 2019
    I had switched the printer from local to network and had two versions installed. A reinstall did it, thanks.
    davescm
    Community Expert
    Community Expert
    September 12, 2019

    Try holding down the spacebar when you click on File>Print. That should reset the print settings in the dialogue and document  and may help you get past the error.

     

    Dave

    Participant
    December 29, 2024

    That was easy! Thank you so much!