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photoadam15horse
Known Participant
May 8, 2010
Answered

Printing in photoshop CS5 problem

  • May 8, 2010
  • 25 replies
  • 9854674 views

IN photoshop CS5 when you select to print 8 copies of an image only one comes out of the printer...

worked fine with cs3 cs4

any input?

      Correct answer Chris Cox

      Is adobe any closer to fixing this problem the program is almost one month old and is completely unusable for someone running a lab printing multiple photos of one image!!!!


      Well, nobody reported these print problems until CS5 had been out a few weeks.

      We're looking into it, and have identified some of the underlying problems (older printer drivers not working with the Vista/Win7 printing system).

      It may be a while before we (and Microsoft) can come up with a fix.

      25 replies

      Show previous replies
      A
      Anonymous
      May 26, 2010

      i am using xp sp3 and xerox printers and having the same issue...

      T
      Adobe Employee
      tinaTS
      Adobe Employee
      May 25, 2010

      Epson and Canon users who are seeing this problem, can you please post your specific OS, printers, and printer driver versions?

      Have you tried testing multiple copies with a very small image (1x1" @ 72dpi)? If not, can you try this and report back?

      M
      mlg913
      Participant
      May 25, 2010

      With all due respect, and I certainly could be wrong, but how can this be a specific printer issue if people from all different industries with all different kinds of printers have the same problem?  I have a small Brother printer, a professional grade Ricoh printer and an HP Designjet plotter all experiencing the same problem...

      M
      mlg913
      Participant
      May 24, 2010

      same problem here.  Doesn't matter what printer I'm printing to or whether it's networked or not.

      Quite frustrating.

      P
      photoadam15horseAuthor
      Known Participant
      May 25, 2010

      I print hundreds of photos a day on dye sub printers as of now cs5 is useless until they fix it.....shame on adobe for not testing their software

      S
      sammy354234
      Participant
      May 24, 2010

      Hi, I am having the same problem printing to both my Epson printers. Only started happening after I installed CS5. Have spoken to Adobe and they said they had received a few calls about this. It is now happening intermittently. Sometimes it prints the desired amount but sometimes just reverts itself to 1 print. Most frustrating. Only way to override is to select number of print copies in Epson dialogue box.

      Chris Cox
      Chris Cox
      Legend
      May 8, 2010

      What printer brand and model?   What driver version?

      P
      photoadam15horseAuthor
      Known Participant
      May 8, 2010

      Shinko S1245 their newest drivers!!!

      works fine with cs3 which i have on t he same computer basically what ever number copies i enter to cs5 i dont get out of the printer!!!

      Chris Cox
      Chris Cox
      Legend
      May 8, 2010

      Also, what OS version?

      I don't think we have a Shinko printer in-house, so it may take a while to contact them and work out why the driver is not obeying the Windows number of copies information.

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