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Participant
January 11, 2025
Question

printing issue photoshop

  • January 11, 2025
  • 3 replies
  • 169 views

when I try to print ANYTHING photoshop crashes and trun off.

 I update it but problem did not solved.

my printer  is  working and also updated.

3 replies

D Fosse
Community Expert
Community Expert
January 12, 2025

Then reset Photoshop preferences. The preferences contain the entire application configuration, not just your own user settings, Preferences can get corrupted in an irregular shutdown, because they are rewritten on every application exit (as opposed to read-only program files).

 

If nothing helps, it could be a corrupt install of either the printer driver or Photoshop. I'd uninstall and reinstall the printer driver first, if that doesn't help, uninstall and reinstall Photoshop.

Participant
January 12, 2025

Thank you, but did not work 😞

D Fosse
Community Expert
Community Expert
January 11, 2025

Hold the spacebar when you click "Print". This deletes any old and/or corrupt print metadata in the file.