printing on new iMAC under new Photoshop manages colors, colors are terrible. I want to talk with Adobe Support but can't find a number to talk with a human?

Forum|Forum|11 hours ago
August 26, 2026
4 replies
22 views

downloaded latest Photoshop version o new iMAC set up writer for Epson Velvet Fie Art paper. Colors are way way off. I want to talk with Adobe Support

D Fosse

Community Expert

Please show a screenshot of the Print dialog and the printer driver settings, like this:

If this all checks out, try to reinstall the printer driver. This may sometimes be necessary on Mac whenever something in the system changes.

Srishti Bali

Community Manager

Hi @Ellen Martin

Thanks for reaching out. To help us better understand the issue, could you please share a few more details?

Is the issue specific to one particular file, or does it happen with multiple files?
What is the color profile of the affected file?
In Photoshop’s Print dialog, is Color Handling set to Photoshop Manages Colors or Printer Manages Colors?
Which versions of macOS and Photoshop are installed on the new iMac?
If possible, could you try printing with a different printer and let us know if you see the same color issue?

These details will help us better understand the issue and assist you further.

Thanks, Srishti Bali | Community & Engagement Strategist, Digital Imaging | Adobe

D

default6csg5ziut9q9

Participant

This is a colour management issue, there are several colour management experts who contribute to this forum. Hang on and, hopefully, one will advise you.

E

Ellen MartinAuthor

Participant

By the way printing on a new Epson P700 with the Velvet Fine Art Paper. Between 2013-2026 I had an Epson 3880 and Photoshop and printed hundreds of beautiful prints. What has happened to Photoshop, I’m willing to learn

Sign up

To post, reply, or follow discussions, please sign in with your Adobe ID.

Sign in to Adobe Community

To post, reply, or follow discussions, please sign in with your Adobe ID.