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Participant
July 31, 2021
Question

Problem 3D

  • July 31, 2021
  • 1 reply
  • 161 views

Hello,

First of all, sorry for my english, i'm french....

I try to convert a dng 3D photo (capture with insta 360) and when create a new panorama, i have a photo and when i click on it to move inside, the photo freeze and i can't do anything else.

See my capture.

Is my mac not enough powered to make this operation ( it's a makbook pro 2015) ??

Thanks for your help

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1 reply

Myra Ferguson
Community Expert
Community Expert
July 31, 2021

Bonjour,

 

Cela ressemble au même problème décrit dans ce fil:

3D Spherical Panorama camera not fuctioning

 

Pour résoudre ce problème, accédez à Préférences > Aperçus technologiques, cochez Désactiver la zone de travail native, puis redémarrez Photoshop.

Problèmes connus dans Photoshop

 

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That looks like the same problem that was described in this thread:

3D Spherical Panorama camera not fuctioning


The solution is go to go to Preferences > Technology Previews, check Deactivate Native Canvas, and restart Photoshop.

Known issues in Photoshop

Participant
August 1, 2021

Bonjour,

Merci pour votre réponse.

J'avais essayé cette methode mais sans succès....et là par miracle ça marche !!!

Merci encore, je vais pouvoir travailler sans problème.