problem opening PS

I have a . I downloaded the program to my new computer but it won't open. It says files are missing

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Community Expert

I've moved this from the Using the Community forum (which is the forum for issues using the forums) to the Download and Install forum.

Community Expert

Did you install from the Creative Cloud app?

If so, try resetting the CC App.
To reset the Creative Cloud desktop app, make sure it's in the foreground, then press:
Win: Ctrl + Alt + R
Mac: Cmd + Opt + R

If that doesn't work, try uninstalling and reinstalling the CC App:
https://helpx.adobe.com/creative-cloud/help/uninstall-creative-cloud-desktop-app.html
https://helpx.adobe.com/download-install/kb/creative-cloud-desktop-app-download.html

If not, use the Cleaner Tool and then install the Creative Cloud app and download from there.

Participant

yes, I uploaded everything from CC, illustrator works, LR too, only photoshop doesn't

Community Expert

@Jožef334526049baj did you install on your C drive or main drive that your system folder is located?

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