I bought a new laptop a few months ago: a Lenovo LOQ 15IRX10 (15.6", Intel i7, 16GB RAM, 1TB SSD). It is a good laptop with solid performance, but since I bought it I have been unable to work properly with Camera Raw in Photoshop.The main problem is that every time I try to edit a photo in Camera Raw, the whole system freezes. Photoshop suddenly closes, and sometimes the computer even shuts down completely.Adobe Support told me that the issue is probably related to the laptop itself.I have already tried everything I could think of:installed all Windows updates, including optional updates; downloaded and installed the latest Nvidia drivers from the official Nvidia website for my Nvidia GeForce RTX 5050 Laptop GPU; selected the Nvidia GPU inside Camera Raw preferences; changed the BIOS settings so that the system uses only the Nvidia RTX 5050 graphics processor instead of integrated graphics.Unfortunately, nothing solved the issue. I really do not know what else to do. I can no longer work properly on a brand new laptop that cost me a lot of money.Has anyone experienced a similar problem or found a solution?

Participant

Question

Problem with camera RAW and GPU

Forum|Forum|17 hours ago
May 18, 2026
3 replies
40 views

I bought a new laptop a few months ago: a Lenovo LOQ 15IRX10 (15.6", Intel i7, 16GB RAM, 1TB SSD). It is a good laptop with solid performance, but since I bought it I have been unable to work properly with Camera Raw in Photoshop.

The main problem is that every time I try to edit a photo in Camera Raw, the whole system freezes. Photoshop suddenly closes, and sometimes the computer even shuts down completely.

Adobe Support told me that the issue is probably related to the laptop itself.

I have already tried everything I could think of:

installed all Windows updates, including optional updates;
downloaded and installed the latest Nvidia drivers from the official Nvidia website for my Nvidia GeForce RTX 5050 Laptop GPU;
selected the Nvidia GPU inside Camera Raw preferences;
changed the BIOS settings so that the system uses only the Nvidia RTX 5050 graphics processor instead of integrated graphics.

Unfortunately, nothing solved the issue. I really do not know what else to do. I can no longer work properly on a brand new laptop that cost me a lot of money.

Has anyone experienced a similar problem or found a solution?

ilaria_6345Author

Participant

Hi! Yes the RTX5050 card has 8 GB video RAM.

The graphics processor box is checked, but nothing is selected in the advanced settings because I wouldn’t know what to select.

Available RAM: 11849 MB — Ideal range: 6517–8531 MB — Let Photoshop use: 8176 MB ( picture attached but in Italian.. I am sorry).

My camera is Canon 5d mark IV. I ’ve never had these kinds of problems before, even with much older computers. The issue only happens with Camera Raw when I start using preset filters.

Thank you for your help.

D Fosse

Community Expert

Same questions as @LAMY2017 - but I would like to add one: what are you doing in ACR when it stops responding?

This could happen if your Photoshop memory allocation is set too high. ACR runs outside Photoshop’s address space, and needs its own chunk of memory separate from Photoshop. Some of the newer AI-based functions, like e.g. ACR masking, are incredibly memory-intensive.

And 16 GB is really not a lot these days. 32 should be considered minimum.

And then there’s the GPU. Same thing there. It probably has dedicated VRAM, but it needs a lot executing all these new functions, and when it runs out, it goes to the system pagefile and that’s when the whole system stalls.

If you post the full Help > System Info, we can see more details.

ilaria_6345Author

Participant

Hello!

The problem in ACR starts especially when I begin using filters, but sometimes even with simple basic adjustments.

Unfortunately, I’m not very good with this kind of thing. The problem has been going on since November 2025, when I bought the laptop. My laptop support says the issue is related to Adobe, but Lenovo support says the issue is related to Adobe. I don’t know what to do anymore.

As I write to @LAMY2017, I haven’t selected anything in the advanced Grapchic Processor settings because I wouldn’t know what to select.

Pciture of System Info attached… and also picture about RAM used by PS.

Thank you for your help.

L

LAMY2017

Legend

I see online that the RTX5050 card has 8GB Video RAM?

What does your Preferences>Performance read for detected processor?

Is the Use Graphics Processor box checked?

What are you Advanced Graphics Processor Settings?

Use OpenCL?
GPU Compositing?

How much RAM is used by Ps?

I’m wondering if the BIOS should be the default.

Which camera? Can you open files in another app?

Larry

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