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MCO Fine Art
Known Participant
April 26, 2025
Question

Problem with crop tool in 26.2.0, glitch?

  • April 26, 2025
  • 1 reply
  • 178 views

Crop tool is cropping before I commit. For example, I use crop tool to envision different ratios. Then I switch tools, without committing to any of the crop previews, and PS crops the image, usually reducing it's size, automatically. This isn't normal. I've been using PS for years. A couple troubleshooting suggestions referred to "resetting" the crop tool. 26.2.0 does not appear to have that option as described. 

1 reply

Sameer K
Community Manager
Community Manager
May 13, 2025

Hey, @MCO Fine Art. If you're still facing this issue, I'll help you figure this out. 

Before anything else, please update Photoshop to the latest version available via the Creative Cloud desktop app. 

 

Test and confirm if the issue exists with Photoshop (Beta). You can get Photoshop (beta) from the Creative Cloud > Apps tab > Beta Apps section. 

If that does not help, go to the location of the preference folder below and rename it to backup.

  • Windows 10/11: Users/[user name]/AppData/Roaming/Adobe/Adobe Photoshop [version]/Adobe Photoshop [version] Settings
  • You can press Press the Windows key > Enter 'Run' > Enter %APPDATA%\Adobe
  • Rename the Adobe Photoshop folder by adding a .old at the end. (Adobe Photoshop 2025 > Rename > Adobe Photoshop 2025. old), You can restore these preferences later if needed.(https://adobe.ly/4860qM9)
  • Restart the computer.

These changes will give a fresh start to Photoshop as a fresh install. Let me know how it goes.

Thanks!

Sameer K

(Type '@' and type my name to mention me when you reply)