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Hewind
Participant
September 8, 2021
Answered

Problem working drive / external hard drive

  • September 8, 2021
  • 5 replies
  • 668 views

Hi,

I have acquired a new external hard drive (called "T7" on the screenshot), it works perfectly on my mac, but, once on photoshop, I would like to use it as a working drive, but it doesn't appear there, would you have a solution please?

Thanks in advance!
(I made my translation via deepl, I hope my explanation will be clear enough)

This topic has been closed for replies.
Correct answer J453

ExFAT is likely the problem. See "Saving doesn't complete when saving to an exFAT formatted drive": https://helpx.adobe.com/photoshop/kb/photoshop-and-macos-catalina.html 

5 replies

Hewind
HewindAuthor
Participant
September 8, 2021

Found it ! Thanks for your help ! 

If anyone is interested, here is how change ExFat Drive to APFS : 

https://kb.sandisk.com/app/answers/detail/a_id/20542/~/converting-external-drive-to-apple-file-system-%28apfs%29-format

Hewind
HewindAuthor
Participant
September 8, 2021

@J453 

 

Okay thanks, so there is no solution except change my drive ? 

J453Correct answer
Legend
September 8, 2021

ExFAT is likely the problem. See "Saving doesn't complete when saving to an exFAT formatted drive": https://helpx.adobe.com/photoshop/kb/photoshop-and-macos-catalina.html 

Hewind
HewindAuthor
Participant
September 8, 2021

@J453 

 

Here the screenshot

The drive is attached by usb-c

 

 

Legend
September 8, 2021

If you get info on the drive from the finder, what does it show in this section? How is the drive attached to the computer. Via USB? Or is it a network drive?