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Participant
June 1, 2023
Answered

PROBLEMA AL GUARDAR TIFF

  • June 1, 2023
  • 2 replies
  • 1244 views

Tengo dos problemas al guardar como TIFF.

1. No me aparece la opcion de guardar capas en la primer ventana.

2. Cuando guardo mi archivo como TIFF, se guarda con una mascara de capa que cree en mi documento. No exporta la imagen completa.

This topic has been closed for replies.
Correct answer Kevin Stohlmeyer

Hi @Feliciano254206822hwb that is the preview you are seeing. Other applications and OS have a difficult time previewing with alpha channels (masks).

2 replies

canebo7
Participant
November 9, 2024

Hola, tengo el mismo problema, cuando lo subo para imprmir en Whitewall solo veo una de las mascaras de capa. Llegaste a resolver el problema?

Kevin Stohlmeyer
Community Expert
Community Expert
November 11, 2024

@canebo7 check the compatibility with Whitewall and layered/masked files from PS.

Kevin Stohlmeyer
Community Expert
Kevin StohlmeyerCommunity ExpertCorrect answer
Community Expert
June 1, 2023

Hi @Feliciano254206822hwb that is the preview you are seeing. Other applications and OS have a difficult time previewing with alpha channels (masks).