Problema na nova Ferramenta Remover

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Tentei de todas as formas utilizar a nova opção da ferramenta remover do photosop, mas sempre aparece esta mensagem. Gostaria de entender como corrigir para que ela identifique as pessoas na imagem e faça a remoção. No modo, deixei a opção: IA generativa habilitada e também marquei as opções obter amostras de todas as camadas e remover após cada traçado.

Windows

Milton31166206ij9p

Participant

Estou com esse mesmo problema Ranata!
não consigo de maneira nenhum usar a ferramenta remover, já faz alguma tempo (mais ou menos uns 10 meses)

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Sameer K

Community Manager

Hey, @Milton31166206ij9p . Welcome to the Photoshop Community. I'll need more information to help you figure this out. Please share the system information from Photoshop Help > System Info > Copy and paste it into a text document > Upload and attach it here.

I’ll be moving your post to a new post on its own.

Thanks!
Sameer K

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A

Aleke

Community Manager

Hi @RENATATRISTAO! 👋 Welcome to the community!

To better assist you, it would be great if you could share the photos you're working with. If you're using the "Find distractions" button, please note that it will only detect people if they are part of the background. As a workaround, you can manually select the area you want corrected by drawing over it using the Remove tool.

Thanks so much! 😊

Cheers, Alek

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*(If you mention me with an @, like @Aleke, I’ll get a notification and can respond faster.)*

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