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Participant
February 19, 2025
Question

Problème au lancement

  • February 19, 2025
  • 3 replies
  • 153 views

Je rencontre un problème, l'application ne se lance plus, le message ci-dessous apparaît :

« L'application ne parvient pas à charger un composant de machine virtuelle requis »

 

3 replies

AxelMatt
Community Expert
Community Expert
February 20, 2025

You don't answer all my questions and you give us only a little informations. So it's already very difficult to say more.

Does your Photoshop runs in a Virtual Machine?

Which exact version of Windows 10?

Which updates for the PC do you installed? Do you have tried do deinstall it?

Why such old Photoshop v21? Try to update to a newer version like version 25 or 26.

 

Try to reset the preferences of Photoshop using the steps described here:

https://helpx.adobe.com/photoshop/using/preferences.html#reset-preferences

It's recommended to backup your settings before resetting the preferences.

See here:  https://helpx.adobe.com/photoshop/using/preferences.html#backup-photoshop-preferences

 

    

My System: Intel i7-8700K - 64GB RAM - NVidia Geforce RTX 3060 - Windows 11 Pro 25H2 -- LR-Classic 15 - Photoshop 27 - Nik Collection 8 - PureRAW 6 - Topaz Photo AI
anne_6046Author
Participant
February 19, 2025

My photoshop run on PC OS windows 10

My version is Photoshop 2020 V21

Just an update of PC before the error occur

AxelMatt
Community Expert
Community Expert
February 19, 2025

Unfortunately you haven't given us any information about your system. Therefore, all proposed solutions are a look into the crystal ball

 

Does your Photoshop runs in a Virtual Machine? -> This isn't official supported by Adobe.

What has been changed on your system before the error occur?

Which version of operating system do you use?

Which version of Photoshop (and other Adobe software) do you use?

 

Please give us as much informations as you can. This will help us to try to help you.

"More input -> more output".

 

 

My System: Intel i7-8700K - 64GB RAM - NVidia Geforce RTX 3060 - Windows 11 Pro 25H2 -- LR-Classic 15 - Photoshop 27 - Nik Collection 8 - PureRAW 6 - Topaz Photo AI