Probleme mit Videos (Mockup)

Question

Hallo, seit der Version 26 funktioniert das Abspielen von Videos nicht mehr richtig. Footage lässt sich auch nicht ersetzen.Hat da jemand eine Idee?

soothing_helper76034 · Accepted Answer

Thanks for sharing these details. Could you please confirm whether this issue occurs with this specific file only or with all files?

If it’s specific to one file, please share that file along with the exact steps you’re following or a short screen recording demonstrating the issue.
If it happens with multiple or all files, please try resetting Photoshop preferences after creating a backup.

You can find the steps to back up and reset preferences here: https://adobe.ly/4biZ7xK

I reinstalled my iMac. Now everything works perfectly, including all mockups.

Many thanks.

justlearn · Answer

@soothing_helper76034 Those red "?" icons you've circled indicate missing or broken links to video files. Relink them to the correct folder, and it should play properly

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