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arthurd32965564
Participant
Feb 16, 2025 6:08 PM UTC
Answered

Problems with Crop Tool since last update

Since the last update, the Crop Tool won't work properly. When I try to crop an image and hit return or the checkmark it reduces the image to a tiny image you can't see. If I try to enlarge it, it just shows an enlargement of a tiny area of the image. 

jane-e
jane-eCorrect answer
Community Expert
Feb 16, 2025 8:22 PM UTC

@arthurd32965564 

 

The first thing to try is to reset the Crop tool to its defaults. Right-click the Crop tool in the options bar (not tools bar) and Reset Tool.

 

Jane

 

3 replies

jane-e
Community Expert
Community Expert
Feb 16, 2025 9:20 PM UTC

You're welcome, @arthurd32965564 . The options for tools are sticky, meaning they work across time and across documents until they are changed again or reset.

 

Please start a new thread for the flickering issue. A video will help.

 

Jane

 

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arthurd32965564
Participant
Feb 16, 2025 8:52 PM UTC

That seems to have worked. Thank you. Although I am getting some screen flickering when using Photoshop.

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jane-e
Community Expert
jane-eCommunity ExpertCorrect answer
Community Expert
Feb 16, 2025 8:22 PM UTC

@arthurd32965564 

 

The first thing to try is to reset the Crop tool to its defaults. Right-click the Crop tool in the options bar (not tools bar) and Reset Tool.

 

Jane

 

Translate