Skip to main content
woici
Participant
October 17, 2024
Question

Problems with new removal tool.

  • October 17, 2024
  • 1 reply
  • 194 views

Hello community,
I have a problem with the new removal tool.
No matter whether it is 8-bit, 16-bit, regardless of the color profile, when I want to remove people I get the error message
No people could be found who are not the subject of the image.
It makes no difference whether the people are larger in the foreground or in the background and much smaller.
The error message comes up every time.
Who can help me?

This topic has been closed for replies.

1 reply

Sameer K
Community Manager
Community Manager
October 18, 2024

Hey, @woici. Welcome to the community! It sounds frustrating to encounter that error repeatedly. Please provide the System Info from Photoshop. You can find it by going to Help > System Info and copying the details here.

 

In the meantime, could you try using the removal tool on a different set of images with a more prominent subject? 

If the image you've attached is your project, try using the remove tool to make a manual selection using brush & set the Mode to Auto for higher-quality results. 

 

Thanks!

Sameer K

(Use '@mention' to tag me when you reply)