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Participant
January 25, 2025
Question

проблемы с оплатой подписки

  • January 25, 2025
  • 2 replies
  • 99 views

Здравствуйте, при работе в Adobe Photoshop возникли проблемы со входом в программу, хотя мы все оплатили. Что нам делать?

2 replies

jane-e
Community Expert
Community Expert
January 25, 2025
quote

Hello, while working in Adobe Photoshop there were problems logging into the program, although we paid for everything. What should we do?

By @dasha_7533

 

What are the problems? That can mean many things.

 

If the error is that Photoshop reverts to trial, try the four steps here:

https://helpx.adobe.com/manage-account/kb/stop-creative-cloud-trial-mode-after-purchase.html

 

If the error is that your computer does not meet the system requirements, see this page:

https://helpx.adobe.com/photoshop/system-requirements.html

 

I've moved your post to the Photoshop forum.

 

Jane

 

 

 

 

 

kglad
Community Expert
Community Expert
January 25, 2025

what do you see when signing in to your cc desktop app?