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Participant
November 19, 2024
Question

Processeur graphique incompatible

  • November 19, 2024
  • 2 replies
  • 219 views

Bonjour, 

Je viens de prendre l'abonnment creative Cloud, sauf qu'en installant potoshop j'ai ce message qui s'affiche (Cf piece jointe). Je n'y connais absolument rien en informatique. Est ce que cela va forcement être bloquant pour de la retouche photo si je débute sans réglé se soucis ? Est ce possible de régler ce soucis et comment ? 

Merci d'avance 

 

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2 replies

Semaphoric
Community Expert
Community Expert
November 19, 2024

You should still be able to use it, but most of the newer functions will not work. Is this a laptop or desktop computer?

jane-e
Community Expert
Community Expert
November 19, 2024

@maeva14 

 

I've moved your post from Creative Cloud Desktop to the Photoshop forum.

 

The alert is telling you that your GPU is incompatible. You need to have Direct X 12 with feature level 12.

 

The system requirements are here:

https://helpx.adobe.com/photoshop/system-requirements.html

 

Jane