Program error - Can't save

Forum|Forum|5 years ago
December 30, 2020
2 replies
618 views

Hi, I've had this problem ever since I updated to Photoshop 2021. I can't do a whole lot of things in photoshop due to a message that comes up saying "Could not complete your request due to program error".

I can't save any files. I can't copy and paste. I can't export. I can't merge any layers/groups. I can't convert things to smart layers. I can't do anything!!!! I've been working on a project and I can't save it or export it.

HELP ME PLEASE

This topic has been closed for replies.

Correct answer PECourtejoie

Hello, affected users should update to Photoshop 22.1.1 as it fixes the issue: https://helpx.adobe.com/photoshop/kb/fixed-issues.html

If the update does not appear in the CC app, go to help>check for updates.

L

Laura Crane

Participating Frequently

ME TOO. AND IT'S AWWWWWFUL!!!!! PLEASE PLEASE PLEASE ADOBE FIX THIS ASAP.

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AxelMatt

Community Expert

This is the wrong place to address Adobe directly. This here is a public forum and not the Adobe support and we are all normal users as you are.

In the Bug- / Feature Request forum you can adress Adobe employees. There's already an approriate entry about this issue.

Photoshop: No red preview when changing brush size | Adobe Photoshop Family

My System: Intel i7-8700K - 64GB RAM - NVidia Geforce RTX 3060 - Windows 11 Pro 25H2 -- LR-Classic 15 - Photoshop 27 - Nik Collection 9 - PureRAW 6 - Topaz Photo AI

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AxelMatt

Community Expert

This is a known bug in the recent Photoshop version

Known issues in Photoshop (adobe.com)

Learn how to fix, "Photoshop could not complete your request because of a program error" when opening or saving files (adobe.com)

My System: Intel i7-8700K - 64GB RAM - NVidia Geforce RTX 3060 - Windows 11 Pro 25H2 -- LR-Classic 15 - Photoshop 27 - Nik Collection 9 - PureRAW 6 - Topaz Photo AI

daniellek15369243Author

Participant

Thanks, still doesn't work. Still can't save or export or merge layers, etc.

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