Frustrated by Program Errors in Photoshop? We can help! First, try the troubleshooting suggestions listed in the Program Errors when opening or saving files Next, if after following the steps above and you're still encountering Program Errors: Follow the instructions to install the Program Error Diagnostic Plugin Open Photoshop and enable the Photoshop User Diagnostics option provided in the Plugins menu Reproduce the Program Error, then click OK to dismiss the Program Error dialog (This then copies the detailed error text to your clipboard) Click the blue Reply button on this post and paste the Program Error clipboard contents into this community thread Doing this will assist our Engineering team's investigations so these Program Errors can be resolved.

Pete.Green

Question

Program Error Diagnostic Plugin feedback

Forum|Forum|5 years ago
January 29, 2021
910 replies
247958 views

Frustrated by Program Errors in Photoshop? We can help!

First, try the troubleshooting suggestions listed in the Program Errors when opening or saving files

Next, if after following the steps above and you're still encountering Program Errors:

Follow the instructions to install the Program Error Diagnostic Plugin
Open Photoshop and enable the Photoshop User Diagnostics option provided in the Plugins menu
Reproduce the Program Error, then click OK to dismiss the Program Error dialog (This then copies the detailed error text to your clipboard)
Click the blue Reply button on this post and paste the Program Error clipboard contents into this community thread

Doing this will assist our Engineering team's investigations so these Program Errors can be resolved.

This topic has been closed for replies.

Show previous replies

AlexValdes

Participating Frequently

Photoshop Error information
Code: -1
Text: because of a program error
Message: Could not complete your request because of a program error.
Stack:
Adobe Photoshop 24.1.0 20221206.r.166 be4691b
0 address: 0x00007FF787E1CE52 base: 0x00007FF782EC0000 module name: 'Photoshop.exe' symbol: xmlListWalk:-1 in n.a.
1 address: 0x00007FF785DDFD0C base: 0x00007FF782EC0000 module name: 'Photoshop.exe' symbol: ??8AssetType@ART@@QEBA_NAEBV01@@Z:-1 in n.a.
2 address: 0x00007FF785DDF269 base: 0x00007FF782EC0000 module name: 'Photoshop.exe' symbol: ??8AssetType@ART@@QEBA_NAEBV01@@Z:-1 in n.a.
3 address: 0x00007FF785241B84 base: 0x00007FF782EC0000 module name: 'Photoshop.exe' symbol: ??8AssetType@ART@@QEBA_NAEBV01@@Z:-1 in n.a.
4 address: 0x00007FF7852416B9 base: 0x00007FF782EC0000 module name: 'Photoshop.exe' symbol: ??8AssetType@ART@@QEBA_NAEBV01@@Z:-1 in n.a.
5 address: 0x00007FF7852414B9 base: 0x00007FF782EC0000 module name: 'Photoshop.exe' symbol: ??8AssetType@ART@@QEBA_NAEBV01@@Z:-1 in n.a.
6 address: 0x00007FF78524FBBD base: 0x00007FF782EC0000 module name: 'Photoshop.exe' symbol: ??8AssetType@ART@@QEBA_NAEBV01@@Z:-1 in n.a.
7 address: 0x00007FF785E21975 base: 0x00007FF782EC0000 module name: 'Photoshop.exe' symbol: ??8AssetType@ART@@QEBA_NAEBV01@@Z:-1 in n.a.
8 address: 0x00007FF785E24807 base: 0x00007FF782EC0000 module name: 'Photoshop.exe' symbol: ??8AssetType@ART@@QEBA_NAEBV01@@Z:-1 in n.a.
9 address: 0x00007FF785E2425A base: 0x00007FF782EC0000 module name: 'Photoshop.exe' symbol: ??8AssetType@ART@@QEBA_NAEBV01@@Z:-1 in n.a.
10 address: 0x00007FF785E03B26 base: 0x00007FF782EC0000 module name: 'Photoshop.exe' symbol: ??8AssetType@ART@@QEBA_NAEBV01@@Z:-1 in n.a.
11 address: 0x00007FF78368A158 base: 0x00007FF782EC0000 module name: 'Photoshop.exe' symbol: ??4AIDEOutputStreamCallBacks@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
12 address: 0x00007FF78368A1ED base: 0x00007FF782EC0000 module name: 'Photoshop.exe' symbol: ??4AIDEOutputStreamCallBacks@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
13 address: 0x00007FF78367CFBF base: 0x00007FF782EC0000 module name: 'Photoshop.exe' symbol: ??4AIDEOutputStreamCallBacks@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
14 address: 0x00007FF7836947D1 base: 0x00007FF782EC0000 module name: 'Photoshop.exe' symbol: ??4AIDEOutputStreamCallBacks@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
15 address: 0x00007FF78398ED76 base: 0x00007FF782EC0000 module name: 'Photoshop.exe' symbol: ?do_max_length@?$codecvt_null@_W@archive@boost@@EEBAHXZ:-1 in n.a.
16 address: 0x00007FF78367F916 base: 0x00007FF782EC0000 module name: 'Photoshop.exe' symbol: ??4AIDEOutputStreamCallBacks@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
17 address: 0x00007FF783903CB2 base: 0x00007FF782EC0000 module name: 'Photoshop.exe' symbol: ?do_max_length@?$codecvt_null@_W@archive@boost@@EEBAHXZ:-1 in n.a.
18 address: 0x00007FFE5C5E7614 base: 0x00007FFE5C5D0000 module name: 'KERNEL32.DLL' symbol: BaseThreadInitThunk:-1 in n.a.
19 address: 0x00007FFE5CD826A1 base: 0x00007FFE5CD30000 module name: 'ntdll.dll' symbol: RtlUserThreadStart:-1 in n.a.

Nicolas22948213dr1b

Participant

HI,

I think I'm having memory issues...
I've tried different action, like modify the Memory usage, the graphic processor settings, Adding an overrideRAMmemory key in the Key registery.. Finally I've uninstall and reinstall Photoshop, and for a while no error message (All this actions were performed with PS160.0).
Then I'Ve upgrade to the lastest version PS170, and after a couple of days, now I have an error message when trying to
Place embeded or Place Linked I have the following error message "Could not complete the Place Embeded command because of a program error"
Please help me, I can't work
Herte is the log of the User diagnostic :

Photoshop Error information
Code: -1
Text: because of a program error
Message: Could not complete your request because of a program error.
Stack:
Adobe Photoshop 24.1.0 20221206.r.166 be4691b
0 address: 0x00007FF6E257CE52 base: 0x00007FF6DD620000 module name: 'Photoshop.exe' symbol: xmlListWalk:-1 in n.a.
1 address: 0x00007FF6E053FD0C base: 0x00007FF6DD620000 module name: 'Photoshop.exe' symbol: ??8AssetType@ART@@QEBA_NAEBV01@@Z:-1 in n.a.
2 address: 0x00007FF6E053F269 base: 0x00007FF6DD620000 module name: 'Photoshop.exe' symbol: ??8AssetType@ART@@QEBA_NAEBV01@@Z:-1 in n.a.
3 address: 0x00007FF6DF9A1B84 base: 0x00007FF6DD620000 module name: 'Photoshop.exe' symbol: ??8AssetType@ART@@QEBA_NAEBV01@@Z:-1 in n.a.
4 address: 0x00007FF6DF9A16B9 base: 0x00007FF6DD620000 module name: 'Photoshop.exe' symbol: ??8AssetType@ART@@QEBA_NAEBV01@@Z:-1 in n.a.
5 address: 0x00007FF6DF9A14B9 base: 0x00007FF6DD620000 module name: 'Photoshop.exe' symbol: ??8AssetType@ART@@QEBA_NAEBV01@@Z:-1 in n.a.
6 address: 0x00007FF6DF9AFBBD base: 0x00007FF6DD620000 module name: 'Photoshop.exe' symbol: ??8AssetType@ART@@QEBA_NAEBV01@@Z:-1 in n.a.
7 address: 0x00007FF6E0581975 base: 0x00007FF6DD620000 module name: 'Photoshop.exe' symbol: ??8AssetType@ART@@QEBA_NAEBV01@@Z:-1 in n.a.
8 address: 0x00007FF6E0584807 base: 0x00007FF6DD620000 module name: 'Photoshop.exe' symbol: ??8AssetType@ART@@QEBA_NAEBV01@@Z:-1 in n.a.
9 address: 0x00007FF6E058425A base: 0x00007FF6DD620000 module name: 'Photoshop.exe' symbol: ??8AssetType@ART@@QEBA_NAEBV01@@Z:-1 in n.a.
10 address: 0x00007FF6E0563B26 base: 0x00007FF6DD620000 module name: 'Photoshop.exe' symbol: ??8AssetType@ART@@QEBA_NAEBV01@@Z:-1 in n.a.
11 address: 0x00007FF6DDDEA158 base: 0x00007FF6DD620000 module name: 'Photoshop.exe' symbol: ??4AIDEOutputStreamCallBacks@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
12 address: 0x00007FF6DDDEA1ED base: 0x00007FF6DD620000 module name: 'Photoshop.exe' symbol: ??4AIDEOutputStreamCallBacks@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
13 address: 0x00007FF6DDDDCFBF base: 0x00007FF6DD620000 module name: 'Photoshop.exe' symbol: ??4AIDEOutputStreamCallBacks@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
14 address: 0x00007FF6DDDF47D1 base: 0x00007FF6DD620000 module name: 'Photoshop.exe' symbol: ??4AIDEOutputStreamCallBacks@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
15 address: 0x00007FF6DE0EED76 base: 0x00007FF6DD620000 module name: 'Photoshop.exe' symbol: ?do_max_length@?$codecvt_null@_W@archive@boost@@EEBAHXZ:-1 in n.a.
16 address: 0x00007FF6DDDDF916 base: 0x00007FF6DD620000 module name: 'Photoshop.exe' symbol: ??4AIDEOutputStreamCallBacks@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
17 address: 0x00007FF6DE063CB2 base: 0x00007FF6DD620000 module name: 'Photoshop.exe' symbol: ?do_max_length@?$codecvt_null@_W@archive@boost@@EEBAHXZ:-1 in n.a.
18 address: 0x00007FFBB4EE7614 base: 0x00007FFBB4ED0000 module name: 'KERNEL32.DLL' symbol: BaseThreadInitThunk:-1 in n.a.
19 address: 0x00007FFBB60C26A1 base: 0x00007FFBB6070000 module name: 'ntdll.dll' symbol: RtlUserThreadStart:-1 in n.a.

R

Ron5FB3

Participant

Photoshop Error information
Code: -1
Text: because of a program error
Message: Could not complete your request because of a program error.
Stack:
Adobe Photoshop 24.1.0 20221206.r.166 be4691b
0 address: 0x00007FF77506CE52 base: 0x00007FF770110000 module name: 'Photoshop.exe' symbol: xmlListWalk:-1 in n.a.
1 address: 0x00007FF77302FD0C base: 0x00007FF770110000 module name: 'Photoshop.exe' symbol: ??8AssetType@ART@@QEBA_NAEBV01@@Z:-1 in n.a.
2 address: 0x00007FF77302F269 base: 0x00007FF770110000 module name: 'Photoshop.exe' symbol: ??8AssetType@ART@@QEBA_NAEBV01@@Z:-1 in n.a.
3 address: 0x00007FF772491B84 base: 0x00007FF770110000 module name: 'Photoshop.exe' symbol: ??8AssetType@ART@@QEBA_NAEBV01@@Z:-1 in n.a.
4 address: 0x00007FF7724916B9 base: 0x00007FF770110000 module name: 'Photoshop.exe' symbol: ??8AssetType@ART@@QEBA_NAEBV01@@Z:-1 in n.a.
5 address: 0x00007FF7724914B9 base: 0x00007FF770110000 module name: 'Photoshop.exe' symbol: ??8AssetType@ART@@QEBA_NAEBV01@@Z:-1 in n.a.
6 address: 0x00007FF77249FBBD base: 0x00007FF770110000 module name: 'Photoshop.exe' symbol: ??8AssetType@ART@@QEBA_NAEBV01@@Z:-1 in n.a.
7 address: 0x00007FF773071975 base: 0x00007FF770110000 module name: 'Photoshop.exe' symbol: ??8AssetType@ART@@QEBA_NAEBV01@@Z:-1 in n.a.
8 address: 0x00007FF773074807 base: 0x00007FF770110000 module name: 'Photoshop.exe' symbol: ??8AssetType@ART@@QEBA_NAEBV01@@Z:-1 in n.a.
9 address: 0x00007FF77307425A base: 0x00007FF770110000 module name: 'Photoshop.exe' symbol: ??8AssetType@ART@@QEBA_NAEBV01@@Z:-1 in n.a.
10 address: 0x00007FF773053B26 base: 0x00007FF770110000 module name: 'Photoshop.exe' symbol: ??8AssetType@ART@@QEBA_NAEBV01@@Z:-1 in n.a.
11 address: 0x00007FF7708DA158 base: 0x00007FF770110000 module name: 'Photoshop.exe' symbol: ??4AIDEOutputStreamCallBacks@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
12 address: 0x00007FF7708DA1ED base: 0x00007FF770110000 module name: 'Photoshop.exe' symbol: ??4AIDEOutputStreamCallBacks@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
13 address: 0x00007FF7708CCFBF base: 0x00007FF770110000 module name: 'Photoshop.exe' symbol: ??4AIDEOutputStreamCallBacks@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
14 address: 0x00007FF7708E47D1 base: 0x00007FF770110000 module name: 'Photoshop.exe' symbol: ??4AIDEOutputStreamCallBacks@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
15 address: 0x00007FF770BDED76 base: 0x00007FF770110000 module name: 'Photoshop.exe' symbol: ?do_max_length@?$codecvt_null@_W@archive@boost@@EEBAHXZ:-1 in n.a.
16 address: 0x00007FF7708CF916 base: 0x00007FF770110000 module name: 'Photoshop.exe' symbol: ??4AIDEOutputStreamCallBacks@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
17 address: 0x00007FF770B53CB2 base: 0x00007FF770110000 module name: 'Photoshop.exe' symbol: ?do_max_length@?$codecvt_null@_W@archive@boost@@EEBAHXZ:-1 in n.a.
18 address: 0x00007FFE543274B4 base: 0x00007FFE54310000 module name: 'KERNEL32.DLL' symbol: BaseThreadInitThunk:-1 in n.a.
19 address: 0x00007FFE54D826A1 base: 0x00007FFE54D30000 module name: 'ntdll.dll' symbol: RtlUserThreadStart:-1 in n.a.

C

Carissa27740725kkg9

Participant

I tried to play an Action that I have never had any issues with in the past, and now when I hit play, it shows me this program error.

Photoshop Error information
Code: -1
Text: because of a program error
Message: Could not complete the command because of a program error.
Stack:
Adobe Photoshop 24.1.0 20221206.r.166 be4691b
0 address: 0x10dce71b0 base: 0x10819e000 module name: 'Adobe Photoshop 2023' symbol info: '0 Adobe Photoshop 2023 0x000000010dce71e9 Adobe Photoshop 2023 + 95719913'
1 address: 0x10b3d62b0 base: 0x10819e000 module name: 'Adobe Photoshop 2023' symbol info: '1 Adobe Photoshop 2023 0x000000010b3d62b0 Adobe Photoshop 2023 + 52658864'
2 address: 0x10b3d64f1 base: 0x10819e000 module name: 'Adobe Photoshop 2023' symbol info: '2 Adobe Photoshop 2023 0x000000010b3d64f1 Adobe Photoshop 2023 + 52659441'
3 address: 0x10b3d46eb base: 0x10819e000 module name: 'Adobe Photoshop 2023' symbol info: '3 Adobe Photoshop 2023 0x000000010b3d46eb Adobe Photoshop 2023 + 52651755'
4 address: 0x10b3d464e base: 0x10819e000 module name: 'Adobe Photoshop 2023' symbol info: '4 Adobe Photoshop 2023 0x000000010b3d464e Adobe Photoshop 2023 + 52651598'
5 address: 0x10b3d73e9 base: 0x10819e000 module name: 'Adobe Photoshop 2023' symbol info: '5 Adobe Photoshop 2023 0x000000010b3d73e9 Adobe Photoshop 2023 + 52663273'
6 address: 0x10b3d742c base: 0x10819e000 module name: 'Adobe Photoshop 2023' symbol info: '6 Adobe Photoshop 2023 0x000000010b3d742c Adobe Photoshop 2023 + 52663340'
7 address: 0x10a61265a base: 0x10819e000 module name: 'Adobe Photoshop 2023' symbol info: '7 Adobe Photoshop 2023 0x000000010a61265a Adobe Photoshop 2023 + 38225498'
8 address: 0x10a9d8d36 base: 0x10819e000 module name: 'Adobe Photoshop 2023' symbol info: '8 Adobe Photoshop 2023 0x000000010a9d8d36 Adobe Photoshop 2023 + 42183990'
9 address: 0x10b317a7f base: 0x10819e000 module name: 'Adobe Photoshop 2023' symbol info: '9 Adobe Photoshop 2023 0x000000010b317a7f Adobe Photoshop 2023 + 51878527'
10 address: 0x10b0ccf2d base: 0x10819e000 module name: 'Adobe Photoshop 2023' symbol info: '10 Adobe Photoshop 2023 0x000000010b0ccf2d Adobe Photoshop 2023 + 49475373'
11 address: 0x10b315b0d base: 0x10819e000 module name: 'Adobe Photoshop 2023' symbol info: '11 Adobe Photoshop 2023 0x000000010b315b0d Adobe Photoshop 2023 + 51870477'
12 address: 0x10b304fca base: 0x10819e000 module name: 'Adobe Photoshop 2023' symbol info: '12 Adobe Photoshop 2023 0x000000010b304fca Adobe Photoshop 2023 + 51802058'
13 address: 0x10b3ce104 base: 0x10819e000 module name: 'Adobe Photoshop 2023' symbol info: '13 Adobe Photoshop 2023 0x000000010b3ce104 Adobe Photoshop 2023 + 52625668'
14 address: 0x10b0cddaf base: 0x10819e000 module name: 'Adobe Photoshop 2023' symbol info: '14 Adobe Photoshop 2023 0x000000010b0cddaf Adobe Photoshop 2023 + 49479087'
15 address: 0x10afce4cd base: 0x10819e000 module name: 'Adobe Photoshop 2023' symbol info: '15 Adobe Photoshop 2023 0x000000010afce4cd Adobe Photoshop 2023 + 48432333'
16 address: 0x10afccc66 base: 0x10819e000 module name: 'Adobe Photoshop 2023' symbol info: '16 Adobe Photoshop 2023 0x000000010afccc66 Adobe Photoshop 2023 + 48426086'
17 address: 0x10e293dc8 base: 0x10819e000 module name: 'Adobe Photoshop 2023' symbol info: '17 Adobe Photoshop 2023 0x000000010e293dc8 Adobe Photoshop 2023 + 101670344'
18 address: 0x10b315b0d base: 0x10819e000 module name: 'Adobe Photoshop 2023' symbol info: '18 Adobe Photoshop 2023 0x000000010b315b0d Adobe Photoshop 2023 + 51870477'
19 address: 0x10b304fca base: 0x10819e000 module name: 'Adobe Photoshop 2023' symbol info: '19 Adobe Photoshop 2023 0x000000010b304fca Adobe Photoshop 2023 + 51802058'
20 address: 0x10b3ce104 base: 0x10819e000 module name: 'Adobe Photoshop 2023' symbol info: '20 Adobe Photoshop 2023 0x000000010b3ce104 Adobe Photoshop 2023 + 52625668'
21 address: 0x10b3b50be base: 0x10819e000 module name: 'Adobe Photoshop 2023' symbol info: '21 Adobe Photoshop 2023 0x000000010b3b50be Adobe Photoshop 2023 + 52523198'
22 address: 0x10b3b51fa base: 0x10819e000 module name: 'Adobe Photoshop 2023' symbol info: '22 Adobe Photoshop 2023 0x000000010b3b51fa Adobe Photoshop 2023 + 52523514'
23 address: 0x10b2ba9c7 base: 0x10819e000 module name: 'Adobe Photoshop 2023' symbol info: '23 Adobe Photoshop 2023 0x000000010b2ba9c7 Adobe Photoshop 2023 + 51497415'
24 address: 0x10b3d11da base: 0x10819e000 module name: 'Adobe Photoshop 2023' symbol info: '24 Adobe Photoshop 2023 0x000000010b3d11da Adobe Photoshop 2023 + 52638170'
25 address: 0x10b3ce104 base: 0x10819e000 module name: 'Adobe Photoshop 2023' symbol info: '25 Adobe Photoshop 2023 0x000000010b3ce104 Adobe Photoshop 2023 + 52625668'
26 address: 0x10b3b50be base: 0x10819e000 module name: 'Adobe Photoshop 2023' symbol info: '26 Adobe Photoshop 2023 0x000000010b3b50be Adobe Photoshop 2023 + 52523198'
27 address: 0x10b3b51fa base: 0x10819e000 module name: 'Adobe Photoshop 2023' symbol info: '27 Adobe Photoshop 2023 0x000000010b3b51fa Adobe Photoshop 2023 + 52523514'
28 address: 0x10b3e510f base: 0x10819e000 module name: 'Adobe Photoshop 2023' symbol info: '28 Adobe Photoshop 2023 0x000000010b3e510f Adobe Photoshop 2023 + 52719887'
29 address: 0x10955da4c base: 0x10819e000 module name: 'Adobe Photoshop 2023' symbol info: '29 Adobe Photoshop 2023 0x000000010955da4c Adobe Photoshop 2023 + 20707916'
30 address: 0x10956f6cb base: 0x10819e000 module name: 'Adobe Photoshop 2023' symbol info: '30 Adobe Photoshop 2023 0x000000010956f6cb Adobe Photoshop 2023 + 20780747'
31 address: 0x1095715c1 base: 0x10819e000 module name: 'Adobe Photoshop 2023' symbol info: '31 Adobe Photoshop 2023 0x00000001095715c1 Adobe Photoshop 2023 + 20788673'
32 address: 0x10b3ec979 base: 0x10819e000 module name: 'Adobe Photoshop 2023' symbol info: '32 Adobe Photoshop 2023 0x000000010b3ec979 Adobe Photoshop 2023 + 52750713'
33 address: 0x10b3ec831 base: 0x10819e000 module name: 'Adobe Photoshop 2023' symbol info: '33 Adobe Photoshop 2023 0x000000010b3ec831 Adobe Photoshop 2023 + 52750385'
34 address: 0x10b3ec831 base: 0x10819e000 module name: 'Adobe Photoshop 2023' symbol info: '34 Adobe Photoshop 2023 0x000000010b3ec831 Adobe Photoshop 2023 + 52750385'
35 address: 0x10b3ec831 base: 0x10819e000 module name: 'Adobe Photoshop 2023' symbol info: '35 Adobe Photoshop 2023 0x000000010b3ec831 Adobe Photoshop 2023 + 52750385'
36 address: 0x10b3ec831 base: 0x10819e000 module name: 'Adobe Photoshop 2023' symbol info: '36 Adobe Photoshop 2023 0x000000010b3ec831 Adobe Photoshop 2023 + 52750385'
37 address: 0x10b3ec831 base: 0x10819e000 module name: 'Adobe Photoshop 2023' symbol info: '37 Adobe Photoshop 2023 0x000000010b3ec831 Adobe Photoshop 2023 + 52750385'
38 address: 0x10b3ec831 base: 0x10819e000 module name: 'Adobe Photoshop 2023' symbol info: '38 Adobe Photoshop 2023 0x000000010b3ec831 Adobe Photoshop 2023 + 52750385'
39 address: 0x10b3ec831 base: 0x10819e000 module name: 'Adobe Photoshop 2023' symbol info: '39 Adobe Photoshop 2023 0x000000010b3ec831 Adobe Photoshop 2023 + 52750385'
40 address: 0x10b3f995f base: 0x10819e000 module name: 'Adobe Photoshop 2023' symbol info: '40 Adobe Photoshop 2023 0x000000010b3f995f Adobe Photoshop 2023 + 52803935'
41 address: 0x10e59b418 base: 0x10819e000 module name: 'Adobe Photoshop 2023' symbol info: '41 Adobe Photoshop 2023 0x000000010e59b418 Adobe Photoshop 2023 + 104846360'
42 address: 0x10b3b37ad base: 0x10819e000 module name: 'Adobe Photoshop 2023' symbol info: '42 Adobe Photoshop 2023 0x000000010b3b37ad Adobe Photoshop 2023 + 52516781'
43 address: 0x10a4c4d8b base: 0x10819e000 module name: 'Adobe Photoshop 2023' symbol info: '43 Adobe Photoshop 2023 0x000000010a4c4d8b Adobe Photoshop 2023 + 36859275'
44 address: 0x10b3b15fb base: 0x10819e000 module name: 'Adobe Photoshop 2023' symbol info: '44 Adobe Photoshop 2023 0x000000010b3b15fb Adobe Photoshop 2023 + 52508155'
45 address: 0x10b2a7916 base: 0x10819e000 module name: 'Adobe Photoshop 2023' symbol info: '45 Adobe Photoshop 2023 0x000000010b2a7916 Adobe Photoshop 2023 + 51419414'
46 address: 0x10b2a8626 base: 0x10819e000 module name: 'Adobe Photoshop 2023' symbol info: '46 Adobe Photoshop 2023 0x000000010b2a8626 Adobe Photoshop 2023 + 51422758'
47 address: 0x7ff80e01803a base: 0x7ff80ddeb000 module name: 'AppKit' symbol info: '47 AppKit 0x00007ff80e01803a -[NSWindow(NSEventRouting) _handleMouseDownEvent:isDelayedEvent:] + 4283'
48 address: 0x7ff80df8daaa base: 0x7ff80ddeb000 module name: 'AppKit' symbol info: '48 AppKit 0x00007ff80df8daaa -[NSWindow(NSEventRouting) _reallySendEvent:isDelayedEvent:] + 2595'
49 address: 0x7ff80df8ce6b base: 0x7ff80ddeb000 module name: 'AppKit' symbol info: '49 AppKit 0x00007ff80df8ce6b -[NSWindow(NSEventRouting) sendEvent:] + 345'
50 address: 0x116b16a4a base: 0x116a96000 module name: 'AdobeOwl' symbol info: '50 AdobeOwl 0x0000000116b16a4a AdobeOwl + 526922'
51 address: 0x7ff80df8b1da base: 0x7ff80ddeb000 module name: 'AppKit' symbol info: '51 AppKit 0x00007ff80df8b1da -[NSApplication(NSEvent) sendEvent:] + 358'
52 address: 0x10b2b9bb6 base: 0x10819e000 module name: 'Adobe Photoshop 2023' symbol info: '52 Adobe Photoshop 2023 0x000000010b2b9bb6 Adobe Photoshop 2023 + 51493814'
53 address: 0x10b2ba946 base: 0x10819e000 module name: 'Adobe Photoshop 2023' symbol info: '53 Adobe Photoshop 2023 0x000000010b2ba946 Adobe Photoshop 2023 + 51497286'
54 address: 0x7ff80e24a009 base: 0x7ff80ddeb000 module name: 'AppKit' symbol info: '54 AppKit 0x00007ff80e24a009 -[NSApplication _handleEvent:] + 65'
55 address: 0x7ff80de1b018 base: 0x7ff80ddeb000 module name: 'AppKit' symbol info: '55 AppKit 0x00007ff80de1b018 -[NSApplication run] + 623'
56 address: 0x10b2bb482 base: 0x10819e000 module name: 'Adobe Photoshop 2023' symbol info: '56 Adobe Photoshop 2023 0x000000010b2bb482 Adobe Photoshop 2023 + 51500162'
57 address: 0x10b2bdbc1 base: 0x10819e000 module name: 'Adobe Photoshop 2023' symbol info: '57 Adobe Photoshop 2023 0x000000010b2bdbc1 Adobe Photoshop 2023 + 51510209'
58 address: 0x10b3b5a4c base: 0x10819e000 module name: 'Adobe Photoshop 2023' symbol info: '58 Adobe Photoshop 2023 0x000000010b3b5a4c Adobe Photoshop 2023 + 52525644'
59 address: 0x10e58bc0a base: 0x10819e000 module name: 'Adobe Photoshop 2023' symbol info: '59 Adobe Photoshop 2023 0x000000010e58bc0a Adobe Photoshop 2023 + 104782858'
60 address: 0x1081a15dd base: 0x10819e000 module name: 'Adobe Photoshop 2023' symbol info: '60 Adobe Photoshop 2023 0x00000001081a15dd Adobe Photoshop 2023 + 13789'
61 address: 0x7ff80a8fd310 base: 0x7ff80a8f7000 module name: 'dyld' symbol info: '61 dyld 0x00007ff80a8fd310 start + 2432'

Benny Christensen

Participant

Version 24.1 will no longer save files in any way; Save, Save As, etc.

Macbook Pro 14" M1 Max

Here is the diagnostic stack.

Photoshop Error information

Code: -1

Text: because of a program error

Message: Could not complete your request because of a program error.

Stack:

Adobe Photoshop 24.1.0 20221206.r.166 be4691b

0 address: 0x109506d0c base: 0x1041d4000 module name: 'Adobe Photoshop 2023' symbol info: '0 Adobe Photoshop 2023 0x0000000109506d3c Adobe Photoshop 2023 + 87239996'

1 address: 0x106f3efec base: 0x1041d4000 module name: 'Adobe Photoshop 2023' symbol info: '1 Adobe Photoshop 2023 0x0000000106f3efec Adobe Photoshop 2023 + 47624172'

2 address: 0x106f3f22c base: 0x1041d4000 module name: 'Adobe Photoshop 2023' symbol info: '2 Adobe Photoshop 2023 0x0000000106f3f22c Adobe Photoshop 2023 + 47624748'

3 address: 0x109d5a700 base: 0x1041d4000 module name: 'Adobe Photoshop 2023' symbol info: '3 Adobe Photoshop 2023 0x0000000109d5a700 Adobe Photoshop 2023 + 95971072'

4 address: 0x109d5a6dc base: 0x1041d4000 module name: 'Adobe Photoshop 2023' symbol info: '4 Adobe Photoshop 2023 0x0000000109d5a6dc Adobe Photoshop 2023 + 95971036'

5 address: 0x109d5a6d0 base: 0x1041d4000 module name: 'Adobe Photoshop 2023' symbol info: '5 Adobe Photoshop 2023 0x0000000109d5a6d0 Adobe Photoshop 2023 + 95971024'

6 address: 0x109d5a6c4 base: 0x1041d4000 module name: 'Adobe Photoshop 2023' symbol info: '6 Adobe Photoshop 2023 0x0000000109d5a6c4 Adobe Photoshop 2023 + 95971012'

7 address: 0x109d5a640 base: 0x1041d4000 module name: 'Adobe Photoshop 2023' symbol info: '7 Adobe Photoshop 2023 0x0000000109d5a640 Adobe Photoshop 2023 + 95970880'

8 address: 0x106f3c40c base: 0x1041d4000 module name: 'Adobe Photoshop 2023' symbol info: '8 Adobe Photoshop 2023 0x0000000106f3c40c Adobe Photoshop 2023 + 47612940'

9 address: 0x106f3a1c0 base: 0x1041d4000 module name: 'Adobe Photoshop 2023' symbol info: '9 Adobe Photoshop 2023 0x0000000106f3a1c0 Adobe Photoshop 2023 + 47604160'

10 address: 0x106f37b8c base: 0x1041d4000 module name: 'Adobe Photoshop 2023' symbol info: '10 Adobe Photoshop 2023 0x0000000106f37b8c Adobe Photoshop 2023 + 47594380'

11 address: 0x106f20954 base: 0x1041d4000 module name: 'Adobe Photoshop 2023' symbol info: '11 Adobe Photoshop 2023 0x0000000106f20954 Adobe Photoshop 2023 + 47499604'

12 address: 0x106f20aac base: 0x1041d4000 module name: 'Adobe Photoshop 2023' symbol info: '12 Adobe Photoshop 2023 0x0000000106f20aac Adobe Photoshop 2023 + 47499948'

13 address: 0x106e2a5a4 base: 0x1041d4000 module name: 'Adobe Photoshop 2023' symbol info: '13 Adobe Photoshop 2023 0x0000000106e2a5a4 Adobe Photoshop 2023 + 46491044'

14 address: 0x18e516144 base: 0x18e15f000 module name: 'AppKit' symbol info: '14 AppKit 0x000000018e516144 -[NSApplication _handleEvent:] + 60'

15 address: 0x18e18bc14 base: 0x18e15f000 module name: 'AppKit' symbol info: '15 AppKit 0x000000018e18bc14 -[NSApplication run] + 500'

16 address: 0x106e2b038 base: 0x1041d4000 module name: 'Adobe Photoshop 2023' symbol info: '16 Adobe Photoshop 2023 0x0000000106e2b038 Adobe Photoshop 2023 + 46493752'

17 address: 0x106e2d6b0 base: 0x1041d4000 module name: 'Adobe Photoshop 2023' symbol info: '17 Adobe Photoshop 2023 0x0000000106e2d6b0 Adobe Photoshop 2023 + 46503600'

18 address: 0x106f21344 base: 0x1041d4000 module name: 'Adobe Photoshop 2023' symbol info: '18 Adobe Photoshop 2023 0x0000000106f21344 Adobe Photoshop 2023 + 47502148'

19 address: 0x109cb0fdc base: 0x1041d4000 module name: 'Adobe Photoshop 2023' symbol info: '19 Adobe Photoshop 2023 0x0000000109cb0fdc Adobe Photoshop 2023 + 95277020'

20 address: 0x1041d7f34 base: 0x1041d4000 module name: 'Adobe Photoshop 2023' symbol info: '20 Adobe Photoshop 2023 0x00000001041d7f34 Adobe Photoshop 2023 + 16180'

21 address: 0x18ab37e50 base: 0x18ab32000 module name: 'dyld' symbol info: '21 dyld 0x000000018ab37e50 start + 2544'

M

Muhammad27709447kx1p

Participant

Hi,

when I use the object selection tool
this error appears:

Photoshop Error information
Code: -1
Text: because of a program error
Message: Could not complete your request because of a program error.
Stack:
Adobe Photoshop 24.1.0 20221206.r.166 be4691b
0 address: 0x00007FF6C885CE52 base: 0x00007FF6C3900000 module name: 'Photoshop.exe' symbol: xmlListWalk:-1 in n.a.
1 address: 0x00007FF6C681FD0C base: 0x00007FF6C3900000 module name: 'Photoshop.exe' symbol: ??8AssetType@ART@@QEBA_NAEBV01@@Z:-1 in n.a.
2 address: 0x00007FF6C681F269 base: 0x00007FF6C3900000 module name: 'Photoshop.exe' symbol: ??8AssetType@ART@@QEBA_NAEBV01@@Z:-1 in n.a.
3 address: 0x00007FF6C5C81B84 base: 0x00007FF6C3900000 module name: 'Photoshop.exe' symbol: ??8AssetType@ART@@QEBA_NAEBV01@@Z:-1 in n.a.
4 address: 0x00007FF6C5C816B9 base: 0x00007FF6C3900000 module name: 'Photoshop.exe' symbol: ??8AssetType@ART@@QEBA_NAEBV01@@Z:-1 in n.a.
5 address: 0x00007FF6C5C814B9 base: 0x00007FF6C3900000 module name: 'Photoshop.exe' symbol: ??8AssetType@ART@@QEBA_NAEBV01@@Z:-1 in n.a.
6 address: 0x00007FF6C5C8FBBD base: 0x00007FF6C3900000 module name: 'Photoshop.exe' symbol: ??8AssetType@ART@@QEBA_NAEBV01@@Z:-1 in n.a.
7 address: 0x00007FF6C6861975 base: 0x00007FF6C3900000 module name: 'Photoshop.exe' symbol: ??8AssetType@ART@@QEBA_NAEBV01@@Z:-1 in n.a.
8 address: 0x00007FF6C6864807 base: 0x00007FF6C3900000 module name: 'Photoshop.exe' symbol: ??8AssetType@ART@@QEBA_NAEBV01@@Z:-1 in n.a.
9 address: 0x00007FF6C686425A base: 0x00007FF6C3900000 module name: 'Photoshop.exe' symbol: ??8AssetType@ART@@QEBA_NAEBV01@@Z:-1 in n.a.
10 address: 0x00007FF6C6843B26 base: 0x00007FF6C3900000 module name: 'Photoshop.exe' symbol: ??8AssetType@ART@@QEBA_NAEBV01@@Z:-1 in n.a.
11 address: 0x00007FF6C40CA158 base: 0x00007FF6C3900000 module name: 'Photoshop.exe' symbol: ??4AIDEOutputStreamCallBacks@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
12 address: 0x00007FF6C40CA1ED base: 0x00007FF6C3900000 module name: 'Photoshop.exe' symbol: ??4AIDEOutputStreamCallBacks@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
13 address: 0x00007FF6C40BCFBF base: 0x00007FF6C3900000 module name: 'Photoshop.exe' symbol: ??4AIDEOutputStreamCallBacks@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
14 address: 0x00007FF6C40D47D1 base: 0x00007FF6C3900000 module name: 'Photoshop.exe' symbol: ??4AIDEOutputStreamCallBacks@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
15 address: 0x00007FF6C43CED76 base: 0x00007FF6C3900000 module name: 'Photoshop.exe' symbol: ?do_max_length@?$codecvt_null@_W@archive@boost@@EEBAHXZ:-1 in n.a.
16 address: 0x00007FF6C40BF916 base: 0x00007FF6C3900000 module name: 'Photoshop.exe' symbol: ??4AIDEOutputStreamCallBacks@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
17 address: 0x00007FF6C4343CB2 base: 0x00007FF6C3900000 module name: 'Photoshop.exe' symbol: ?do_max_length@?$codecvt_null@_W@archive@boost@@EEBAHXZ:-1 in n.a.
18 address: 0x00007FFA6C207614 base: 0x00007FFA6C1F0000 module name: 'KERNEL32.DLL' symbol: BaseThreadInitThunk:-1 in n.a.
19 address: 0x00007FFA6E1A26A1 base: 0x00007FFA6E150000 module name: 'ntdll.dll' symbol: RtlUserThreadStart:-1 in n.a.

H

hound10755076

Participant

Photoshop Error information
Code: -1
Text: because of a program error
Message: Could not complete your request because of a program error.
Stack:
Adobe Photoshop 24.1.0 20221206.r.166 be4691b
0 address: 0x00007FF6DA0FCE52 base: 0x00007FF6D51A0000 module name: 'Photoshop.exe' symbol: xmlListWalk:-1 in n.a.
1 address: 0x00007FF6D80BFD0C base: 0x00007FF6D51A0000 module name: 'Photoshop.exe' symbol: ??8AssetType@ART@@QEBA_NAEBV01@@Z:-1 in n.a.
2 address: 0x00007FF6D80BF269 base: 0x00007FF6D51A0000 module name: 'Photoshop.exe' symbol: ??8AssetType@ART@@QEBA_NAEBV01@@Z:-1 in n.a.
3 address: 0x00007FF6D7521B84 base: 0x00007FF6D51A0000 module name: 'Photoshop.exe' symbol: ??8AssetType@ART@@QEBA_NAEBV01@@Z:-1 in n.a.
4 address: 0x00007FF6D75216B9 base: 0x00007FF6D51A0000 module name: 'Photoshop.exe' symbol: ??8AssetType@ART@@QEBA_NAEBV01@@Z:-1 in n.a.
5 address: 0x00007FF6D75214B9 base: 0x00007FF6D51A0000 module name: 'Photoshop.exe' symbol: ??8AssetType@ART@@QEBA_NAEBV01@@Z:-1 in n.a.
6 address: 0x00007FF6D752FBBD base: 0x00007FF6D51A0000 module name: 'Photoshop.exe' symbol: ??8AssetType@ART@@QEBA_NAEBV01@@Z:-1 in n.a.
7 address: 0x00007FF6D8101975 base: 0x00007FF6D51A0000 module name: 'Photoshop.exe' symbol: ??8AssetType@ART@@QEBA_NAEBV01@@Z:-1 in n.a.
8 address: 0x00007FF6D8104807 base: 0x00007FF6D51A0000 module name: 'Photoshop.exe' symbol: ??8AssetType@ART@@QEBA_NAEBV01@@Z:-1 in n.a.
9 address: 0x00007FF6D810425A base: 0x00007FF6D51A0000 module name: 'Photoshop.exe' symbol: ??8AssetType@ART@@QEBA_NAEBV01@@Z:-1 in n.a.
10 address: 0x00007FF6D80E3B26 base: 0x00007FF6D51A0000 module name: 'Photoshop.exe' symbol: ??8AssetType@ART@@QEBA_NAEBV01@@Z:-1 in n.a.
11 address: 0x00007FF6D596A158 base: 0x00007FF6D51A0000 module name: 'Photoshop.exe' symbol: ??4AIDEOutputStreamCallBacks@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
12 address: 0x00007FF6D596A1ED base: 0x00007FF6D51A0000 module name: 'Photoshop.exe' symbol: ??4AIDEOutputStreamCallBacks@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
13 address: 0x00007FF6D595CFBF base: 0x00007FF6D51A0000 module name: 'Photoshop.exe' symbol: ??4AIDEOutputStreamCallBacks@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
14 address: 0x00007FF6D59747D1 base: 0x00007FF6D51A0000 module name: 'Photoshop.exe' symbol: ??4AIDEOutputStreamCallBacks@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
15 address: 0x00007FF6D5C6ED76 base: 0x00007FF6D51A0000 module name: 'Photoshop.exe' symbol: ?do_max_length@?$codecvt_null@_W@archive@boost@@EEBAHXZ:-1 in n.a.
16 address: 0x00007FF6D595F916 base: 0x00007FF6D51A0000 module name: 'Photoshop.exe' symbol: ??4AIDEOutputStreamCallBacks@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
17 address: 0x00007FF6D5BE3CB2 base: 0x00007FF6D51A0000 module name: 'Photoshop.exe' symbol: ?do_max_length@?$codecvt_null@_W@archive@boost@@EEBAHXZ:-1 in n.a.
18 address: 0x00007FFA04397614 base: 0x00007FFA04380000 module name: 'KERNEL32.DLL' symbol: BaseThreadInitThunk:-1 in n.a.
19 address: 0x00007FFA04F626A1 base: 0x00007FFA04F10000 module name: 'ntdll.dll' symbol: RtlUserThreadStart:-1 in n.a.

R

romain276738803pmq

Participant

While trying to open a psd

Photoshop Error information
Code: -1
Text: because of a program error
Message: Could not complete your request because of a program error.
Stack:
Adobe Photoshop 24.1.0 20221206.r.166 be4691b
0 address: 0x00007FF644E5CE52 base: 0x00007FF63FF00000 module name: 'Photoshop.exe' symbol: xmlListWalk:-1 in n.a.
1 address: 0x00007FF642E1FD0C base: 0x00007FF63FF00000 module name: 'Photoshop.exe' symbol: ??8AssetType@ART@@QEBA_NAEBV01@@Z:-1 in n.a.
2 address: 0x00007FF642E1F269 base: 0x00007FF63FF00000 module name: 'Photoshop.exe' symbol: ??8AssetType@ART@@QEBA_NAEBV01@@Z:-1 in n.a.
3 address: 0x00007FF642281B84 base: 0x00007FF63FF00000 module name: 'Photoshop.exe' symbol: ??8AssetType@ART@@QEBA_NAEBV01@@Z:-1 in n.a.
4 address: 0x00007FF6422816B9 base: 0x00007FF63FF00000 module name: 'Photoshop.exe' symbol: ??8AssetType@ART@@QEBA_NAEBV01@@Z:-1 in n.a.
5 address: 0x00007FF6422814B9 base: 0x00007FF63FF00000 module name: 'Photoshop.exe' symbol: ??8AssetType@ART@@QEBA_NAEBV01@@Z:-1 in n.a.
6 address: 0x00007FF64228FBBD base: 0x00007FF63FF00000 module name: 'Photoshop.exe' symbol: ??8AssetType@ART@@QEBA_NAEBV01@@Z:-1 in n.a.
7 address: 0x00007FF642E61975 base: 0x00007FF63FF00000 module name: 'Photoshop.exe' symbol: ??8AssetType@ART@@QEBA_NAEBV01@@Z:-1 in n.a.
8 address: 0x00007FF642E64807 base: 0x00007FF63FF00000 module name: 'Photoshop.exe' symbol: ??8AssetType@ART@@QEBA_NAEBV01@@Z:-1 in n.a.
9 address: 0x00007FF642E6425A base: 0x00007FF63FF00000 module name: 'Photoshop.exe' symbol: ??8AssetType@ART@@QEBA_NAEBV01@@Z:-1 in n.a.
10 address: 0x00007FF642E43B26 base: 0x00007FF63FF00000 module name: 'Photoshop.exe' symbol: ??8AssetType@ART@@QEBA_NAEBV01@@Z:-1 in n.a.
11 address: 0x00007FF6406CA158 base: 0x00007FF63FF00000 module name: 'Photoshop.exe' symbol: ??4AIDEOutputStreamCallBacks@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
12 address: 0x00007FF6406CA1ED base: 0x00007FF63FF00000 module name: 'Photoshop.exe' symbol: ??4AIDEOutputStreamCallBacks@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
13 address: 0x00007FF6406BCFBF base: 0x00007FF63FF00000 module name: 'Photoshop.exe' symbol: ??4AIDEOutputStreamCallBacks@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
14 address: 0x00007FF6406D47D1 base: 0x00007FF63FF00000 module name: 'Photoshop.exe' symbol: ??4AIDEOutputStreamCallBacks@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
15 address: 0x00007FF6409CED76 base: 0x00007FF63FF00000 module name: 'Photoshop.exe' symbol: ?do_max_length@?$codecvt_null@_W@archive@boost@@EEBAHXZ:-1 in n.a.
16 address: 0x00007FF6406BF916 base: 0x00007FF63FF00000 module name: 'Photoshop.exe' symbol: ??4AIDEOutputStreamCallBacks@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
17 address: 0x00007FF640943CB2 base: 0x00007FF63FF00000 module name: 'Photoshop.exe' symbol: ?do_max_length@?$codecvt_null@_W@archive@boost@@EEBAHXZ:-1 in n.a.
18 address: 0x00007FFF91857614 base: 0x00007FFF91840000 module name: 'KERNEL32.DLL' symbol: BaseThreadInitThunk:-1 in n.a.
19 address: 0x00007FFF924C26A1 base: 0x00007FFF92470000 module name: 'ntdll.dll' symbol: RtlUserThreadStart:-1 in n.a.

eranb1906213

Participant

Hi, I'm getting a really random bug.

First, Photoshop fails to start complaining it doesn't have enough RAM (it definitely does).

Then, if I select everything, then try to drag the selection with the rectangular marquee tool selected, I get a generic error.

Here's the data:

Photoshop Error information
Code: -1
Text: because of a program error
Message: Could not complete your request because of a program error.
Stack:
Adobe Photoshop 24.1.0 20221206.r.166 be4691b
0 address: 0x00007FF66FB6CE52 base: 0x00007FF66AC10000 module name: 'Photoshop.exe' symbol: xmlListWalk:-1 in n.a.
1 address: 0x00007FF66DB2FD0C base: 0x00007FF66AC10000 module name: 'Photoshop.exe' symbol: ??8AssetType@ART@@QEBA_NAEBV01@@Z:-1 in n.a.
2 address: 0x00007FF66DB2F269 base: 0x00007FF66AC10000 module name: 'Photoshop.exe' symbol: ??8AssetType@ART@@QEBA_NAEBV01@@Z:-1 in n.a.
3 address: 0x00007FF66DB31185 base: 0x00007FF66AC10000 module name: 'Photoshop.exe' symbol: ??8AssetType@ART@@QEBA_NAEBV01@@Z:-1 in n.a.
4 address: 0x00007FF66C4C329E base: 0x00007FF66AC10000 module name: 'Photoshop.exe' symbol: xmlFreeRMutex:-1 in n.a.
5 address: 0x00007FF66DB31219 base: 0x00007FF66AC10000 module name: 'Photoshop.exe' symbol: ??8AssetType@ART@@QEBA_NAEBV01@@Z:-1 in n.a.
6 address: 0x00007FF66DB2FF90 base: 0x00007FF66AC10000 module name: 'Photoshop.exe' symbol: ??8AssetType@ART@@QEBA_NAEBV01@@Z:-1 in n.a.
7 address: 0x00007FF66DBCBBDC base: 0x00007FF66AC10000 module name: 'Photoshop.exe' symbol: ??8AssetType@ART@@QEBA_NAEBV01@@Z:-1 in n.a.
8 address: 0x00007FF66C9C7542 base: 0x00007FF66AC10000 module name: 'Photoshop.exe' symbol: xmlFreeRMutex:-1 in n.a.
9 address: 0x00007FF66B9D289E base: 0x00007FF66AC10000 module name: 'Photoshop.exe' symbol: ?do_max_length@?$codecvt_null@_W@archive@boost@@EEBAHXZ:-1 in n.a.
10 address: 0x00007FF66B9D273E base: 0x00007FF66AC10000 module name: 'Photoshop.exe' symbol: ?do_max_length@?$codecvt_null@_W@archive@boost@@EEBAHXZ:-1 in n.a.
11 address: 0x00007FF66B9EC566 base: 0x00007FF66AC10000 module name: 'Photoshop.exe' symbol: ?do_max_length@?$codecvt_null@_W@archive@boost@@EEBAHXZ:-1 in n.a.
12 address: 0x00007FF66B9DC8D8 base: 0x00007FF66AC10000 module name: 'Photoshop.exe' symbol: ?do_max_length@?$codecvt_null@_W@archive@boost@@EEBAHXZ:-1 in n.a.
13 address: 0x00007FF66B7198AC base: 0x00007FF66AC10000 module name: 'Photoshop.exe' symbol: ?do_max_length@?$codecvt_null@_W@archive@boost@@EEBAHXZ:-1 in n.a.
14 address: 0x00007FF66BA044D2 base: 0x00007FF66AC10000 module name: 'Photoshop.exe' symbol: ?do_max_length@?$codecvt_null@_W@archive@boost@@EEBAHXZ:-1 in n.a.
15 address: 0x00007FF66DB7E93C base: 0x00007FF66AC10000 module name: 'Photoshop.exe' symbol: ??8AssetType@ART@@QEBA_NAEBV01@@Z:-1 in n.a.
16 address: 0x00007FF66DB7E88B base: 0x00007FF66AC10000 module name: 'Photoshop.exe' symbol: ??8AssetType@ART@@QEBA_NAEBV01@@Z:-1 in n.a.
17 address: 0x00007FF66DB7E88B base: 0x00007FF66AC10000 module name: 'Photoshop.exe' symbol: ??8AssetType@ART@@QEBA_NAEBV01@@Z:-1 in n.a.
18 address: 0x00007FF66DB7E88B base: 0x00007FF66AC10000 module name: 'Photoshop.exe' symbol: ??8AssetType@ART@@QEBA_NAEBV01@@Z:-1 in n.a.
19 address: 0x00007FF66DB7E88B base: 0x00007FF66AC10000 module name: 'Photoshop.exe' symbol: ??8AssetType@ART@@QEBA_NAEBV01@@Z:-1 in n.a.
20 address: 0x00007FF66DB7E88B base: 0x00007FF66AC10000 module name: 'Photoshop.exe' symbol: ??8AssetType@ART@@QEBA_NAEBV01@@Z:-1 in n.a.
21 address: 0x00007FF66DB7E88B base: 0x00007FF66AC10000 module name: 'Photoshop.exe' symbol: ??8AssetType@ART@@QEBA_NAEBV01@@Z:-1 in n.a.
22 address: 0x00007FF66DB7E88B base: 0x00007FF66AC10000 module name: 'Photoshop.exe' symbol: ??8AssetType@ART@@QEBA_NAEBV01@@Z:-1 in n.a.
23 address: 0x00007FF66CA1A071 base: 0x00007FF66AC10000 module name: 'Photoshop.exe' symbol: ??8AssetType@ART@@QEBA_NAEBV01@@Z:-1 in n.a.
24 address: 0x00007FF66C57C076 base: 0x00007FF66AC10000 module name: 'Photoshop.exe' symbol: xmlFreeRMutex:-1 in n.a.
25 address: 0x00007FF66B3E0A5D base: 0x00007FF66AC10000 module name: 'Photoshop.exe' symbol: ??4AIDEOutputStreamCallBacks@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
26 address: 0x00007FF66B699607 base: 0x00007FF66AC10000 module name: 'Photoshop.exe' symbol: ?do_max_length@?$codecvt_null@_W@archive@boost@@EEBAHXZ:-1 in n.a.
27 address: 0x00007FF66B3D720D base: 0x00007FF66AC10000 module name: 'Photoshop.exe' symbol: ??4AIDEOutputStreamCallBacks@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
28 address: 0x00007FF66B3D840A base: 0x00007FF66AC10000 module name: 'Photoshop.exe' symbol: ??4AIDEOutputStreamCallBacks@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
29 address: 0x00007FF66B3D2E19 base: 0x00007FF66AC10000 module name: 'Photoshop.exe' symbol: ??4AIDEOutputStreamCallBacks@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
30 address: 0x00007FF66B40EC4D base: 0x00007FF66AC10000 module name: 'Photoshop.exe' symbol: ??4AIDEOutputStreamCallBacks@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
31 address: 0x00007FF66B40D720 base: 0x00007FF66AC10000 module name: 'Photoshop.exe' symbol: ??4AIDEOutputStreamCallBacks@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
32 address: 0x00007FF66B40BC34 base: 0x00007FF66AC10000 module name: 'Photoshop.exe' symbol: ??4AIDEOutputStreamCallBacks@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
33 address: 0x00007FFA8704E858 base: 0x00007FFA87040000 module name: 'USER32.dll' symbol: CallWindowProcW:-1 in n.a.
34 address: 0x00007FFA8704E4EE base: 0x00007FFA87040000 module name: 'USER32.dll' symbol: CallWindowProcW:-1 in n.a.
35 address: 0x00007FF66B3E299E base: 0x00007FF66AC10000 module name: 'Photoshop.exe' symbol: ??4AIDEOutputStreamCallBacks@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
36 address: 0x00007FFA8704E858 base: 0x00007FFA87040000 module name: 'USER32.dll' symbol: CallWindowProcW:-1 in n.a.
37 address: 0x00007FFA8704E299 base: 0x00007FFA87040000 module name: 'USER32.dll' symbol: DispatchMessageW:-1 in n.a.
38 address: 0x00007FF66B3CD8A1 base: 0x00007FF66AC10000 module name: 'Photoshop.exe' symbol: ??4AIDEOutputStreamCallBacks@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
39 address: 0x00007FF66B3E47D1 base: 0x00007FF66AC10000 module name: 'Photoshop.exe' symbol: ??4AIDEOutputStreamCallBacks@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.

Thank you!

C

christinabalt

Participant

Photoshop Error information
Code: -1
Text: because of a program error
Message: Could not complete your request because of a program error.
Stack:
Adobe Photoshop 24.1.0 20221206.r.166 be4691b
0 address: 0x00007FF7C1BACE52 base: 0x00007FF7BCC50000 module name: 'Photoshop.exe' symbol: xmlListWalk:-1 in n.a.
1 address: 0x00007FF7BFB6FD0C base: 0x00007FF7BCC50000 module name: 'Photoshop.exe' symbol: ??8AssetType@ART@@QEBA_NAEBV01@@Z:-1 in n.a.
2 address: 0x00007FF7BFB6F269 base: 0x00007FF7BCC50000 module name: 'Photoshop.exe' symbol: ??8AssetType@ART@@QEBA_NAEBV01@@Z:-1 in n.a.
3 address: 0x00007FF7BEFD1B84 base: 0x00007FF7BCC50000 module name: 'Photoshop.exe' symbol: ??8AssetType@ART@@QEBA_NAEBV01@@Z:-1 in n.a.
4 address: 0x00007FF7BEFD16B9 base: 0x00007FF7BCC50000 module name: 'Photoshop.exe' symbol: ??8AssetType@ART@@QEBA_NAEBV01@@Z:-1 in n.a.
5 address: 0x00007FF7BEFD14B9 base: 0x00007FF7BCC50000 module name: 'Photoshop.exe' symbol: ??8AssetType@ART@@QEBA_NAEBV01@@Z:-1 in n.a.
6 address: 0x00007FF7BEFDFBBD base: 0x00007FF7BCC50000 module name: 'Photoshop.exe' symbol: ??8AssetType@ART@@QEBA_NAEBV01@@Z:-1 in n.a.
7 address: 0x00007FF7BFBB1975 base: 0x00007FF7BCC50000 module name: 'Photoshop.exe' symbol: ??8AssetType@ART@@QEBA_NAEBV01@@Z:-1 in n.a.
8 address: 0x00007FF7BFBB4807 base: 0x00007FF7BCC50000 module name: 'Photoshop.exe' symbol: ??8AssetType@ART@@QEBA_NAEBV01@@Z:-1 in n.a.
9 address: 0x00007FF7BFBB425A base: 0x00007FF7BCC50000 module name: 'Photoshop.exe' symbol: ??8AssetType@ART@@QEBA_NAEBV01@@Z:-1 in n.a.
10 address: 0x00007FF7BFB93B26 base: 0x00007FF7BCC50000 module name: 'Photoshop.exe' symbol: ??8AssetType@ART@@QEBA_NAEBV01@@Z:-1 in n.a.
11 address: 0x00007FF7BD41A158 base: 0x00007FF7BCC50000 module name: 'Photoshop.exe' symbol: ??4AIDEOutputStreamCallBacks@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
12 address: 0x00007FF7BD41A1ED base: 0x00007FF7BCC50000 module name: 'Photoshop.exe' symbol: ??4AIDEOutputStreamCallBacks@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
13 address: 0x00007FF7BD40CFBF base: 0x00007FF7BCC50000 module name: 'Photoshop.exe' symbol: ??4AIDEOutputStreamCallBacks@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
14 address: 0x00007FF7BD4247D1 base: 0x00007FF7BCC50000 module name: 'Photoshop.exe' symbol: ??4AIDEOutputStreamCallBacks@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
15 address: 0x00007FF7BD71ED76 base: 0x00007FF7BCC50000 module name: 'Photoshop.exe' symbol: ?do_max_length@?$codecvt_null@_W@archive@boost@@EEBAHXZ:-1 in n.a.
16 address: 0x00007FF7BD40F916 base: 0x00007FF7BCC50000 module name: 'Photoshop.exe' symbol: ??4AIDEOutputStreamCallBacks@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
17 address: 0x00007FF7BD693CB2 base: 0x00007FF7BCC50000 module name: 'Photoshop.exe' symbol: ?do_max_length@?$codecvt_null@_W@archive@boost@@EEBAHXZ:-1 in n.a.
18 address: 0x00007FF877547034 base: 0x00007FF877530000 module name: 'KERNEL32.DLL' symbol: BaseThreadInitThunk:-1 in n.a.
19 address: 0x00007FF8776C2651 base: 0x00007FF877670000 module name: 'ntdll.dll' symbol: RtlUserThreadStart:-1 in n.a.

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