Frustrated by Program Errors in Photoshop? We can help! First, try the troubleshooting suggestions listed in the Program Errors when opening or saving files Next, if after following the steps above and you're still encountering Program Errors: Follow the instructions to install the Program Error Diagnostic Plugin Open Photoshop and enable the Photoshop User Diagnostics option provided in the Plugins menu Reproduce the Program Error, then click OK to dismiss the Program Error dialog (This then copies the detailed error text to your clipboard) Click the blue Reply button on this post and paste the Program Error clipboard contents into this community thread Doing this will assist our Engineering team's investigations so these Program Errors can be resolved.

Pete.Green

Question

Program Error Diagnostic Plugin feedback

Forum|Forum|5 years ago
January 29, 2021
910 replies
247993 views

Frustrated by Program Errors in Photoshop? We can help!

First, try the troubleshooting suggestions listed in the Program Errors when opening or saving files

Next, if after following the steps above and you're still encountering Program Errors:

Follow the instructions to install the Program Error Diagnostic Plugin
Open Photoshop and enable the Photoshop User Diagnostics option provided in the Plugins menu
Reproduce the Program Error, then click OK to dismiss the Program Error dialog (This then copies the detailed error text to your clipboard)
Click the blue Reply button on this post and paste the Program Error clipboard contents into this community thread

Doing this will assist our Engineering team's investigations so these Program Errors can be resolved.

This topic has been closed for replies.

Show previous replies

G

Günther15A8

Participant

Photoshop Error information

Code: -1

Text: weil ein Programmfehler aufgetreten ist

Message: Der Vorgang konnte nicht ausgeführt werden, weil ein Programmfehler aufgetreten ist.

Stack:

Adobe Photoshop 22.5.1 20210907.r.441 de74e1a

0 address: 0x00007FF7554D5E02 base: 0x00007FF750F40000 module name: 'Photoshop.exe' symbol: xmlListWalk:-1 in n.a.

1 address: 0x00007FF753985D44 base: 0x00007FF750F40000 module name: 'Photoshop.exe' symbol: ??4PaletteInfo@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.

2 address: 0x00007FF7539852A9 base: 0x00007FF750F40000 module name: 'Photoshop.exe' symbol: ??4PaletteInfo@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.

3 address: 0x00007FF752DE00B4 base: 0x00007FF750F40000 module name: 'Photoshop.exe' symbol: ??4PaletteInfo@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.

4 address: 0x00007FF752DDFCF1 base: 0x00007FF750F40000 module name: 'Photoshop.exe' symbol: ??4PaletteInfo@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.

5 address: 0x00007FF752DDFF11 base: 0x00007FF750F40000 module name: 'Photoshop.exe' symbol: ??4PaletteInfo@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.

6 address: 0x00007FF752DDFD11 base: 0x00007FF750F40000 module name: 'Photoshop.exe' symbol: ??4PaletteInfo@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.

7 address: 0x00007FF752DEC33D base: 0x00007FF750F40000 module name: 'Photoshop.exe' symbol: ??4PaletteInfo@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.

8 address: 0x00007FF7539C8C25 base: 0x00007FF750F40000 module name: 'Photoshop.exe' symbol: ??4PaletteInfo@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.

9 address: 0x00007FF7539CB6F8 base: 0x00007FF750F40000 module name: 'Photoshop.exe' symbol: ??4PaletteInfo@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.

10 address: 0x00007FF7539CB13B base: 0x00007FF750F40000 module name: 'Photoshop.exe' symbol: ??4PaletteInfo@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.

11 address: 0x00007FF7539A5059 base: 0x00007FF750F40000 module name: 'Photoshop.exe' symbol: ??4PaletteInfo@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.

12 address: 0x00007FF751426F39 base: 0x00007FF750F40000 module name: 'Photoshop.exe' symbol: ??4AIDELayerSize@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.

13 address: 0x00007FF751426FD6 base: 0x00007FF750F40000 module name: 'Photoshop.exe' symbol: ??4AIDELayerSize@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.

14 address: 0x00007FF75141A828 base: 0x00007FF750F40000 module name: 'Photoshop.exe' symbol: ??4AIDELayerSize@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.

15 address: 0x00007FF7514312C1 base: 0x00007FF750F40000 module name: 'Photoshop.exe' symbol: ??4AIDELayerSize@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.

16 address: 0x00007FF7516BA155 base: 0x00007FF750F40000 module name: 'Photoshop.exe' symbol: ?do_max_length@?$codecvt_null@_W@archive@boost@@EEBAHXZ:-1 in n.a.

17 address: 0x00007FF75141CF1B base: 0x00007FF750F40000 module name: 'Photoshop.exe' symbol: ??4AIDELayerSize@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.

18 address: 0x00007FF75167A602 base: 0x00007FF750F40000 module name: 'Photoshop.exe' symbol: ?do_max_length@?$codecvt_null@_W@archive@boost@@EEBAHXZ:-1 in n.a.

19 address: 0x00007FFBD02C7034 base: 0x00007FFBD02B0000 module name: 'KERNEL32.DLL' symbol: BaseThreadInitThunk:-1 in n.a.

20 address: 0x00007FFBD0402651 base: 0x00007FFBD03B0000 module name: 'ntdll.dll' symbol: RtlUserThreadStart:-1 in n.a.

진

진희5E8E

Participant

Photoshop Error information
Code: -1
Text: 프로그램 오류로 인하여
Message: 프로그램 오류로 인하여 요청한 사항을 완료할 수 없습니다.
Stack:
Adobe Photoshop 22.5.1 20210907.r.441 de74e1a
0 address: 0x00007FF714345E02 base: 0x00007FF70FDB0000 module name: 'Photoshop.exe' symbol: xmlListWalk:-1 in n.a.
1 address: 0x00007FF7127F5D44 base: 0x00007FF70FDB0000 module name: 'Photoshop.exe' symbol: ??4PaletteInfo@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
2 address: 0x00007FF7127F52A9 base: 0x00007FF70FDB0000 module name: 'Photoshop.exe' symbol: ??4PaletteInfo@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
3 address: 0x00007FF711C500B4 base: 0x00007FF70FDB0000 module name: 'Photoshop.exe' symbol: ??4PaletteInfo@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
4 address: 0x00007FF711C4FCF1 base: 0x00007FF70FDB0000 module name: 'Photoshop.exe' symbol: ??4PaletteInfo@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
5 address: 0x00007FF711C4FF11 base: 0x00007FF70FDB0000 module name: 'Photoshop.exe' symbol: ??4PaletteInfo@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
6 address: 0x00007FF711C4FD11 base: 0x00007FF70FDB0000 module name: 'Photoshop.exe' symbol: ??4PaletteInfo@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
7 address: 0x00007FF711C5C33D base: 0x00007FF70FDB0000 module name: 'Photoshop.exe' symbol: ??4PaletteInfo@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
8 address: 0x00007FF712838C25 base: 0x00007FF70FDB0000 module name: 'Photoshop.exe' symbol: ??4PaletteInfo@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
9 address: 0x00007FF71283B6F8 base: 0x00007FF70FDB0000 module name: 'Photoshop.exe' symbol: ??4PaletteInfo@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
10 address: 0x00007FF71283B13B base: 0x00007FF70FDB0000 module name: 'Photoshop.exe' symbol: ??4PaletteInfo@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
11 address: 0x00007FF712815059 base: 0x00007FF70FDB0000 module name: 'Photoshop.exe' symbol: ??4PaletteInfo@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
12 address: 0x00007FF710296F39 base: 0x00007FF70FDB0000 module name: 'Photoshop.exe' symbol: ??4AIDELayerSize@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
13 address: 0x00007FF710296FD6 base: 0x00007FF70FDB0000 module name: 'Photoshop.exe' symbol: ??4AIDELayerSize@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
14 address: 0x00007FF71028A828 base: 0x00007FF70FDB0000 module name: 'Photoshop.exe' symbol: ??4AIDELayerSize@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
15 address: 0x00007FF7102A12C1 base: 0x00007FF70FDB0000 module name: 'Photoshop.exe' symbol: ??4AIDELayerSize@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
16 address: 0x00007FF71052A155 base: 0x00007FF70FDB0000 module name: 'Photoshop.exe' symbol: ?do_max_length@?$codecvt_null@_W@archive@boost@@EEBAHXZ:-1 in n.a.
17 address: 0x00007FF71028CF1B base: 0x00007FF70FDB0000 module name: 'Photoshop.exe' symbol: ??4AIDELayerSize@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
18 address: 0x00007FF7104EA602 base: 0x00007FF70FDB0000 module name: 'Photoshop.exe' symbol: ?do_max_length@?$codecvt_null@_W@archive@boost@@EEBAHXZ:-1 in n.a.
19 address: 0x00007FFD630F7034 base: 0x00007FFD630E0000 module name: 'KERNEL32.DLL' symbol: BaseThreadInitThunk:-1 in n.a.
20 address: 0x00007FFD63B42651 base: 0x00007FFD63AF0000 module name: 'ntdll.dll' symbol: RtlUserThreadStart:-1 in n.a.

I use to 'PortraitPro studio 21' plug-in.

This program is filter plug-in. open the other progam(PortraitPro studio 21) and save result for photoshop layer.

But can't save, can't apply filter

Help me please this error

Mohit Goyal

Community Manager

@진희5E8E Hi there,

Thanks for sharing the logs. When you save the file from Portrait pro 21, do you save it in PSD format? And you are unable to open that file in Photoshop and getting program error? If this is your workflow, could you please share that PSD file with us via private message?

If I am not right, please share your step by step workflow from Portriat Pro to Photoshop?

Thanks,

Mohit

진

진희5E8E

Participant

Format is JPG file.

workflow step

1. bring jpg file in photoshop.

2. filter - Anthropics - PortraitPro (I intalled plug-in)

3. popup the 'portrait' program, using filter

4. 'portrait' program save, and then close program then result appear photoshop layer.

But popup this error... i can't use this paid program...

D

defaultop8mm5924uga

Participant

Photoshop Error information
Code: -1
Text: because of a program error
Message: Could not complete your request because of a program error.
Stack:
Adobe Photoshop 22.4.3 20210708.r.317 bb896cc
0 address: 0x00007FF6EB4B93FB base: 0x00007FF6E7410000 module name: 'Photoshop.exe' symbol: xmlListWalk:-1 in n.a.
1 address: 0x00007FF6E9BB3A64 base: 0x00007FF6E7410000 module name: 'Photoshop.exe' symbol: ??4PaletteInfo@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
2 address: 0x00007FF6E9BB2FC9 base: 0x00007FF6E7410000 module name: 'Photoshop.exe' symbol: ??4PaletteInfo@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
3 address: 0x00007FF6E9BB4F4A base: 0x00007FF6E7410000 module name: 'Photoshop.exe' symbol: ??4PaletteInfo@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
4 address: 0x00007FF6E874BF7E base: 0x00007FF6E7410000 module name: 'Photoshop.exe' symbol: xmlFreeRMutex:-1 in n.a.
5 address: 0x00007FF6E9BB4FA9 base: 0x00007FF6E7410000 module name: 'Photoshop.exe' symbol: ??4PaletteInfo@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
6 address: 0x00007FF6E9BB3CC0 base: 0x00007FF6E7410000 module name: 'Photoshop.exe' symbol: ??4PaletteInfo@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
7 address: 0x00007FF6E7B6892E base: 0x00007FF6E7410000 module name: 'Photoshop.exe' symbol: ?do_max_length@?$codecvt_null@_W@archive@boost@@EEBAHXZ:-1 in n.a.
8 address: 0x00007FF6E9C12C3A base: 0x00007FF6E7410000 module name: 'Photoshop.exe' symbol: ??4PaletteInfo@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
9 address: 0x00007FF6E787E484 base: 0x00007FF6E7410000 module name: 'Photoshop.exe' symbol: ??4AIDEOutputStreamCallBacks@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
10 address: 0x00007FF6E7AD69BA base: 0x00007FF6E7410000 module name: 'Photoshop.exe' symbol: ?do_max_length@?$codecvt_null@_W@archive@boost@@EEBAHXZ:-1 in n.a.
11 address: 0x00007FF6E787061A base: 0x00007FF6E7410000 module name: 'Photoshop.exe' symbol: ??4AIDEOutputStreamCallBacks@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
12 address: 0x00007FF6E788597C base: 0x00007FF6E7410000 module name: 'Photoshop.exe' symbol: ??4AIDEOutputStreamCallBacks@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
13 address: 0x00007FF6E7AFA56E base: 0x00007FF6E7410000 module name: 'Photoshop.exe' symbol: ?do_max_length@?$codecvt_null@_W@archive@boost@@EEBAHXZ:-1 in n.a.
14 address: 0x00007FF6E787233B base: 0x00007FF6E7410000 module name: 'Photoshop.exe' symbol: ??4AIDEOutputStreamCallBacks@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
15 address: 0x00007FF6E7ABDAB2 base: 0x00007FF6E7410000 module name: 'Photoshop.exe' symbol: ?do_max_length@?$codecvt_null@_W@archive@boost@@EEBAHXZ:-1 in n.a.
16 address: 0x00007FFECBEA7034 base: 0x00007FFECBE90000 module name: 'KERNEL32.DLL' symbol: BaseThreadInitThunk:-1 in n.a.
17 address: 0x00007FFECD7A2651 base: 0x00007FFECD750000 module name: 'ntdll.dll' symbol: RtlUserThreadStart:-1 in n.a.

C

Carl Weese

Inspiring

Yesterday I updated my 2014 MacBook Pro to Big Sur 11.6. It seemed to go well until I tried to make a test print from Photoshop (updated four days ago to v 22.5.1). I'm getting a program error message when I try to send a file to my Epson P900. I'm not getting errors on opening or closing files. I did the step of giving PS full disc access in the privacy prefs but it didn't help.--Carl

C

Carl Weese

Inspiring

I followed the instructions to run the diagnostics plug-in and got this in the clipboard:

Photoshop Error information

Code: -30870

Text: because of a program error

Message: Could not print “PDI Test Image.jpg” because of a program error.

Stack:

Adobe Photoshop 22.5.1 20210907.r.441 de74e1a

0 address: 0x113c4c87d base: 0x10ec6c000 module name: 'Adobe Photoshop 2021' symbol info: '0 Adobe Photoshop 2021 0x0000000113c4c8b9 Adobe Photoshop 2021 + 83757241'

1 address: 0x1117afd94 base: 0x10ec6c000 module name: 'Adobe Photoshop 2021' symbol info: '1 Adobe Photoshop 2021 0x00000001117afd94 Adobe Photoshop 2021 + 45366676'

2 address: 0x1117affe1 base: 0x10ec6c000 module name: 'Adobe Photoshop 2021' symbol info: '2 Adobe Photoshop 2021 0x00000001117affe1 Adobe Photoshop 2021 + 45367265'

3 address: 0x1117ae0f5 base: 0x10ec6c000 module name: 'Adobe Photoshop 2021' symbol info: '3 Adobe Photoshop 2021 0x00000001117ae0f5 Adobe Photoshop 2021 + 45359349'

4 address: 0x10f77e15d base: 0x10ec6c000 module name: 'Adobe Photoshop 2021' symbol info: '4 Adobe Photoshop 2021 0x000000010f77e15d Adobe Photoshop 2021 + 11608413'

5 address: 0x10f77d921 base: 0x10ec6c000 module name: 'Adobe Photoshop 2021' symbol info: '5 Adobe Photoshop 2021 0x000000010f77d921 Adobe Photoshop 2021 + 11606305'

6 address: 0x1113acd49 base: 0x10ec6c000 module name: 'Adobe Photoshop 2021' symbol info: '6 Adobe Photoshop 2021 0x00000001113acd49 Adobe Photoshop 2021 + 41160009'

7 address: 0x1116e829a base: 0x10ec6c000 module name: 'Adobe Photoshop 2021' symbol info: '7 Adobe Photoshop 2021 0x00000001116e829a Adobe Photoshop 2021 + 44548762'

8 address: 0x1116d7bab base: 0x10ec6c000 module name: 'Adobe Photoshop 2021' symbol info: '8 Adobe Photoshop 2021 0x00000001116d7bab Adobe Photoshop 2021 + 44481451'

9 address: 0x1117a84f1 base: 0x10ec6c000 module name: 'Adobe Photoshop 2021' symbol info: '9 Adobe Photoshop 2021 0x00000001117a84f1 Adobe Photoshop 2021 + 45335793'

10 address: 0x1117933b8 base: 0x10ec6c000 module name: 'Adobe Photoshop 2021' symbol info: '10 Adobe Photoshop 2021 0x00000001117933b8 Adobe Photoshop 2021 + 45249464'

11 address: 0x1117934c4 base: 0x10ec6c000 module name: 'Adobe Photoshop 2021' symbol info: '11 Adobe Photoshop 2021 0x00000001117934c4 Adobe Photoshop 2021 + 45249732'

12 address: 0x11169343f base: 0x10ec6c000 module name: 'Adobe Photoshop 2021' symbol info: '12 Adobe Photoshop 2021 0x000000011169343f Adobe Photoshop 2021 + 44201023'

13 address: 0x151123fa5 base: 0x151086000 module name: 'Spaces' symbol info: '13 Spaces 0x0000000151123fa5 _Z20PG_SendEventOverrideP11objc_objectP13objc_selectorP7NSEvent + 261'

14 address: 0x7fff23258be1 base: 0x7fff22db9000 module name: 'AppKit' symbol info: '14 AppKit 0x00007fff23258be1 -[NSApplication _handleEvent:] + 65'

15 address: 0x7fff22de8c8e base: 0x7fff22db9000 module name: 'AppKit' symbol info: '15 AppKit 0x00007fff22de8c8e -[NSApplication run] + 623'

16 address: 0x111693f12 base: 0x10ec6c000 module name: 'Adobe Photoshop 2021' symbol info: '16 Adobe Photoshop 2021 0x0000000111693f12 Adobe Photoshop 2021 + 44203794'

17 address: 0x1116963e0 base: 0x10ec6c000 module name: 'Adobe Photoshop 2021' symbol info: '17 Adobe Photoshop 2021 0x00000001116963e0 Adobe Photoshop 2021 + 44213216'

18 address: 0x111793c8c base: 0x10ec6c000 module name: 'Adobe Photoshop 2021' symbol info: '18 Adobe Photoshop 2021 0x0000000111793c8c Adobe Photoshop 2021 + 45251724'

19 address: 0x11430a288 base: 0x10ec6c000 module name: 'Adobe Photoshop 2021' symbol info: '19 Adobe Photoshop 2021 0x000000011430a288 Adobe Photoshop 2021 + 90825352'

20 address: 0x10ec6ec89 base: 0x10ec6c000 module name: 'Adobe Photoshop 2021' symbol info: '20 Adobe Photoshop 2021 0x000000010ec6ec89 Adobe Photoshop 2021 + 11401'

21 address: 0x7fff20514f3d base: 0x7fff204ff000 module name: 'libdyld.dylib' symbol info: '21 libdyld.dylib 0x00007fff20514f3d start + 1'

T

tinan77297564

Participant

Photoshop Error information

Code: -1

Text: weil ein Programmfehler aufgetreten ist

Message: Der Vorgang konnte nicht ausgeführt werden, weil ein Programmfehler aufgetreten ist.

Stack:

Adobe Photoshop 22.5.1 20210907.r.441 de74e1a

0 address: 0x110e2a87d base: 0x10be4a000 module name: 'Adobe Photoshop 2021' symbol info: '0 Adobe Photoshop 2021 0x0000000110e2a8b9 Adobe Photoshop 2021 + 83757241'

1 address: 0x10e98dd94 base: 0x10be4a000 module name: 'Adobe Photoshop 2021' symbol info: '1 Adobe Photoshop 2021 0x000000010e98dd94 Adobe Photoshop 2021 + 45366676'

2 address: 0x10e98dfe1 base: 0x10be4a000 module name: 'Adobe Photoshop 2021' symbol info: '2 Adobe Photoshop 2021 0x000000010e98dfe1 Adobe Photoshop 2021 + 45367265'

3 address: 0x11159ef53 base: 0x10be4a000 module name: 'Adobe Photoshop 2021' symbol info: '3 Adobe Photoshop 2021 0x000000011159ef53 Adobe Photoshop 2021 + 91574099'

4 address: 0x11159ef29 base: 0x10be4a000 module name: 'Adobe Photoshop 2021' symbol info: '4 Adobe Photoshop 2021 0x000000011159ef29 Adobe Photoshop 2021 + 91574057'

5 address: 0x11159ef19 base: 0x10be4a000 module name: 'Adobe Photoshop 2021' symbol info: '5 Adobe Photoshop 2021 0x000000011159ef19 Adobe Photoshop 2021 + 91574041'

6 address: 0x11159ef09 base: 0x10be4a000 module name: 'Adobe Photoshop 2021' symbol info: '6 Adobe Photoshop 2021 0x000000011159ef09 Adobe Photoshop 2021 + 91574025'

7 address: 0x11159eecd base: 0x10be4a000 module name: 'Adobe Photoshop 2021' symbol info: '7 Adobe Photoshop 2021 0x000000011159eecd Adobe Photoshop 2021 + 91573965'

8 address: 0x10e98adfb base: 0x10be4a000 module name: 'Adobe Photoshop 2021' symbol info: '8 Adobe Photoshop 2021 0x000000010e98adfb Adobe Photoshop 2021 + 45354491'

9 address: 0x10e988d75 base: 0x10be4a000 module name: 'Adobe Photoshop 2021' symbol info: '9 Adobe Photoshop 2021 0x000000010e988d75 Adobe Photoshop 2021 + 45346165'

10 address: 0x10e9864f1 base: 0x10be4a000 module name: 'Adobe Photoshop 2021' symbol info: '10 Adobe Photoshop 2021 0x000000010e9864f1 Adobe Photoshop 2021 + 45335793'

11 address: 0x10e9713b8 base: 0x10be4a000 module name: 'Adobe Photoshop 2021' symbol info: '11 Adobe Photoshop 2021 0x000000010e9713b8 Adobe Photoshop 2021 + 45249464'

12 address: 0x10e9714c4 base: 0x10be4a000 module name: 'Adobe Photoshop 2021' symbol info: '12 Adobe Photoshop 2021 0x000000010e9714c4 Adobe Photoshop 2021 + 45249732'

13 address: 0x10e87143f base: 0x10be4a000 module name: 'Adobe Photoshop 2021' symbol info: '13 Adobe Photoshop 2021 0x000000010e87143f Adobe Photoshop 2021 + 44201023'

14 address: 0x194efdfa5 base: 0x194e60000 module name: 'Spaces' symbol info: '14 Spaces 0x0000000194efdfa5 _Z20PG_SendEventOverrideP11objc_objectP13objc_selectorP7NSEvent + 261'

15 address: 0x7fff231c1be1 base: 0x7fff22d22000 module name: 'AppKit' symbol info: '15 AppKit 0x00007fff231c1be1 -[NSApplication _handleEvent:] + 65'

16 address: 0x7fff22d51c8e base: 0x7fff22d22000 module name: 'AppKit' symbol info: '16 AppKit 0x00007fff22d51c8e -[NSApplication run] + 623'

17 address: 0x10e871f12 base: 0x10be4a000 module name: 'Adobe Photoshop 2021' symbol info: '17 Adobe Photoshop 2021 0x000000010e871f12 Adobe Photoshop 2021 + 44203794'

18 address: 0x10e8743e0 base: 0x10be4a000 module name: 'Adobe Photoshop 2021' symbol info: '18 Adobe Photoshop 2021 0x000000010e8743e0 Adobe Photoshop 2021 + 44213216'

19 address: 0x10e971c8c base: 0x10be4a000 module name: 'Adobe Photoshop 2021' symbol info: '19 Adobe Photoshop 2021 0x000000010e971c8c Adobe Photoshop 2021 + 45251724'

20 address: 0x1114e8288 base: 0x10be4a000 module name: 'Adobe Photoshop 2021' symbol info: '20 Adobe Photoshop 2021 0x00000001114e8288 Adobe Photoshop 2021 + 90825352'

21 address: 0x10be4cc89 base: 0x10be4a000 module name: 'Adobe Photoshop 2021' symbol info: '21 Adobe Photoshop 2021 0x000000010be4cc89 Adobe Photoshop 2021 + 11401'

22 address: 0x7fff2047df3d base: 0x7fff20468000 module name: 'libdyld.dylib' symbol info: '22 libdyld.dylib 0x00007fff2047df3d start + 1'

23 address: 0x1 module name: '<unknown module>' symbol info: '23 ??? 0x0000000000000001 0x0 + 1'

Spartacus 38

Participating Frequently

Its pretty ridiculous that I have to keep dealing with this problem, uninstalling PS and reinstalling it because it won't even open a file, and then can't close without ending it in task manager, get your sh*t together Adobe!

J

jacksonh63512187

Participant

Photoshop Error information
Code: -30870
Text: because of a program error
Message: Could not print “_85B5837.psd” because of a program error.
Stack:
Adobe Photoshop 22.5.1 20210907.r.441 de74e1a
0 address: 0x1062ba87d base: 0x1012da000 module name: 'Adobe Photoshop 2021' symbol info: '0 Adobe Photoshop 2021 0x00000001062ba8b9 Adobe Photoshop 2021 + 83757241'
1 address: 0x103e1dd94 base: 0x1012da000 module name: 'Adobe Photoshop 2021' symbol info: '1 Adobe Photoshop 2021 0x0000000103e1dd94 Adobe Photoshop 2021 + 45366676'
2 address: 0x103e1dfe1 base: 0x1012da000 module name: 'Adobe Photoshop 2021' symbol info: '2 Adobe Photoshop 2021 0x0000000103e1dfe1 Adobe Photoshop 2021 + 45367265'
3 address: 0x103e1c0f5 base: 0x1012da000 module name: 'Adobe Photoshop 2021' symbol info: '3 Adobe Photoshop 2021 0x0000000103e1c0f5 Adobe Photoshop 2021 + 45359349'
4 address: 0x101dec15d base: 0x1012da000 module name: 'Adobe Photoshop 2021' symbol info: '4 Adobe Photoshop 2021 0x0000000101dec15d Adobe Photoshop 2021 + 11608413'
5 address: 0x101deb921 base: 0x1012da000 module name: 'Adobe Photoshop 2021' symbol info: '5 Adobe Photoshop 2021 0x0000000101deb921 Adobe Photoshop 2021 + 11606305'
6 address: 0x103a1ad49 base: 0x1012da000 module name: 'Adobe Photoshop 2021' symbol info: '6 Adobe Photoshop 2021 0x0000000103a1ad49 Adobe Photoshop 2021 + 41160009'
7 address: 0x103d5629a base: 0x1012da000 module name: 'Adobe Photoshop 2021' symbol info: '7 Adobe Photoshop 2021 0x0000000103d5629a Adobe Photoshop 2021 + 44548762'
8 address: 0x103d45bab base: 0x1012da000 module name: 'Adobe Photoshop 2021' symbol info: '8 Adobe Photoshop 2021 0x0000000103d45bab Adobe Photoshop 2021 + 44481451'
9 address: 0x103e164f1 base: 0x1012da000 module name: 'Adobe Photoshop 2021' symbol info: '9 Adobe Photoshop 2021 0x0000000103e164f1 Adobe Photoshop 2021 + 45335793'
10 address: 0x103e013b8 base: 0x1012da000 module name: 'Adobe Photoshop 2021' symbol info: '10 Adobe Photoshop 2021 0x0000000103e013b8 Adobe Photoshop 2021 + 45249464'
11 address: 0x103e014c4 base: 0x1012da000 module name: 'Adobe Photoshop 2021' symbol info: '11 Adobe Photoshop 2021 0x0000000103e014c4 Adobe Photoshop 2021 + 45249732'
12 address: 0x103d0143f base: 0x1012da000 module name: 'Adobe Photoshop 2021' symbol info: '12 Adobe Photoshop 2021 0x0000000103d0143f Adobe Photoshop 2021 + 44201023'
13 address: 0x16a577fa5 base: 0x16a4da000 module name: 'Spaces' symbol info: '13 Spaces 0x000000016a577fa5 _Z20PG_SendEventOverrideP11objc_objectP13objc_selectorP7NSEvent + 261'
14 address: 0x7fff23156be1 base: 0x7fff22cb7000 module name: 'AppKit' symbol info: '14 AppKit 0x00007fff23156be1 -[NSApplication _handleEvent:] + 65'
15 address: 0x7fff22ce6c8e base: 0x7fff22cb7000 module name: 'AppKit' symbol info: '15 AppKit 0x00007fff22ce6c8e -[NSApplication run] + 623'
16 address: 0x103d01f12 base: 0x1012da000 module name: 'Adobe Photoshop 2021' symbol info: '16 Adobe Photoshop 2021 0x0000000103d01f12 Adobe Photoshop 2021 + 44203794'
17 address: 0x103d043e0 base: 0x1012da000 module name: 'Adobe Photoshop 2021' symbol info: '17 Adobe Photoshop 2021 0x0000000103d043e0 Adobe Photoshop 2021 + 44213216'
18 address: 0x103e01c8c base: 0x1012da000 module name: 'Adobe Photoshop 2021' symbol info: '18 Adobe Photoshop 2021 0x0000000103e01c8c Adobe Photoshop 2021 + 45251724'
19 address: 0x106978288 base: 0x1012da000 module name: 'Adobe Photoshop 2021' symbol info: '19 Adobe Photoshop 2021 0x0000000106978288 Adobe Photoshop 2021 + 90825352'
20 address: 0x1012dcc89 base: 0x1012da000 module name: 'Adobe Photoshop 2021' symbol info: '20 Adobe Photoshop 2021 0x00000001012dcc89 Adobe Photoshop 2021 + 11401'
21 address: 0x7fff20412f3d base: 0x7fff203fd000 module name: 'libdyld.dylib' symbol info: '21 libdyld.dylib 0x00007fff20412f3d start + 1'

I can no longer print from Photoshop after upgrading to 22.5.1

H

Heikki5ECB

Participating Frequently

Photoshop Error information
Code: -1
Text: because of a program error
Message: Could not complete your request because of a program error.
Stack:
Adobe Photoshop 22.5.1 20210907.r.441 de74e1a
0 address: 0x00007FF605515E02 base: 0x00007FF600F80000 module name: 'Photoshop.exe' symbol: xmlListWalk:-1 in n.a.
1 address: 0x00007FF6039C5D44 base: 0x00007FF600F80000 module name: 'Photoshop.exe' symbol: ??4PaletteInfo@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
2 address: 0x00007FF6039C52A9 base: 0x00007FF600F80000 module name: 'Photoshop.exe' symbol: ??4PaletteInfo@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
3 address: 0x00007FF602E200B4 base: 0x00007FF600F80000 module name: 'Photoshop.exe' symbol: ??4PaletteInfo@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
4 address: 0x00007FF602E1FCF1 base: 0x00007FF600F80000 module name: 'Photoshop.exe' symbol: ??4PaletteInfo@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
5 address: 0x00007FF602E1FF11 base: 0x00007FF600F80000 module name: 'Photoshop.exe' symbol: ??4PaletteInfo@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
6 address: 0x00007FF602E1FD11 base: 0x00007FF600F80000 module name: 'Photoshop.exe' symbol: ??4PaletteInfo@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
7 address: 0x00007FF602E2C33D base: 0x00007FF600F80000 module name: 'Photoshop.exe' symbol: ??4PaletteInfo@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
8 address: 0x00007FF603A08C25 base: 0x00007FF600F80000 module name: 'Photoshop.exe' symbol: ??4PaletteInfo@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
9 address: 0x00007FF603A0B6F8 base: 0x00007FF600F80000 module name: 'Photoshop.exe' symbol: ??4PaletteInfo@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
10 address: 0x00007FF603A0B13B base: 0x00007FF600F80000 module name: 'Photoshop.exe' symbol: ??4PaletteInfo@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
11 address: 0x00007FF6039E5059 base: 0x00007FF600F80000 module name: 'Photoshop.exe' symbol: ??4PaletteInfo@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
12 address: 0x00007FF601466F39 base: 0x00007FF600F80000 module name: 'Photoshop.exe' symbol: ??4AIDELayerSize@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
13 address: 0x00007FF601466FD6 base: 0x00007FF600F80000 module name: 'Photoshop.exe' symbol: ??4AIDELayerSize@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
14 address: 0x00007FF60145A828 base: 0x00007FF600F80000 module name: 'Photoshop.exe' symbol: ??4AIDELayerSize@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
15 address: 0x00007FF6014712C1 base: 0x00007FF600F80000 module name: 'Photoshop.exe' symbol: ??4AIDELayerSize@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
16 address: 0x00007FF6016FA155 base: 0x00007FF600F80000 module name: 'Photoshop.exe' symbol: ?do_max_length@?$codecvt_null@_W@archive@boost@@EEBAHXZ:-1 in n.a.
17 address: 0x00007FF60145CF1B base: 0x00007FF600F80000 module name: 'Photoshop.exe' symbol: ??4AIDELayerSize@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
18 address: 0x00007FF6016BA602 base: 0x00007FF600F80000 module name: 'Photoshop.exe' symbol: ?do_max_length@?$codecvt_null@_W@archive@boost@@EEBAHXZ:-1 in n.a.
19 address: 0x00007FFB35957034 base: 0x00007FFB35940000 module name: 'KERNEL32.DLL' symbol: BaseThreadInitThunk:-1 in n.a.
20 address: 0x00007FFB35E02651 base: 0x00007FFB35DB0000 module name: 'ntdll.dll' symbol: RtlUserThreadStart:-1 in n.a.

C

CMcAlpin

Participant

Photoshop Error information
Code: -1
Text: because of a program error
Message: Could not complete your request because of a program error.
Stack:
Adobe Photoshop 22.5.1 20210907.r.441 de74e1a
0 address: 0x00007FF6638D5E02 base: 0x00007FF65F340000 module name: 'Photoshop.exe' symbol: xmlListWalk:-1 in n.a.
1 address: 0x00007FF661D85D44 base: 0x00007FF65F340000 module name: 'Photoshop.exe' symbol: ??4PaletteInfo@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
2 address: 0x00007FF661D852A9 base: 0x00007FF65F340000 module name: 'Photoshop.exe' symbol: ??4PaletteInfo@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
3 address: 0x00007FF6611E00B4 base: 0x00007FF65F340000 module name: 'Photoshop.exe' symbol: ??4PaletteInfo@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
4 address: 0x00007FF6611DFCF1 base: 0x00007FF65F340000 module name: 'Photoshop.exe' symbol: ??4PaletteInfo@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
5 address: 0x00007FF6611DFF11 base: 0x00007FF65F340000 module name: 'Photoshop.exe' symbol: ??4PaletteInfo@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
6 address: 0x00007FF6611DFD11 base: 0x00007FF65F340000 module name: 'Photoshop.exe' symbol: ??4PaletteInfo@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
7 address: 0x00007FF6611EC33D base: 0x00007FF65F340000 module name: 'Photoshop.exe' symbol: ??4PaletteInfo@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
8 address: 0x00007FF661DC8C25 base: 0x00007FF65F340000 module name: 'Photoshop.exe' symbol: ??4PaletteInfo@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
9 address: 0x00007FF661DCB6F8 base: 0x00007FF65F340000 module name: 'Photoshop.exe' symbol: ??4PaletteInfo@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
10 address: 0x00007FF661DCB13B base: 0x00007FF65F340000 module name: 'Photoshop.exe' symbol: ??4PaletteInfo@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
11 address: 0x00007FF661DA5059 base: 0x00007FF65F340000 module name: 'Photoshop.exe' symbol: ??4PaletteInfo@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
12 address: 0x00007FF65F826F39 base: 0x00007FF65F340000 module name: 'Photoshop.exe' symbol: ??4AIDELayerSize@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
13 address: 0x00007FF65F826FD6 base: 0x00007FF65F340000 module name: 'Photoshop.exe' symbol: ??4AIDELayerSize@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
14 address: 0x00007FF65F81A828 base: 0x00007FF65F340000 module name: 'Photoshop.exe' symbol: ??4AIDELayerSize@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
15 address: 0x00007FF65F8312C1 base: 0x00007FF65F340000 module name: 'Photoshop.exe' symbol: ??4AIDELayerSize@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
16 address: 0x00007FF65FABA155 base: 0x00007FF65F340000 module name: 'Photoshop.exe' symbol: ?do_max_length@?$codecvt_null@_W@archive@boost@@EEBAHXZ:-1 in n.a.
17 address: 0x00007FF65F81CF1B base: 0x00007FF65F340000 module name: 'Photoshop.exe' symbol: ??4AIDELayerSize@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
18 address: 0x00007FF65FA7A602 base: 0x00007FF65F340000 module name: 'Photoshop.exe' symbol: ?do_max_length@?$codecvt_null@_W@archive@boost@@EEBAHXZ:-1 in n.a.
19 address: 0x00007FFED1EA7034 base: 0x00007FFED1E90000 module name: 'KERNEL32.DLL' symbol: BaseThreadInitThunk:-1 in n.a.
20 address: 0x00007FFED3D62651 base: 0x00007FFED3D10000 module name: 'ntdll.dll' symbol: RtlUserThreadStart:-1 in n.a.

jason_c444

Participant

Photoshop Error information
Code: -1
Text: weil ein Programmfehler aufgetreten ist
Message: Der Vorgang konnte nicht ausgeführt werden, weil ein Programmfehler aufgetreten ist.
Stack:
Adobe Photoshop 22.5.1 20210907.r.441 de74e1a
0 address: 0x00007FF7C5575E02 base: 0x00007FF7C0FE0000 module name: 'Photoshop.exe' symbol: xmlListWalk:-1 in n.a.
1 address: 0x00007FF7C3A25D44 base: 0x00007FF7C0FE0000 module name: 'Photoshop.exe' symbol: ??4PaletteInfo@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
2 address: 0x00007FF7C3A252A9 base: 0x00007FF7C0FE0000 module name: 'Photoshop.exe' symbol: ??4PaletteInfo@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
3 address: 0x00007FF7C2E800B4 base: 0x00007FF7C0FE0000 module name: 'Photoshop.exe' symbol: ??4PaletteInfo@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
4 address: 0x00007FF7C2E7FCF1 base: 0x00007FF7C0FE0000 module name: 'Photoshop.exe' symbol: ??4PaletteInfo@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
5 address: 0x00007FF7C2E7FF11 base: 0x00007FF7C0FE0000 module name: 'Photoshop.exe' symbol: ??4PaletteInfo@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
6 address: 0x00007FF7C2E7FD11 base: 0x00007FF7C0FE0000 module name: 'Photoshop.exe' symbol: ??4PaletteInfo@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
7 address: 0x00007FF7C2E8C33D base: 0x00007FF7C0FE0000 module name: 'Photoshop.exe' symbol: ??4PaletteInfo@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
8 address: 0x00007FF7C3A68C25 base: 0x00007FF7C0FE0000 module name: 'Photoshop.exe' symbol: ??4PaletteInfo@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
9 address: 0x00007FF7C3A6B6F8 base: 0x00007FF7C0FE0000 module name: 'Photoshop.exe' symbol: ??4PaletteInfo@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
10 address: 0x00007FF7C3A6B13B base: 0x00007FF7C0FE0000 module name: 'Photoshop.exe' symbol: ??4PaletteInfo@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
11 address: 0x00007FF7C3A45059 base: 0x00007FF7C0FE0000 module name: 'Photoshop.exe' symbol: ??4PaletteInfo@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
12 address: 0x00007FF7C14C6F39 base: 0x00007FF7C0FE0000 module name: 'Photoshop.exe' symbol: ??4AIDELayerSize@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
13 address: 0x00007FF7C14C6FD6 base: 0x00007FF7C0FE0000 module name: 'Photoshop.exe' symbol: ??4AIDELayerSize@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
14 address: 0x00007FF7C14BB145 base: 0x00007FF7C0FE0000 module name: 'Photoshop.exe' symbol: ??4AIDELayerSize@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
15 address: 0x00007FF7C14D12C1 base: 0x00007FF7C0FE0000 module name: 'Photoshop.exe' symbol: ??4AIDELayerSize@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
16 address: 0x00007FF7C175A155 base: 0x00007FF7C0FE0000 module name: 'Photoshop.exe' symbol: ?do_max_length@?$codecvt_null@_W@archive@boost@@EEBAHXZ:-1 in n.a.
17 address: 0x00007FF7C14BCF1B base: 0x00007FF7C0FE0000 module name: 'Photoshop.exe' symbol: ??4AIDELayerSize@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
18 address: 0x00007FF7C171A602 base: 0x00007FF7C0FE0000 module name: 'Photoshop.exe' symbol: ?do_max_length@?$codecvt_null@_W@archive@boost@@EEBAHXZ:-1 in n.a.
19 address: 0x00007FFC56897034 base: 0x00007FFC56880000 module name: 'KERNEL32.DLL' symbol: BaseThreadInitThunk:-1 in n.a.
20 address: 0x00007FFC56BE2651 base: 0x00007FFC56B90000 module name: 'ntdll.dll' symbol: RtlUserThreadStart:-1 in n.a.

T

travjwalk

Participant

Photoshop Error information
Code: -1
Text: because of a program error
Message: Could not complete your request because of a program error.
Stack:

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