Participant

Question

PS 2018 Select and mask crashes

Forum|Forum|8 years ago
October 21, 2017
13 replies
10291 views

When I make a selection then click the "Select and Mask" button (or right click and choose select and mask) I get the following error:

"Could not apply the workspace because of a program error."

Using macOS Sierra 10.12.6

I've reset the workspace (by removing ~/Library/Preferences/Adobe Photoshop CC 2018 Settings/Workspaces (Modified) and relaunching)

Same error with multiple files.

This topic has been closed for replies.

piet_psphotos

Participant

hi

photoshop-edit- preferences-performance-advanced - deselect open CU.

This worked for me.

Saw it on site of Windows

Best

P

JJMack

Community Expert

Do realize that question was asked a year ago. Also the is no Open CU its open CL which I believ was allreary posted in this thread. over a year ago

JJMack

E

easonmedia

Participant

Same here. (Mac system). Looks like it's a bug: they're fixing it.

See: Photoshop CC 2018: After latest update, "select and mask" tool gives program error | Photoshop Family Customer Community

craigl31472931

Participant

Experienced the same issue with Photoshop CC 2018/Windows 10; never had this problem in previous versions of Photoshop. Unchecking the OpenCL box didn't solve my problem and didn't want to be converting my files to 8 bits just to refine selections since this defeats the purpose of a 16 bit workflow. My graphics card driver is up-to-date. Have only used the Magic Wand and Quick Selection tools, but both show the error message when Select and Mask is used. THE ONLY SOLUTION THAT WORKED FOR ME WAS TO EDIT MY PHOTOSHOP PREFERENCES UNDER THE GENERAL CATEGORY TO "RESET PREFERENCES ON QUIT" THEN EXIT AND REENTER PHOTOSHOP AND MANUALLY RESTORE SOME OF MY SETTINGS IN MY CUSTOMIZED WORKSPACE AS NEEDED AFTER THE RESET. THIS WAS ONLY SOMEWHAT DISRUPTIVE AND THESE TWO TOOLS NOW WORK AS INTENDED. Hopefully it will last and was only a conversion issue between the old and new CC versions.

L

Light_In

Known Participant

I am experiencing the same problem.

Three days ago I used the SM function with no problem. I made my initial selection with the Quick Selection tool and then clicked the Select and Mask button. No issues.
Yesterday I started working with a new image and now I have the problem.

I read through all of the suggestions above but none of them seem like viable solutions.

Here is the solution that is working for me.

Click on a selection tool but do not select anything. It is important to not have an active selection.
Then click on Select and Mask.
Now make your selection and then refine it as you wish.

A

AnthonyK

Inspiring

I'm not experiencing the problem, but am working with someone who is. He tried the following (which I thought I read hear but now cannot find) and it worked for him:

convert your image to 8bpc
make a selection
refine your selection
uncheck "save settings" and hit ok
convert your image back to 16bpc
make a selection
refine the selection (now it works!)
you can safely check "save settings" again
hit ok
fixed!

J

jackd40023639

Participant

Having the same issue. Restored preferences at Startup as suggested by MelissaLA88. Worked for a few images. Getting the same problem again. Started while working on an image. Make a selection and did 'Select and Mask.' Was fine. Made another selection then the problem reoccurred. Shouldn't have updated. Wasn't an issue before CC 2018. Fix the issue Adobe.

jstclair3

Participant

In my case, Photoshop CC2018 works as expected (in regard to select & mask) if PS is launched directly and image is loaded from PS. However, if I am in Lightroom Classic CC and choose to "Edit in Photoshop", select & mask shows the error message mentioned in this thread.

S

Sakke80

Participant

It's the same in my case; launching PS directly gives no errors.

JJMack

Community Expert

Post your Photoshop CC 2018 meny Help>System Info.... As I wrote it seems to wotk on my windows 10 machines....

JJMack

J

jaypea97

Participant

I am having the same problem with select and mask in CC2018 and have unchecked Open CL which did not fix it. However!!! I changed the mode from my usual 16-bit to 8-bit and it works on the 8-bit .dng file. I tested it with a small .jpg file with no problems which would seem to indicate that the problem does not lie with the Open CL or drivers.

_

_RAAF_Stupot

Participant

Yes, I have the same problem and changing the PSD file from 16 bit to 8 bit fixes it.

However I would rather keep my files at 16 bit......

C

CMullenbach

Participant

Same issue here. Graphics card drivers up-to-date. Open CL unchecked.

A

angular_observer01AC

Participating Frequently

Same here! OpenCL was already uncheck and even disabling use of graphics processing did nothing

JJMack

Community Expert

Try resetting you Photoshop Preferences to Adobe Default Settings. Select and Mask seems to work on my Windows systems. Also make sure your Display Adapter device driver is up to Date. Install the least one that is available from it's manufacturer's web site.

JJMack

A

angular_observer01AC

Participating Frequently

Tried that and it still errors. Tried different select tools and didn't make a difference. I did find that the only way it doesn't error is when you do a select all!