PS 2023 printing blanks with 13x19 Epson paper on P600 printer - Windows 11
For the last several days Adobe Photoshop 2023 (tried 2018,2020, 2022, two different computers) and Epson P 600 (tried printer managed and Photoshop managed) have not wanted to print on 13X19 paper (Epson Hot Press Bright). There doesn't seem to be an issue with 8.5X11 paper. Just 13x19
I've done everything I can think of:
1. took my 1 year old PC in for checkup yesterday (12th Gen Intel(R) Core(TM) i7-12700K 3.60 GHz 32 BG RAM 64 bit system). Reinstalled graphics card drivers (there was another issue, now resolved).
2. I spent 1&1/2 hours this afternoon with a very patent Epson support agent. He checked preferences, settings, uninstalled/reinstalled printer driver, nozzle checks, you name it.
One possible clue (if this rings a bell) is that we checked the print preview box in setup, and when it showed up, the color had a strong pink cast. Occasionally today, I was able to print a test (small portion of the whole on a section of 13x19 paper), and even though the preview was pink, the result was close to what I saw on the monitor, though with a faint pink cast. This was intermittant, by the way (pink preview hasn't happened for a bit). Hit or miss. I decided to take the pink preview issue to Adobe, thinking it might be a sign something else was going on.
3. I spent another hour plus (about the pink preview issue and blanks) with very patient Adobe support in a remote session. Uninstalled/reinstalled printer (maybe Epson did that), checked profiles, tried several times to make a print. Restarted PC a few times.
Finally succeeded, BUT as soon as I hung up and continued with my printing project (due the day after tomorrow for an exhibit drop-off), it printed blanks again.
There might have been incorrect printer profile issues in the past, but I've never printed blanks. I'm at my wit's end.
4. Just to clarify, the printer isn't printing when using 13x19 paper. It goes through the motions, but no ink. This in not issue with 8.5X11 paper. How weird is that?
Anyone?
