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Participant
July 6, 2020
Question

Ps 21.2 canvas "turn off" when switching between apps

  • July 6, 2020
  • 2 replies
  • 699 views

Hello everyone,

i'm having a problem with the latest version of Ps (21.2) basically, when i have a project opened on Ps, and i switch to another window, lets say finder (Mac) then,  if go back to Ps, the canvas doesn't show the artworks, in fact it showns only a "black screen" (only in the canvas area, the menus and everything else works fine), so its not until i scroll, or click, zoom out etc that the canvas with the artworks appears again.

 

this happens when i create a text, ot try to edit an existing one.

 

as you can imagine this is very annoying while triying to paste assets by "drag and dropping" 

i'm using a Macbook pro Mac OS Mojave, 15inch 2017, Processor 2.8 Ghz intel core i7, Radeon Pro 555 2gb.  i'm using a dual monitor (if this help to identify the bug).

 

please check the video attached that it shows the problem.

Any help is welcomed!

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2 replies

July 6, 2020
Participant
July 6, 2020

Hi Ged,

 

thanks for the link, at least i know i'm not alone on this!, however, none of the suggestions on that link seem to work for me. i guess i will downgrade until the problem its fixed...

 

thanks for the support.