PS error with Mac

Forum|Forum|1 month ago
June 19, 2026
2 replies
35 views

I am using a MacBook Pro and an Apple Studio. The last couple of PS updates have caused me to get the following error on both machines. Any suggestions or ideas?

jane-e

Community Expert

@stillh2o41

After you try the things DFosse suggests, try these:

Use the Creative Cloud Cleaner tool and follow the instructions here:
https://helpx.adobe.com/creative-cloud/apps/troubleshoot/diagnostics-repair-tools/run-creative-cloud-cleaner-tool.html
Create a second Administrator account (if you don’t already have one) and see if it works there.

Jane

D Fosse

Community Expert

One, have you tried to uninstall and reinstall?

Two, have you tried to reset preferences? Corrupt preferences can cause all kinds of unpredictable problems.

S

stillh2o41Author

Participant

I have had to uninstall and reinstall 3 times. Each one was after the latest update. I have not tried resetting preferences.

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