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Known Participant
June 21, 2025
Question

PS hanging just navigating Actions

  • June 21, 2025
  • 1 reply
  • 120 views

PS hangs for several minutes just moving the Actions panel scrollbar, no imagefile open. Changed file .atn with a saved one previously working (565 KB: maybe too much?). Uninstalled for that reason the last PS version, reinstalled vers. 25.7.0.
Scratch diskspace available, disks check OK...
I've seen a similar bug reported with a 24.x version, then fixed, dealing with Save in an Action
Thank you for helping.

1 reply

Sameer K
Community Manager
Community Manager
July 1, 2025

Hey, @Sandro Moro. Welcome to the Photoshop Community. I'll move your post to the Photoshop Beta forums. 

Please share the system information from Photoshop Help > System Info > Copy and paste into a text document > Upload and attach here. 

 

Have you recently also updated Windows or any other drivers? The error in one of the images can not possibly be from Windows 10 or 11. 

For the missing icons, you can try the steps shared here: https://adobe.ly/4jW41Cu

 

If that does not help, go to the location of the preference folder below and rename it to backup.

  • Windows 10/11: Users/[user name]/AppData/Roaming/Adobe/Adobe Photoshop [version]/Adobe Photoshop [version] Settings
  • You can press Press the Windows key > Enter 'Run' > Enter %APPDATA%\Adobe
  • Rename the Adobe Photoshop folder by adding a .old at the end. (Adobe Photoshop Beta > Rename > Adobe Photoshop Beta. old), You can restore these preferences later if needed.(https://adobe.ly/4860qM9)
  • Restart the computer.

These changes will give a fresh start to Photoshop as a fresh install. Let me know how it goes.

Thanks!

Sameer K

(Type '@' and type my name to mention me when you reply)