ps not recognising graphics card

Forum|Forum|9 years ago
November 4, 2016
11 replies
1265 views

Just newly downloaded PS two days ago and getting an adaptive wide angle error. Going into edit....preferences and performance there is no graphics card recognised. I have a ATI radeon HD 4800 and am running windows 7 64bit. Im not computer savy when it comes to these things. can anyone help.

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Correct answer JJMack

The Dosplay driver you have installed is 7 years old. Try a newer one.

http://www.amd-drivers.com/download-RadeonHD4800-graphics-driver-for-Windows8-64bit.html

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richarde56258258Author

Participating Frequently

Thanks guys. After much fighting with my computer today I decided to bite the bullet and ordered a new i7 powered desktop with more ram and a better graphics card. Should arrive this week. Thanks for all your help and patience.

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laleaygun

Participant

error 1 what? what should I do?

2016-11-06 19:18 GMT+02:00 richarde56258258 <forums_noreply@adobe.com>:

ps not recognising graphics card created by richarde56258258
<https://forums.adobe.com/people/richarde56258258> in *Photoshop General
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gener7

Community Expert

This topic is already answered. Make a new post with a descriptive subject line and give some specifics:

* Adobe product and version number

* Operating system and version number

* The full text of any error message(s)

* What you were doing when the problem occurred

* Screenshots of the problem

* Computer hardware, such as CPU; GPU; amount of RAM; etc.

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richarde56258258Author

Participating Frequently

gener7

Community Expert

The best way to update your ATI's drivers is to visit ATi for updates. Use of Windows Update is not recommended.

The links are included and if your are lucky, your card can be auto-detected and the proper drivers are then offered for download.

Windows OS

1. Click Start.

2. On the Start menu, click Run.

3. In the Open box, type "dxdiag" (without the quotation marks), and then click OK.

4. The DirectX Diagnostic Tool opens. Click the Display tab.

5. On the Display tab, information about your graphics card is shown in the Device section. You can see the name of your card, as well as how much video memory it has.

Once you know the kind of graphics card you have, visit the manufacturer's website to download the latest driver. Here are links for downloading drivers from the most common graphics card manufacturers:

* NVIDIA: http://www.nvidia.com/content/drivers/drivers.asp

* AMD: http://support.amd.com/en-us/download

* Intel: http://support.intel.com/support/graphics/