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Participating Frequently
November 4, 2016
Answered

ps not recognising graphics card

  • November 4, 2016
  • 11 replies
  • 1265 views

Just newly downloaded PS two days ago and getting an adaptive wide angle error. Going into edit....preferences and performance there is no graphics card recognised.  I have a ATI radeon HD 4800 and am running windows 7 64bit.  Im not computer savy when it comes to these things. can anyone help.

    This topic has been closed for replies.
    Correct answer JJMack

    The Dosplay driver you have installed is 7 years old. Try a newer one.

    http://www.amd-drivers.com/download-RadeonHD4800-graphics-driver-for-Windows8-64bit.html

    11 replies

    JJMack
    Community Expert
    Community Expert
    November 4, 2016

    in photoshop folder there is a sniffer.exe open a command prompt and run sniffer.

    C:\Program Files\Adobe\Adobe Photoshop CC 2017>sniffer

    Tester="Photoshop"

    snifferStart="2016-11-04_18:21:21"

    AIFCoreInitialized=1

    AIFOGLInitialized=1

    OGLContextCreated=1

    NumGLGPUs=1

    glgpu[0].GLVersion="4.1"

    glgpu[0].IsIntegratedGLGPU=0

    glgpu[0].GLMemoryMB=2048

    glgpu[0].GLName="NVIDIA Quadro 4000"

    glgpu[0].GLVendor="NVIDIA Corporation"

    glgpu[0].GLVendorID=4318

    glgpu[0].GLDriverVersion="21.21.13.7563"

    glgpu[0].GLRectTextureSize=16384

    glgpu[0].GLRenderer="Quadro 4000/PCIe/SSE2"

    glgpu[0].GLRendererID=1757

    glgpu[0].HasGLNPOTSupport=1

    glgpu[0].GLDriver="C:\WINDOWS\System32\DriverStore\FileRepository\nv_dispwi.inf_amd64_f6d875fdd69bdc31\nvd3dumx,C:\WINDOWS\System32\DriverStore\FileRepository\nv_dispwi.inf_amd64_f6d875fdd69bdc31\nvwgf2umx,C:\WINDOWS

    \System32\DriverStore\FileRepository\nv_dispwi.inf_amd64_f6d875fdd69bdc31\nvwgf2umx,C:\WINDOWS\System32\DriverStore\FileRepository\nv_dispwi.inf_amd64_f6d875fdd69bdc31\nvwgf2umx,C:\WINDOWS\System32\DriverStore\FileRe

    pository\nv_dispwi.inf_amd64_f6d875fdd69bdc31\nvd3dum,C:\WINDOWS\System32\DriverStore\FileRepository\nv_dispwi.inf_amd64_f6d875fdd69bdc31\nvwgf2um,C:\WINDOWS\System32\DriverStore\FileRepository\nv_dispwi.inf_amd64_f6

    d875fdd69bdc31\nvwgf2um,C:\WINDOWS\System32\DriverStore\FileRepository\nv_dispwi.inf_amd64_f6d875fdd69bdc31\nvwgf2um"

    glgpu[0].GLDriverDate="20161021000000.000000-000"

    glgpu[0].CanCompileProgramGLSL=1

    glgpu[0].GLFrameBufferOK=1

    gputag.GL_SHADING_LANGUAGE_VERSION=35724

    glgpu[0].glGetString[GL_SHADING_LANGUAGE_VERSION]="4.50 NVIDIA"

    gputag.GL_FRAGMENT_PROGRAM_ARB=34820

    gputag.GL_MAX_PROGRAM_INSTRUCTIONS_ARB=34977

    glgpu[0].glGetProgramivARB[GL_FRAGMENT_PROGRAM_ARB][GL_MAX_PROGRAM_INSTRUCTIONS_ARB]=[65536]

    gputag.GL_MAX_TEXTURE_UNITS=34018

    glgpu[0].glGetIntegerv[GL_MAX_TEXTURE_UNITS]=[4]

    gputag.GL_MAX_COMBINED_TEXTURE_IMAGE_UNITS=35661

    glgpu[0].glGetIntegerv[GL_MAX_COMBINED_TEXTURE_IMAGE_UNITS]=[192]

    gputag.GL_MAX_VERTEX_TEXTURE_IMAGE_UNITS=35660

    glgpu[0].glGetIntegerv[GL_MAX_VERTEX_TEXTURE_IMAGE_UNITS]=[32]

    gputag.GL_MAX_TEXTURE_IMAGE_UNITS=34930

    glgpu[0].glGetIntegerv[GL_MAX_TEXTURE_IMAGE_UNITS]=[32]

    gputag.GL_MAX_DRAW_BUFFERS=34852

    glgpu[0].glGetIntegerv[GL_MAX_DRAW_BUFFERS]=[8]

    gputag.GL_MAX_VERTEX_UNIFORM_COMPONENTS=35658

    glgpu[0].glGetIntegerv[GL_MAX_VERTEX_UNIFORM_COMPONENTS]=[4096]

    gputag.GL_MAX_FRAGMENT_UNIFORM_COMPONENTS=35657

    glgpu[0].glGetIntegerv[GL_MAX_FRAGMENT_UNIFORM_COMPONENTS]=[4096]

    gputag.GL_MAX_VARYING_FLOATS=35659

    glgpu[0].glGetIntegerv[GL_MAX_VARYING_FLOATS]=[124]

    gputag.GL_MAX_VERTEX_ATTRIBS=34921

    glgpu[0].glGetIntegerv[GL_MAX_VERTEX_ATTRIBS]=[16]

    gputag.AIF::OGL::GL_ARB_VERTEX_PROGRAM=69

    glgpu[0].extension[AIF::OGL::GL_ARB_VERTEX_PROGRAM]=1

    gputag.AIF::OGL::GL_ARB_FRAGMENT_PROGRAM=27

    glgpu[0].extension[AIF::OGL::GL_ARB_FRAGMENT_PROGRAM]=1

    gputag.AIF::OGL::GL_ARB_VERTEX_SHADER=70

    glgpu[0].extension[AIF::OGL::GL_ARB_VERTEX_SHADER]=1

    gputag.AIF::OGL::GL_ARB_FRAGMENT_SHADER=28

    glgpu[0].extension[AIF::OGL::GL_ARB_FRAGMENT_SHADER]=1

    gputag.AIF::OGL::GL_EXT_FRAMEBUFFER_OBJECT=81

    glgpu[0].extension[AIF::OGL::GL_EXT_FRAMEBUFFER_OBJECT]=1

    gputag.AIF::OGL::GL_ARB_TEXTURE_RECTANGLE=58

    glgpu[0].extension[AIF::OGL::GL_ARB_TEXTURE_RECTANGLE]=1

    gputag.AIF::OGL::GL_ARB_TEXTURE_FLOAT=53

    glgpu[0].extension[AIF::OGL::GL_ARB_TEXTURE_FLOAT]=1

    gputag.AIF::OGL::GL_ARB_OCCLUSION_QUERY=37

    glgpu[0].extension[AIF::OGL::GL_ARB_OCCLUSION_QUERY]=1

    gputag.AIF::OGL::GL_ARB_VERTEX_BUFFER_OBJECT=68

    glgpu[0].extension[AIF::OGL::GL_ARB_VERTEX_BUFFER_OBJECT]=1

    gputag.AIF::OGL::GL_ARB_SHADER_TEXTURE_LOD=47

    glgpu[0].extension[AIF::OGL::GL_ARB_SHADER_TEXTURE_LOD]=1

    NumCLGPUs=1

    clgpu[0].CLPlatformVersion="1.2"

    clgpu[0].CLDeviceVersion="1.1 CUDA"

    clgpu[0].IsIntegratedCLGPU=0

    clgpu[0].CLMemoryMB=2048

    clgpu[0].CLName="Quadro 4000"

    clgpu[0].CLVendor="NVIDIA Corporation"

    clgpu[0].CLVendorID=4318

    clgpu[0].CLDriverVersion="375.63"

    clgpu[0].CUDASupported=1

    clgpu[0].CUDAVersion="8.0.0"

    clgpu[0].CLBandwidth=7.50119e+10

    clgpu[0].CLCompute=191.678

    NumNativeGPUs=0

    snifferEnd="2016-11-04_18:21:24"

    C:\Program Files\Adobe\Adobe Photoshop CC 2017>

    JJMack
    Participating Frequently
    November 4, 2016

    when I click on sniffer it starts to open a box then it closes it straight away ?