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ShelleyLWR
ShelleyLWR
Participant
March 19, 2024
Question

PS Save Issues

  • March 19, 2024
  • 1 reply
  • 258 views

After years of no issues all of a sudden PS stopped allowing me to save files on my laptop. No problem on my desktop. Anyone know how to reolve the issue? My email has not changed as the administrator.

Thank you,

Shelley

    This topic has been closed for replies.

    1 reply

    Derek Cross
    Community Expert
    Derek CrossCommunity Expert
    Community Expert
    March 19, 2024

    Which version of Photoshop and OS?

    How much RAM and spare hard disk capacity do you have?
    Have you tried resetting the Photoshop preferences back to the factory defaults?

    Does this happen with all images or just one?

    ShelleyLWR
    ShelleyLWRAuthor
    Participant
    March 19, 2024

    Current PS,  Windows 11. Happens with all images. 12 GB Ram. I have storage available.

    No I have not tried resetting to default.

    Thank you

    Derek Cross
    Community Expert
    Derek CrossCommunity Expert
    Community Expert
    March 19, 2024

    A bit more RAM would be help, and exactly how much spare hard disk capacity do you have?

    You can reset the Preferences under the General tab in Photoshop Settings, then closing and reopening the application again.

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