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Participant
November 12, 2021
Question

Ps updated 10 days ago, progressively less responsive each day. Now non-functional.

  • November 12, 2021
  • 1 reply
  • 145 views

Has anyone else had this.  Is there a work around.  I pay for this every month and boom it just gives up!

 

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1 reply

c.pfaffenbichler
Community Expert
Community Expert
November 12, 2021

Please read this (in particular the section titled "Supply pertinent information for more timely and effective answers”):

https://community.adobe.com/t5/using-the-community/community-how-to-guide-tips-amp-best-practices/td-p/11601738?page=1

 

What have you done for all-purpose trouble-shooting so far? 

Restoring Preferences after making sure all customized presets like Actions, Patterns, Brushes etc. have been saved might be a good starting point:

https://helpx.adobe.com/photoshop/using/preferences.html

PECourtejoie
Community Expert
Community Expert
November 12, 2021

Hi, in addition to the questions asked by C.Pfaffenbichler, do you shutdown the computer and photoshop, or did you leave both running for 10 days?

Did you update to Ps 23.0.1?

Which operations exactly are slower?

You could also post the contents of help>System info.