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holger.volz
holger.volz
Inspiring
May 5, 2026
Answered

Quit and other Menu items greyed out

  • May 5, 2026
  • 2 replies
  • 46 views

 

Since updating to version 27.6.0, the "Quit" shortcut has been grayed out, and the program cannot be closed "manually" either. I have to "force quit" it completely. Is this a new feature?

 

 

    This topic has been closed for replies.
    Correct answer holger.volz
    Yesterday and this morning, I couldn't quit neither with the keyboard shortcut nor via the menu. Now, suddenly, it works. 😮

    2 replies

    Trouble-at-Mill
    Trouble-at-Mill
    Participant
    May 12, 2026

    This keeps happening for me too - M4 macbook Air - Photoshop 27.6.0

    After a certain time the menus grey out - you can’t open files - recent files does nothing nor double clicking an image to open. You can’t quit so have to force quit. Then it’s back to normal until about an hour later the same problems.

    I’ve tried re-installing Photoshop - resetting Prefs - yet the problem re-occurs.

    Is this known bug that needs fixing?

     

    Sameer K
    Community Manager
    Sameer KCommunity Manager
    Community Manager
    May 5, 2026

    Hey, @holger.volz. Welcome to the Photoshop Community. I'll help you figure this out. I've checked this, and I can use the keyboard shortcut and click the Quit button to close Photoshop.


    Beyond Photoshop, even without Photoshop, some macOS menus appear the same way; however, the exact keyboard shortcuts still work.


    Thanks!
    Sameer K
    (Type '@' and type my name to mention me when you reply)

    holger.volz
    holger.volzAuthorCorrect answer
    Inspiring
    May 5, 2026
    Yesterday and this morning, I couldn't quit neither with the keyboard shortcut nor via the menu. Now, suddenly, it works. 😮
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