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Brian36261823e64r
Participant
March 22, 2024
Question

RE-OS'd PC now I cant install photoshop

  • March 22, 2024
  • 3 replies
  • 285 views

Hey Folks I've recently had my computer worked on and had my HardDrive replaced with a Solid State Drive. Before i had this done I had CS5 Extended on my machine and it worked fine with no issues but now after replacing the drive I cannot install CS5 Extended onto my PC. When I go to my "Adobe Account" then "Products" I can see all of my past products and keys, I then press download on the most recent one that I want and am met with an error.  I'll try and attach the error I recieve as a photo. 

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    3 replies

    Ged_Traynor
    Community Expert
    Ged_TraynorCommunity Expert
    Community Expert
    March 23, 2024

    @Brian36261823e64r you can download either CS5 or CS6 from the below links

    https://prodesigntools.com/all-adobe-cs5-direct-download-links.html

    https://prodesigntools.com/adobe-cs6-direct-download-links.html

    Be warned that if you have used your 2 activation counts and have not deactivated Photoshop before installing the new SSD, you won't be able to reactivate it again, Adobe no longer resets activation counts

    Peru Bob
    Community Expert
    Peru BobCommunity Expert
    Community Expert
    March 22, 2024

    Your post says CS5, but the error message is for CS6.

    Nancy OShea
    Community Expert
    Nancy OSheaCommunity Expert
    Community Expert
    March 22, 2024

    CS5 is ancient software from 14 years ago. It was built to run on Windows XP with Service Pack 3 which Microsoft ended 10 years ago!

     

    MODERN OPTIONS:
    Photoshop Elements (no subscription needed).
    https://www.adobe.com/products/photoshop-elements.html

    Creative Cloud Photography Plan (approx $10/month for 12 months). Includes the following:

    • Photoshop CC and Photoshop on iPad
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    • Portfolio website + hosting
    • Adobe Express (free starter plan)
    • Bridge
    • 20 GB cloud storage (upgradable to 1 TB).

    https://www.adobe.com/creativecloud/photography.html

    Creative Cloud All Apps (20 + pro apps & services) and Single App Plans
    https://www.adobe.com/creativecloud/plans.html

     

    Nancy O'Shea— Product User & Community Expert
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