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@zsolts88006088 

The volunteers on this forum cannot see your account information and cannot help with billing. You will need to contact Adobe Customer Care directly. 

Try the link to auto-open the Chat:
https://helpx.adobe.com/contact.html?rghtup=autoOpen  
Type "agent"

You can also send a post through X (formerly Twitter) to @AdobeCare.

Do not reply to PMs, which are likely to be scammers.

Jane