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Participant
September 15, 2020
Question

Reading photoshop format error

  • September 15, 2020
  • 2 replies
  • 589 views

Hello community

I have a problem when I want to open a file in photoshop, always I have the message "reading photoshop format".
Can you help me to fix this problem?
I have a MAC IOS

 

 

thank you 

 

Andrea Romero 

2 replies

JJMack
Community Expert
Community Expert
September 15, 2020

Do you have a Mac or a mobile device? IOS There is a Photoshop Mobile IOS forum  Photoshop for Mobile  all of Photoshop desktop application  function is not in mobile Photoshop some of the function in the desktop Photoshop versions will never be supported in mobile Photoshop and the UI are different. IMO Photoshop mobile requires a keyboard for use and some Photoshop shortcut differ between Mobile Photoshop and desktop Photoshop.  I'm sticking with desktop photoshop.

JJMack
lambiloon
Community Expert
Community Expert
September 15, 2020

Hi which file you are opening in photoshop so i can help....regards

Ali Sajjad / Graphic Design Trainer / Freelancer / Adobe Certified Professional
Known Participant
January 18, 2025

Hello.
It's quite a few years later, but I have the same problem on Window 10 and I am unsure how to fix it.
I have pretty much done everything you could thing and suggest to do (reset preferences, redownload, clear chach, etc) but it still won't open some files.
It's not only a specific file, it's multiply.