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Participating Frequently
December 4, 2020
Question

Really Upset

  • December 4, 2020
  • 4 replies
  • 589 views

Every time i work on an image i have big problems! When your staff think about every stupid thing like pre-setting for the sky .. the "object" selection or "lazo" selection or normal selection work REALLY BAD!!!!!! IS THE MOST IMPORTANT STUFF ON PHOTOSHOP AND DON'T WORK NEVER!!

 

Every time i need to manual select every piece because your incredible stupid algorithm don't work and can't be able to select black on white...BLACK ON WHITE .. B L A C K O N WHITE i can't believe it!!! 

 

Also is really upset than a manual selection automaticcaly close the selection when the program want and not when I WANT!!!! I must do a "manual selection" because every stupid new option don't work well .. explain why?!?! How many years exist photoshop?!?! REALLY SHAME ON YOU. .. REALLY REALLY REALLY SHAME

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4 replies

Derek Cross
Community Expert
Community Expert
December 4, 2020

It might be helpful, and less frustrating, if the OP got some basic training in using Photoshop.

Linkedin Learning have terrific step-by-step online video tutorials and offer 30-days free access!

https://www.linkedin.com/learning/photoshop-2021-essential-training-the-basics?trk=learning-serp_learning_search-card&upsellOrderOrigin=homepage-learning_learning-search-bar_search-submit

 

davescm
Community Expert
Community Expert
December 4, 2020

I've read your post twice and don't understand your issue. I've never had a selection process stop on me when the program wants to, rather than when I choose.

If you want help from other users on this forum (we are volunteers, we don't work for Adobe) please describe the exact steps you are taking , using screenshots to show what is happening and describe what you expected to happen.

 

Dave

c.pfaffenbichler
Community Expert
Community Expert
December 4, 2020

I seem to recall there was at least one thread about the (Polygonal) Lasso Tool unexpectedly closing Selections a while back, maybe it’s about such an issue? 

Participating Frequently
December 4, 2020

maybe could you please post the link? i'm not really usual with this forum 😞

PECourtejoie
Community Expert
Community Expert
December 4, 2020

Hello, Alessandro, I see that you are quite upset, and it is understandable when thing don't work as expected.

That said, you are adressing other users here, but we could still help you before you try to reach Adobe directly.

 

We could only help you if you gave more information, as many parameters could influence what goes wrong or not.

Pleasepost the contents of help>system info, so that we get to know your OS, its version, the exact version of Photoshop you are running, the date of the GPU driver, etc. Tell us as well, if you are on a PC, if you use a graphic tablet, which one it is, if you use wintab or windows ink.

 

Also, could you post a screenshot of each of the different problems, there might be a wrong setting somewhere, so make sure to have the layers panel, the option bar, the titlebar of the document. a video would be a good idea as well.

c.pfaffenbichler
Community Expert
Community Expert
December 4, 2020

This is a user Forum, so you are not really addressing Adobe here, even though some Adobe employees thankfully have been dropping by.

But even aside from that the tone of your post seems inappropriate. 

 

Please read this (in particular the section titled "Supply pertinent information for more timely and effective answers”):

https://community.adobe.com/t5/using-the-community/community-how-to-guide-tips-amp-best-practices/td-p/11601738?page=1

 

As for 

»BLACK ON WHITE .. B L A C K O N WHITE«

Sky Replacement is not intended to select black or white but »skies«. 

»Also is really upset than a manual selection automaticcaly close the selection when the program want and not when I WANT!!!!«

What is that supposed to describe? 

 

If you want to have a meaningful discussion please post meaningful screenshots (including all pertinent Panels and Bars) to illusztate the issues you are having. 

Participating Frequently
December 4, 2020

sky replacement can be done from a child.. and no i didn't mean using sky replacement for select black on white.. is really simple take a pic of a shoe and try to use auto object selection: don't work, missing details and part.. so every option to auto selection also DONT' WORK if you have a completely black thing on a whiote sheet.. every selection to be precise must be done manually and more than sometimes the program stop the selection work closing the selection by itself

 

As regard the tone, sorry but as every person i pay too much for a software that dodn't work properly in the main utilities and every week they update stupid thing that don't have impact on the work.

c.pfaffenbichler
Community Expert
Community Expert
December 4, 2020

»every selection to be precise must be done manually«

As Photoshop-users have been doing for decades.

The new Select > Subject may suffice for rough layouts or even work well for some specific cases but I don’t think Adobe promised »perfect selections without having to do some work«. 

 

Can you post some ecamples that give you unexpected results?