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Participant
July 23, 2021
Answered

recent files missing

  • July 23, 2021
  • 28 replies
  • 51305 views

I've tried going into the preferences after looking at the answers on here to find the solution, but there was a change in the general setting from there being a check mark to something called; " show start work space when no documents are present ". I've updated yesterday and since opening today to do some stuff I havent been able to see my recent drawings in a small thumbnail. Now I'm not the best at being organized or naming files and what not so im just wondering if there is something to change this feature. Thank you and have a nice day.

Correct answer BAMimages

Hurrahhhh, the recent file thumbnails are back!  Obviously a glitch in the new update which Adobe have now rectified. 

 

Now I just need to get Liquify to work without having to hold down the Alt key first (so far none of the suggested fixes have worked).

28 replies

Participating Frequently
July 27, 2021

Adobe needs competition.
I'm pretty sure that they are quite capable to hire testers.
With every new release I'm afraid that something wouldn't work. This may be forgiven for the small company, but not Adobe, and especially not for the industry-standard software #1!
I don't mind Adobe creates something new, by keeping everything else intact, but they just interrupt working people with unnecessary unfinished updates.

Participant
July 27, 2021

I am on ver 22.4.3 this happened 3 days ago with a new update.

Why do Adobe, change this without consulting the people that use these functions every day, this just put hours on what I do I  now have to open every Recent image derivative till I find the one I want  I would like the function back please.

Participant
July 27, 2021

Me too Steve!!  Last time it was my "Save As" and now this!  Any current suggestions would be great!

 

TerryMD43
Participant
July 27, 2021

I recently updated to Photoshop's latest version 22.4.3. After doing so I no longer have any of my recent images on the start screen.  Just a "Drag and drop image" instruction in a big rectangular box.  I thought I could go to preferences to reset that option but that is not available now.  How do I fix this?  Thanks.

lambiloon
Community Expert
Community Expert
July 27, 2021

Hi i think after update it lost when you open the any file again it will come there no such exists in preferences you can check...regards

Ali Sajjad / Graphic Design Trainer / Freelancer / Adobe Certified Professional
Known Participant
July 27, 2021

When I opened the older version of Photoshop, it used to show me thumbnails of the recent files I've worked on, the latest version of Photoshop (2021) doesn't appear to that have, that, it just has a blank with 'Welcome to photoshop' and 'drag and drop an image' but no image previews. How do I turn that history/preview option for recent files back on? I'm using a Mac.

Participant
July 27, 2021

This might be in the wrong place for the thread, but I can not for the life of me see how to just add to the thread without replying to anybody's specific post!

 

I too am having this problem after having updated to 22.4.3. 
- Windows 10.
- Usually keep it up to date so upgraded from previous version where it was working. 
- File > Open Recent shows list of files.
- On the home page, left side menu, Your Work is greyed out and cannot be selected.
- In Preferences > General, Auto Show the Home Screen is checked
- Resetting preferences does not fix

 

Am really hoping that Adobe can fix this bug!

jane-e
Community Expert
Community Expert
July 27, 2021

@llian wrote:

This might be in the wrong place for the thread, but I can not for the life of me see how to just add to the thread without replying to anybody's specific post!

 

I've moved your post so that it's not a reply to a specific post as you indicated that you were trying to do. To make a new post that is not a reply, scroll to the top and click the blue Reply button. To reply to a specific person, use the gray Reply button.

 

This thread (merged by someone) now has 753 posts (754 with mine.)

 

 

Jane

Forum Volunteer

 

 

Participant
July 27, 2021

Thank  you! 

 

754 posts - YIKES!   Let's hope the problem is fixed soon!

July 26, 2021

By the by, I do think there is possibly an upside to all this. I've noticed that my start and shutdown times of Photoshop has speeded up by a lot since the thumbnails have disappeared. PS seems to boot now on my machine in about 1/4 to 1/2 the time it used to before I lost my thumbnails and shuts down 2 to 4 times faster (and those are conservative estimates - I suspect the performance is actually even faster than that). Has anyone else noticed if this is the case for them? This may or may not be of much help to those who really relied on the thumbnails, but for others, this might actually be quite significant on the plus side. Just a thought.

Participant
July 26, 2021

I agree.  I've noticed a total uptake in speed and performance but add this Windows 10 user to the list of those that want 

the recent files ability back.  Seems everytime I update, I lose useful features.  Not sure what I'm paying for anymore.

Participant
July 26, 2021

I just installed Photoshop on my new computer. Everything appears to be fine, but I have one nagging little problem. At first, everything was fine, but a couple of days something somehow changed. When I start up Photoshop, I no longer get the thumbnails of my most-recent projects that I can just click on an resume. I instead get an icon that prompts me to drag and drop a photo or select one from my computer. How do I get the thumbnail menu back?

July 26, 2021

Well, that's pretty much what this whole thread is about. If you read through it, I think you'll find you can't get them back, at least until Adobe fixes whatever is causing them to disappear; OR advises us that this feature has been removed (which I'm beginning to wonder if might be the case). Anyway, there are some workarounds offered in this thread so have a read. It will hopefully be of some help.

jane-e
Community Expert
Community Expert
July 26, 2021

 


@11575837 wrote:

Well, that's pretty much what this whole thread is about. If you read through it,


 

For clarity, @default8tcs36e11j41 created a new thread two hours ago, and a moderator merged his/her post into this long thread. I saw the notice go by in my feed, so I am aware of who merged it. It will be a surprise to Default to find that he/she is part of this thread, so thank you for your further instructions.

 

~ Jane

 

 

July 25, 2021

Same issue here on 22.4.3. I've tried everything in this (and another) thread, plus a few things EXCEPT the rolling back (not doing that - that's just trading one set of problems for another). While I don't have to have it (I do like and use Bridge, and can use the File>Open Recent File list if I want, etc.) it is handy for me. Of all the bugs I've encountered over the past 2 years, this one has the least impact on me, (I'm only one person though - this may impact others' workflow more seriously). It's one of those, "If it's advertised, it would be nice to have it" things, Adobe. Anyway, I work off a Mac so it's definitely not platform or GPU specific FWIW. 

jane-e
Community Expert
Community Expert
July 25, 2021

 

 


@11575837 wrote:

I've tried everything in this (and another) thread...


 

When you contacted Adobe through Customer Care, did you do it by Twitter or the web interface? Did you get a response?

 

~ Jane

Taste_is_Sweet
Participant
July 25, 2021

Not the OP you responded to, but I'm confused as to why this is relevant? It seems pretty obvious this lack of recent files on the start screen is a bug that's affecting multiple users on different platforms. Certainly none of the responses here have said customer support was able to fix it. Perhaps you could make sure Adobe actually knows they've screwed their clients over yet again? That would be truly helpful.

Inspiring
July 25, 2021

I looked at "What's new" for update 22.4.3 and nowhere in there did it mention that if you liked the recent files thumbnails, too bad we removed them.

Inspiring
July 24, 2021

The only solution I see for right now is rolling back the version of the software to 21.2.10 (per stephie1957) or 22.1.1 (per 000rick000).

 

A few weeks ago I had to roll back to 22.3.1 when the "Save to Copy" absurdities started. I've been using Photoshop for almost 20 years now and have never had to rollback the software to get it to work again (until this year). Maybe it's time to start using alternative image editing software since Adobe's current software engineers are totally incompetent. I don't want to give money to Adobe anymore since they no longer want to serve their customers. Even just look at one of the rude comments on this post from D Fosse a "Adobe Community Professional". Is this really happening?

Known Participant
July 28, 2021

The "Save to Copy" thing is ridiculous! It's supposed to be so that we don't accidentally overwrite a file, but I've never had that problem once in 17 years of work. So yeah, thanks for that piece of idiocy. Why are all these measures put is that make workflow suffer?!

July 29, 2021

FYI, go into your Preferences>File Handling and select the "Enable legacy "Save As"" and if you want, the "Do not append "copy" to the filename when saving a copy" boxes. That will get you back to where you were before the update.