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Participant
September 26, 2020
Question

Redeem Code

  • September 26, 2020
  • 1 reply
  • 194 views

Hello, I dl CC.

I dl it in trying version, and i will pay 60€/month, so I decided to buy a code.
I did my redeem code, but, I still pay 60€/month, so I decided to cancel my trial version.

So, if I canceled my Trial Version, it still canceled my subscription with the code ?

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1 reply

Joely10623436
Community Expert
Community Expert
September 26, 2020

Please contact Adobe Customer Support; https://helpx.adobe.com/be_en/contact.html

btw: you dont have to cancel a trial version (5 days!) and you have only one Adobe ID i guess…