Refund Request for Adobe Subscription

Forum|Forum|2 years ago
September 29, 2024
4 replies
290 views

I would like to request assistance! Please refund the deducted €38.09 as I cancelled on September 22, 2024. I also took a screenshot as proof. Please refund the full amount since I used your free product for only one day and cancelled the next. Here is the screenshot.

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c.pfaffenbichler

Community Expert

Feature Requests (Idea) and Bug Reports are registered at Adobe, otherwise this is essentially a user Forum.

So we cannot help you with licensing issues.

Please click the speechbubble-icon bottom right on

https://helpx.adobe.com/contact.html

and type »agent« to get in contact with Adobe customer support.

A

Anonymous

Thank you, but I have already written to them, and I haven't received a substantive response. I used it for one day, then canceled, and I received an email confirming the cancellation, so I don't understand on what grounds they withdrew my money. It's unbelievable that there isn't a single email address where one could communicate normally. If you know of an email address, please provide it to me. If I don't get a response, I will take legal action, as this feels like a big scam.

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