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twistedquilter
Inspiring
August 9, 2025
Answered

Reinstalling Photoshop every few days, why?

  • August 9, 2025
  • 1 reply
  • 230 views

I have Creative Cloud Pro, all apps, Windows 11, latest versions/updates all apps.  Every few days over the last 3 - 4 weeks when I click on Creative Cloud, under Photoshop the button has 'Install'.  For the past year I've been using the beta version most of the time. I have my account set to auto-update all apps, but I do go to the Creative Cloud home page each day to open apps just to make sure there aren't any updates lingering that auto-update missed.  When I see the 'install' button under Photoshop I click it, it quickly installs without any problem. I open it and use it for a while, and it's stable with no error messages.

 

Any ideas why this happens?  Thanks in advance for your help.

 

    Correct answer AxelMatt
    quote

    I have Creative Cloud Pro, all apps, Windows 11, latest versions/updates all apps.  Every few days over the last 3 - 4 weeks when I click on Creative Cloud, under Photoshop the button has 'Install'. 


    By @twistedquilter

     

    Are you sure that Photoshop has been deinstalled or somethings elso so the CC client thinks Photoshop is missing?

    Check the folder C:\Program Files\Adobe\Adobe Photoshop 2025 (default installation path) if the Photoshop.exe is available.

    Or check the Windows start menu if a PS icon is available, click on it and see if Photoshop starts.

     

    Try resetting the CC App.

    To reset the Creative Cloud desktop app, make sure it's in the foreground, then press:

    • Win: Ctrl + Alt + R
    • Mac: Cmd + Opt + R

    If that doesn't work, try uninstalling and reinstalling the CC App:

    https://helpx.adobe.com/creative-cloud/help/uninstall-creative-cloud-desktop-app.html

    https://helpx.adobe.com/download-install/kb/creative-cloud-desktop-app-download.html

     

    1 reply

    AxelMatt
    Community Expert
    AxelMattCommunity ExpertCorrect answer
    Community Expert
    August 9, 2025
    quote

    I have Creative Cloud Pro, all apps, Windows 11, latest versions/updates all apps.  Every few days over the last 3 - 4 weeks when I click on Creative Cloud, under Photoshop the button has 'Install'. 


    By @twistedquilter

     

    Are you sure that Photoshop has been deinstalled or somethings elso so the CC client thinks Photoshop is missing?

    Check the folder C:\Program Files\Adobe\Adobe Photoshop 2025 (default installation path) if the Photoshop.exe is available.

    Or check the Windows start menu if a PS icon is available, click on it and see if Photoshop starts.

     

    Try resetting the CC App.

    To reset the Creative Cloud desktop app, make sure it's in the foreground, then press:

    • Win: Ctrl + Alt + R
    • Mac: Cmd + Opt + R

    If that doesn't work, try uninstalling and reinstalling the CC App:

    https://helpx.adobe.com/creative-cloud/help/uninstall-creative-cloud-desktop-app.html

    https://helpx.adobe.com/download-install/kb/creative-cloud-desktop-app-download.html

     

    My System: Intel i7-8700K - 64GB RAM - NVidia Geforce RTX 3060 - Windows 11 Pro 25H2 -- LR-Classic 15 - Photoshop 27 - Nik Collection 8 - PureRAW 6 - Topaz Photo AI
      T
      twistedquilterAuthor
      Inspiring
      August 11, 2025

      Thank you! Uninstalling and reinstalling CC app fixed it!

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