Remove background isn't removing the background

Forum|Forum|2 years ago
November 6, 2023
3 replies
3710 views

I've followed the instructions to remove a background (white background of a headshot - should be easy) but all I get is a mask and no transparent background (the goal).

In searching for possible answers, I've found instructions to go to Properties > Artboard and set it to transparent but I don't see Artboard anywhere in the properties panel. Or anywhere else for that matter (where I can set "transparent").

What am I missing please?

Thanks for any help.

macOS

This topic has been closed for replies.

Correct answer Kevin Stohlmeyer

@Grafenauer go into your Settings/Transparency and Gamut. Make sure they are set to Medium grid colors.

C

CPSDAVIDC

Participant

Still Not Working

D

Dynamic Code

Participant

I'm having the same problem, but the Gamut fix didn't work for me. Clicking remove background just adds a mask, but doesn't remove any background. Clicking "Select subject" also doesn't select the subject so I think there's something not working with subject selection which is making it harder for photoshop to remove the background.

Trevor.Dennis

Community Expert

If you show us a full res screen shot of your workspace showing the image and layers panel, I am sure we'll be able to work it out. You mention having a mask, but no transparency, so do you have a layer below the masked layer that is covering the transparent background? The screen shot will make it clear.