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juhoh16939234
juhoh16939234
Participant
February 9, 2022
Question

Remove background not working

  • February 9, 2022
  • 2 replies
  • 3284 views

I'm having trouble using the "remove background" or "select subject" tool in Photoshop 23.1.1 using the new Macbook Pro 16" M1 model. 

When I click "remove background" it will do horrible job and leaving the object full of gradient mask and mess. When I try this with my old iMac, it works correctly. Is there something I'm missing here? Can I somehow adjust this feature? 

 

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    2 replies

    debbiei92824745
    debbiei92824745
    Participating Frequently
    June 23, 2023

    I'm having the same trouble.  Did you ever get an answer?

    Thanks

    Trevor.Dennis
    Community Expert
    Trevor.DennisCommunity Expert
    Community Expert
    June 23, 2023

    Debbie, are you also using a Mac, and if yes, which OS version?

    debbiei92824745
    debbiei92824745
    Participating Frequently
    June 23, 2023

    Yes, I'm on an IMac.  Where do I find which version I'm using?

     

    Ged_Traynor
    Community Expert
    Ged_TraynorCommunity Expert
    Community Expert
    February 9, 2022

    Hi

    Try running Photoshop under Rosetta

    https://helpx.adobe.com/photoshop/kb/photoshop-for-apple-silicon.html

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